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Nursing HomeMedicaid

Lanier Rehabilitation Center

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

12740 Lanier Road, Jamestown · Jacksonville, FL 32226120 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
3.2/5

based on 72 Google reviews

5
4
3
2
1
Lanier Rehabilitation Center Nursing Home in Jacksonville, FL — Street View
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What this means for your family

While some families report excellent outcomes with the rehabilitation therapy team, the facility has a recurring pattern of serious safety and communication failures. If you choose this facility, maintain a very active daily presence, monitor medication administration closely, and ensure you have direct contact information for nursing management to bypass potential communication gaps.

Google Reviews

Google Reviews

72 reviews on Google
Lanier Rehabilitation Center receives highly polarized feedback, with some families praising the therapy and nursing teams while others report severe neglect, poor communication, and safety concerns. Critics frequently cite issues with hygiene, slow response times, and unprofessional staff behavior, while supporters highlight specific staff members who provided compassionate care during short-term rehab stays.

Quality Themes

Tap a score for details
Food2.0Staff4.0Clean2.0Activities6.0Meds1.0MemoryN/AComms2.0ValueN/A

Strengths

  • Effective physical and occupational therapy
  • Helpful and seamless admissions process
  • Specific staff members noted for compassion
  • Strong support for short-term rehab patients

Concerns

  • Neglect and poor hygiene (soiled linens, bedsores, ants) (mentioned by 6 reviewers)
  • Unprofessional, rude, or lazy staff behavior (mentioned by 7 reviewers)
  • Poor communication with families and lack of updates (mentioned by 5 reviewers)
  • Medication management errors and delays (mentioned by 4 reviewers)
  • Understaffing, particularly on weekends (mentioned by 4 reviewers)

Rating Trends

Tap a year to see what changed

234'14(1)'18(3)'20(1)'22(10)'24(3)'26(3)

Distribution · 60 analyzed

5
26
4
3
3
1
2
1
1
29

How They Respond to Reviews

93%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1Given that physical and occupational therapy are noted as strengths here, how do you integrate those therapy goals into the daily care plan for someone staying long-term?
  • 2I noticed some feedback regarding cleanliness and hygiene; could you walk me through your facility's daily protocols for room maintenance and linen changes?
  • 3Communication is very important to our family; what is your standard process for keeping us updated on our loved one's health status and any changes in their care plan?
  • 4With the current staffing levels, what steps are you taking to ensure that residents receive timely assistance with daily needs, especially during the weekend shifts?
  • 5Can you explain your internal process for medication management and how you ensure accuracy and timeliness for residents?
  • 6I see you actively respond to feedback online; how do you use that family input to make concrete improvements to the resident experience?

Personalized based on this facility's data


Key Review Excerpts

The nurses and staff were all attentive and caring, ensuring my grandpa received the best treatment. The physical therapy team was fantastic and really helped him improve during his stay.

Short-term rehab family member · 2025★★★★★

I have a whole notebook of events at this place including an aide dropping him and it never being reported. My husband was 59 and quite alert at what happened.

Long-term resident's family · 2024☆☆☆☆

My mother was admitted 29 days ago and did not have a doctor visit until almost 2 weeks after she was admitted when we had to threaten taking her out of the facility.

Long-term resident's family · 2022☆☆☆☆
Source: 72 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.62hrs
83%
Registered nurses for medical care
Total Nursing
3.56hrs
87%
All nurses + aides combined
Staff Turnover
57%
Lower is better (< 30% = good)
RN Turnover
50%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

15

measures

Worse Than Avg

1

measures

Mixed Results

1

measures

Long-Stay Residents
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility1.3%
Better than Avg
Here
1.3%
US
19.4%
FL
11.5%
Duval
12.7%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility2.8%
Better than Avg
Here
2.8%
US
19.5%
FL
15.0%
Duval
17.5%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
14.4%
FL
9.1%
Duval
8.4%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility1.2%
Better than Avg
Here
1.2%
US
15.3%
FL
10.6%
Duval
10.3%
😔

Residents with depression symptoms

↓ Lower is better
This Facility2.9%
Better than Avg
Here
2.9%
US
12.1%
FL
4.1%
Duval
4.4%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
FL
98.1%
Duval
98.1%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
79.8%
FL
94.7%
Duval
94.3%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
81.8%
FL
94.8%
Duval
94.6%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
FL
1.5%
Duval
1.2%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

6deficiencies
Near state avg (7.3)

Lanier Rehabilitation Center has 19 deficiencies across three surveys with no complaint-triggered issues, indicating problems were found through routine inspections rather than family reports. The facility shows recurring issues with building safety systems, resident rights, and care planning that persist across multiple years rather than being fully resolved. All deficiencies have reported correction dates, but the pattern suggests ongoing operational challenges families should discuss during visits.

Feb 20, 2025Routine
9
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0867Potential for harm · WidespreadCorrected

Administration Deficiencies

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

0908Potential for harm · WidespreadCorrected

Environmental Deficiencies

Keep all essential equipment working safely.

0565Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to organize and participate in resident/family groups in the facility.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0372Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0761Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0914Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

Apr 6, 2023Routine
5
0582Potential for harm · PatternCorrected

Resident Rights Deficiencies

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0223Potential for harm · IsolatedCorrected

Egress Deficiencies

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

0911Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Meet requirements for the installation and maintenance of electrical systems.

0920Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

Aug 12, 2021Routine
5
0291Potential for harm · WidespreadCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0692Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0757Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Lanier Rehabilitation Center

Organization Type

for profit

Chain Affiliation

Chain Name

Sovereign Healthcare Holdings

Chain Size

43 facilities nationwide

Chain avg rating: 3.5/5 · Rank 42 of 43 (Worst)

Ownership & Management

Owners

Sovereign Healthcare Holdings LLC

Owner · Organization

Cronquist 2015 Family Tr

Owner (parent company) · Organization

John J Notermann Business Tr

Owner (parent company) · Organization

Mangine, John

Owner (parent company)

Notermann, Brenda

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Key personnel

Berkadia Commercial Mortgage LLC5% or Greater Security InterestHealth Services Properties LLC5% or Greater Security InterestNjre, LLC5% or Greater Security InterestBrown, FateManaging Control - Governing BodyChery, DawnManaging Control - Governing Body
Source: Medicare provider data

Contact

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References & Resources

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