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Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 381 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
This facility has areas of concern that warrant careful consideration. Registered Nurse hours are 84% of the EveryPlace reference benchmark; ask how RN coverage is allocated across shifts. We recommend asking the administrator directly: "How are you addressing recent staffing shortfalls?" These are not reasons to panic, but they are reasons to ask tough questions and visit in person.
Elevate Care Country Club Hills is frequently praised for its modern, hotel-like aesthetic and clean environment, with many visitors noting the facility's beauty and pleasant atmosphere. However, a significant number of families report serious concerns regarding neglect, including slow response times to call lights, poor hygiene management such as failure to change residents, and inconsistent communication from staff. While some families express high satisfaction with the care their loved ones receive, others describe a stark contrast between the facility's appearance and the quality of hands-on care.
Quality Themes
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Concerns
Rating Trends
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Distribution · 245 analyzed
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Personalized based on this facility's data
Key Review Excerpts
“My relative was left soiled for extended periods on multiple shifts, which led to bed sores within just a few days. While the environment is visually appealing, the level of care provided is unacceptable.”
“My only comment would be that it seems to take an unnaturally long time to get specific reactions once the 'call' button was activated. There was no obvious reason for this weak point but once the required personnel showed up, they functioned efficiently.”
“The care has been wonderful and the attention you are all giving her is amazing. And the kindness of every staff member really warms our hearts. We are so happy that we can be assured that she is being taken care of, even when we are not there.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
6
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents vaccinated for the flu
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
This facility shows serious concerns with persistent problems stemming from family complaints about care quality, safety hazards, and medication management. Families have repeatedly filed reports leading to citations for inappropriate treatment, accident hazards, pressure ulcer care, and medication errors, with the same issues recurring across multiple surveys from 2023 through 2025. While the facility corrects violations when cited, the pattern of repeated deficiencies in core care areas suggests systemic problems that may impact resident safety and well-being.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Federal Penalties
Fine
Feb 7, 2026
$35,360
Fine
Nov 20, 2025
$54,050
Payment Denial
Nov 22, 2024
7-day denial
Fine
Nov 22, 2024
$58,422
Fine
Sep 16, 2024
$75,764
Fine
Jul 25, 2024
$31,993
Fine
May 24, 2024
$19,884
Fine
Oct 10, 2023
$160,902
Payment Denial
Oct 10, 2023
123-day denial
Elevate Care Country Club Hill
for profit
Elevate Care
14 facilities nationwide
Chain avg rating: 2.1/5 · Rank 12 of 12 (Lowest rating)
Owners
Aperion Care Exec Holdings LLC
Owner · Organization
Andrews, Amanda
Owner
Meystel, Moshe
Owner
Pancer, Aaron
Owner
Thengil, Jimmy
Owner
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
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Google Reviews
381 reviews from families & visitors
Official Website
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Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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