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Medicare shows an abuse citation on record. Review the linked inspection sources and ask the facility about corrective action before deciding.
based on 80 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
Medicare shows an abuse citation on record. Read the linked source details, ask the administrator what corrective action was taken, and independently verify the facility’s current status before deciding.
Landmark of Richton Park has a polarizing history, with many long-standing complaints regarding severe neglect, poor hygiene, and understaffing. While recent reviews from 2024 and 2025 suggest a concerted effort by new management to improve cleanliness and introduce specialized services like in-house dialysis, families should remain cautious given the significant volume of past reports involving patient safety and communication failures.
Quality Themes
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Concerns
Rating Trends
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Distribution · 83 analyzed
This facility responds to some reviews.
Personalized based on this facility's data
Key Review Excerpts
“My son came to Landmark over a year ago with severe decline and health. Landmark literally nursed him back to health where he went from a feeding tube to eating independently, severe bed sores established while In another facility to complete healing based on the outstanding wound care team.”
“The facility staff is working extremely hard at improving the level of care in all areas. They are truly caring about the residents and their families and each other. Odors are way down and the cleanliness of the building is way up.”
“My 1st night there I had to sleep in my bowel movemybcuz no responded to my calls. I was immobile and there for dialysis. It went downhill from there.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 16 measures
9
measures
7
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents vaccinated for the flu
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Families filed 25 complaints triggering inspections that found serious issues with abuse and neglect protection, which has persisted across multiple years. The facility repeatedly struggles with pressure ulcer care, accident prevention, and resident rights violations. While all deficiencies show correction dates, the recurring pattern of complaint-driven citations for fundamental safety concerns warrants careful consideration before visiting.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide routine and 24-hour emergency dental care for each resident.
Resident Rights Deficiencies
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Federal Penalties
Fine
Feb 18, 2026
$87,360
Payment Denial
Feb 18, 2026
12-day denial
Fine
Sep 8, 2025
$118,720
Payment Denial
Sep 8, 2025
80-day denial
Fine
Mar 7, 2025
$32,954
Fine
Sep 12, 2024
$93,965
Fine
Mar 19, 2024
$131,599
Payment Denial
Mar 19, 2024
46-day denial
Fine
Dec 15, 2023
$55,054
Landmark of Richton Park Rehab & Nsg Ctr
for profit
Infinity Healthcare Consulting
70 facilities nationwide
Chain avg rating: 2.2/5 · Rank 25 of 69
Owners
A&m Healthcare Investments LLC
Owner · Organization
Meisels, Joseph
Owner (parent company)
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
80 reviews from families & visitors
Official Website
Visit landmarkofrichtonpark.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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