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Nursing HomeMedicaid Investigative

Alden Lincoln Rehab & H C Ctr

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

504 West Wellington Avenue, Park West · Chicago, IL 6065796 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Google rating
3.8/5

based on 105 Google reviews

5
4
3
2
1
Alden Lincoln Rehab & H C Ctr Nursing Home in Chicago, IL — Street View
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3/ 10
moderate Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (2/5 stars)
  • Low staffing rating (1/5 stars)

Below average in IL · Below recommended RN staffing · $8,512 in fines

Source: Medicare data

What this means for your family

This facility has a dedicated core of staff who provide excellent, personalized care, but it also suffers from systemic issues regarding staffing levels and responsiveness. If you choose this facility, ensure you have a family member present frequently to advocate for your loved one, and specifically ask management about their current ratio of agency versus permanent staff.

Google Reviews

Google Reviews

105 reviews on Google
Warren Barr Lincoln Park receives highly polarized reviews, with many families praising specific staff members like Theresa Palmer for personalized attention, while others report severe neglect, poor hygiene, and unresponsive care. While some visitors highlight a clean, upscale environment and excellent rehab services, a significant number of reviewers cite issues with call light response times, staffing shortages, and poor food quality. Families should be aware that experiences appear to vary significantly depending on the specific unit and staff on duty.

Quality Themes

Tap a score for details
Food2.0Staff5.0Clean4.0Activities8.0Meds2.0Memory5.0Comms3.0ValueN/A

Strengths

  • Highly attentive and compassionate individual staff members
  • Effective and dedicated rehab therapy team
  • Clean, upscale facility appearance
  • Convenient free valet parking service

Concerns

  • Slow or non-existent response to call lights and patient needs (mentioned by 8 reviewers)
  • Poor food quality and cold meals (mentioned by 7 reviewers)
  • Lack of cleanliness, including odors and unsanitary conditions (mentioned by 7 reviewers)
  • Understaffing and reliance on agency personnel (mentioned by 5 reviewers)
  • Poor communication and lack of responsiveness from management (mentioned by 4 reviewers)

Rating Trends

Tap a year to see what changed

234'15(1)'19(11)'21(4)'23(3)'25(12)'26(15)

Distribution · 103 analyzed

5
68
4
2
3
2
2
6
1
25
14 reviews posted between Nov 5, 2024Nov 8, 2024 · 14 were 5-star
10 reviews posted between Jan 8, 2026Jan 10, 2026 · 9 were 5-star
10 reviews posted between Nov 18, 2024Nov 22, 2024 · 9 were 5-star

How They Respond to Reviews

87%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed that you are very active in responding to online feedback; how do you use that family input to improve the daily dining experience and meal quality?
  • 2Given that staffing levels can fluctuate, what is your current strategy for ensuring consistent care and timely responses when a resident uses their call light?
  • 3With your focus on rehabilitation, how do you bridge the gap between your therapy team's success and the daily nursing support provided to residents?
  • 4I see that you have a beautiful, upscale facility; what specific protocols do you have in place to ensure that the environment remains consistently clean and odor-free throughout the day?
  • 5How do you integrate agency personnel into your care team to ensure they are familiar with each resident's specific medical needs and personal preferences?
  • 6What does a typical day look like for a resident here, and how do you encourage social engagement beyond the scheduled therapy sessions?

Personalized based on this facility's data


Key Review Excerpts

My aunt had a wonderful experience here, She raves about one particular individual all the time her name is Teresa and she is over the activities. She has taken great care of my aunt and my family love & trust her so much when we are not available.

Memory care family member · 2024★★★★★

My mother was there 21 days and I brought her home. They have mice.the night shift turns off the phones to avoid calls,so you’ll NEVER get through. A nurse name Elaine Was giving my mother unauthorized melatonin to MAKE her sleep through the nite.

Long-term resident's family · 2025☆☆☆☆

The therapy team was excellent!. Most of the staff was great too. My bad experience came at the hands of some not all but some of the CNA's. There were Three whenever they were on my floor always had a nasty attitude and didn't want to do there job.

Rehab patient · 2023★★☆☆☆
Source: 105 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.55hrs
73%
Registered nurses for medical care
Total Nursing
2.92hrs
71%
All nurses + aides combined

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
3/ 5
Better Than Avg

5

measures

Worse Than Avg

8

measures

Mixed Results

4

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility14.0%
Mixed vs Avgs
Here
14.0%
US
12.1%
IL
52.5%
Cook
74.7%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility63.4%
Worse than Avg
Here
63.4%
US
93.4%
IL
90.0%
Cook
86.0%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility73.2%
Worse than Avg
Here
73.2%
US
95.5%
IL
91.8%
Cook
88.3%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility4.7%
Better than Avg
Here
4.7%
US
19.5%
IL
18.3%
Cook
10.4%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility21.0%
Worse than Avg
Here
21.0%
US
14.4%
IL
14.2%
Cook
8.7%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility16.0%
Mixed vs Avgs
Here
16.0%
US
15.4%
IL
21.8%
Cook
24.2%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility7.1%
Worse than Avg
Here
7.1%
US
81.8%
IL
69.0%
Cook
56.7%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility5.6%
Worse than Avg
Here
5.6%
US
79.7%
IL
63.1%
Cook
56.6%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility5.1%
Worse than Avg
Here
5.1%
US
1.6%
IL
2.4%
Cook
2.4%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

13deficiencies
2penalties
Above state avg (12.0)
20 complaint-triggered
$8,512 in fines

This facility has significant ongoing quality concerns, with multiple complaint-triggered deficiencies indicating families have repeatedly reported problems. The most recurring issues involve safety hazards and accident prevention (cited 5 times), care planning and assessment problems, and treatment quality failures. While the facility corrects violations when cited, the pattern of repeated deficiencies in critical areas like safety supervision, proper care delivery, and even abuse reporting suggests systemic challenges that persist across multiple surveys.

Feb 26, 2026Complaint
2
0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0725Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Nov 24, 2025Complaint
1
0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Sep 12, 2025Complaint
1
0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Jun 21, 2025Complaint
1
0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

May 24, 2025Complaint
3
0558Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Jan 31, 2025Complaint
2
0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0676Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

Federal Penalties

Fine

Mar 25, 2024

$8,512

Payment Denial

Mar 25, 2024

14-day denial

Ownership & Operations

Who Operates This Facility

Owner / Operator

Alden Lincoln Rehab & H C Ctr

Organization Type

for profit

Chain Affiliation

Chain Name

The Alden Network

Chain Size

27 facilities nationwide

Chain avg rating: 2.4/5 · Rank 19 of 27

Ownership & Management

Owners

The Alden Group, Ltd.

Owner · Organization

100%

Audra Elisco Grantor Tr Dated 11/02/2004

Owner (parent company) · Organization

Lauren Magnusson Grantor Tr Dated 11/02/2004

Owner (parent company) · Organization

Randi Schullo Grantor Tr Dated 11/02/2004

Owner (parent company) · Organization

Elisco, Arin

Owner (parent company)

Elisco, Charles

Owner (parent company)

Magnusson, Garrett

Owner (parent company)

Magnusson, Paige

Owner (parent company)

Schullo, Joseph

Owner (parent company)

Schullo, Nicole

Owner (parent company)

Schullo, Randi

Owner (parent company)

Key personnel

Midcap Funding IV Trust5% or Greater Security InterestSaleh, MaryW-2 Managing EmployeeCarl, JoanOfficer / DirectorSchlossberg, FloydOfficer / DirectorCarl, JoanOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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