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Assisted Living

Safe Haven Assisted Living

Families consistently rate this highly — reviewers highlight home-like atmosphere. Schedule a visit to confirm the fit.

981 Jolly Road, Okemos, MI 4886412 bedsLicensed & Active
Source: MI LARA — view official record
Google rating
4.9/5

based on 8 Google reviews

5
4
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1
Safe Haven Assisted Living Assisted Living in Okemos, MI — Street View
Street View

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What this means for your family

The facility maintains a strong reputation for a welcoming, home-like environment and cleanliness. Because most reviews lack detailed written feedback, we recommend scheduling an in-person tour to observe staff-resident interactions and ask specific questions about daily care routines.

Google Reviews

Google Reviews

8 reviews on Google
Safe Haven Assisted Living is described by reviewers as a home-like environment with a clean facility and friendly staff. However, the majority of reviews provided are star-only ratings without written feedback, making it difficult to assess specific operational details or quality of care.

Quality Themes

Tap a score for details
FoodN/AStaff9.0Clean9.0ActivitiesN/AMedsN/AMemoryN/ACommsN/AValueN/A

Strengths

  • Home-like atmosphere
  • Clean facility
  • Friendly staff

Rating Trends

Tap a year to see what changed

2345.02016(4)5.02017(1)4.52024(2)5.02025(1)

Distribution · 8 analyzed

5
7
4
1
3
0
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0
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0

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Since you have such a small, intimate community of 12 residents, how does that help you maintain the home-like atmosphere your guests often mention?
  • 2With such a small group, what does a typical day of social activities and shared meals look like for the residents?
  • 3The cleanliness of the facility is clearly a priority here; what is your daily routine for maintaining the common areas and private rooms?
  • 4How do the staff members get to know the unique personalities and preferences of each resident in such a close-knit setting?
  • 5In the event of a medical emergency during the night, what is the specific protocol for getting care to a resident immediately?
  • 6How do you ensure that the friendly, personalized care mentioned by your visitors remains consistent for every resident every day?

Personalized based on this facility's data


Key Review Excerpts

The facility is not like a facility at all but more like a home. I rest easy knowing that my loved one is cared for like family.

Long-term resident's family · 2016★★★★★

Clean, friendly staff.

Visitor · 2024★★★★

Beautiful facility owner and staff are incredible.......

Visitor · 2016★★★★★
Source: 8 Google reviews

State Inspection History

State Inspections

Source: MI Dept. of Licensing & Regulatory Affairs

3total
8deficiencies

Key Findings

A recent special investigation from August 2025 identified serious concerns regarding resident safety, including medication errors, lack of supervision leading to falls, and inadequate staff attention to resident needs. While previous renewal inspections showed compliance, the most recent report indicates significant failures in care and medication administration.

Aug 21, 2025Complaint

Direct care staff (Crystal Cody) was observed playing on her cell phone and ignoring Resident A's screams for help on 7/10/25.

Direct care staff are leaving medications in resident bedrooms and not supervising residents taking their medications.

Direct care staff (Crystal Cody) administered Resident A's morphine medication incorrectly (0.1ml instead of 1.0ml).

The facility was not properly equipped with linens, requiring a family member to provide their own when a resident's bed was soiled with urine.

Resident A experienced three falls in June 2025 due to lack of supervision from direct care staff.

Direct care staff (Crystal Cody) refused to administer Resident A's morphine on 7/10/25 at 9:40pm.

Direct care staff failed to assist Resident A with meals and fluid intake when the resident was incapable of doing so independently.

Direct care staff (Crystal Cody) is not trained in administering medications.

Jul 9, 2024Routine
CleanReport

No deficiencies found during this inspection.

Feb 7, 2014Other
CleanReport

No deficiencies found during this inspection.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Safe Haven Assisted Living, LLC

Source: State licensing data

Contact

Get in Touch

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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