See every facility — official ratings, family reviews, no referral fees.
Nursing HomeMedicaid Top Rated

Lakeview House Skld Nrsg and Residential Care Fac

Strong Medicare quality ratings; families often praise none identified in written reviews. Still worth an in-person visit.

87 Shattuck Street, Haverhill, MA 0183091 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
3.7/5

based on 6 Google reviews

5
4
3
2
1
Lakeview House Skld Nrsg  and Residential Care Fac Nursing Home in Haverhill, MA — Street View
Street View

Watch Lakeview House Skld Nrsg and Residential Care Fac

Get an email when new inspections, ratings, or penalties are published for this facility.

We’ll only email you about this — no spam, unsubscribe anytime.

What this means for your family

Given the reports of severe medical neglect and safety lapses, we strongly advise families to exercise extreme caution and consider other facilities. If you are evaluating this home, you must demand a detailed explanation of their elopement prevention protocols and their process for escalating medical concerns to physicians.

Google Reviews

Google Reviews

6 reviews on Google
Lakeview House has received extremely concerning reports regarding patient safety and medical neglect, including a tragic case involving a fatal infection and a report of a resident wandering off the premises. While some reviewers have left high star ratings, these lack any written context, making it difficult to verify the quality of care provided.

Quality Themes

Tap a score for details
FoodN/AStaff1.0CleanN/AActivitiesN/AMeds1.0Memory1.0Comms1.0ValueN/A

Strengths

  • None identified in written reviews

Concerns

  • Serious medical neglect and lack of oversight
  • Inadequate supervision leading to resident elopement

Rating Trends

Tap a year to see what changed

2341.02016(1)4.32017(3)3.52022(2)5.02023(1)

Distribution · 7 analyzed

5
3
4
2
3
0
2
1
1
1

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Given the facility's focus on nursing care, what specific protocols are in place to ensure consistent supervision and prevent residents from wandering outside of secured areas?
  • 2How does your team facilitate clear and proactive communication with families regarding changes in a resident's health status or medication adjustments?
  • 3With your current staffing levels, how do you ensure that residents receive personalized attention and support during daily activities, especially for those requiring memory care?
  • 4Can you walk me through your internal oversight process for medication management to ensure accuracy and safety for all residents?
  • 5What steps are taken to address medical needs promptly, and how is the nursing staff trained to handle urgent health changes during evening or weekend hours?
  • 6How do you foster a sense of community and engagement for residents, and what does a typical day look like for someone in your care?

Personalized based on this facility's data


Key Review Excerpts

A resident wandered away today from there and luckily a worker from another local nursing home saw him, pulled over to talk to him and realized he was confused and called to get him help

Community observer · 2016☆☆☆☆

My daughter was there she would lay in her bed in urine took her to Dr and they Dr said she might have UTI infection they did not test her as I asked she died of UTI infection

Long-term resident's family · 2022★★☆☆☆
Source: 6 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.50hrs
66%
Registered nurses for medical care
Total Nursing
4.46hrs
OK
All nurses + aides combined
Staff Turnover
19%
Lower is better (< 30% = good)

RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 14 measures

Medicare Rating
4/ 5
Better Than Avg

7

measures

Worse Than Avg

5

measures

Mixed Results

2

measures

Long-Stay Residents
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility67.2%
Worse than Avg
Here
67.2%
US
15.4%
MA
21.3%
Essex
22.3%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility49.3%
Worse than Avg
Here
49.3%
US
19.5%
MA
19.4%
Essex
19.0%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
MA
13.7%
Essex
18.6%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
MA
92.4%
Essex
93.2%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility26.3%
Worse than Avg
Here
26.3%
US
19.4%
MA
21.4%
Essex
20.8%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility11.6%
Better than Avg
Here
11.6%
US
15.3%
MA
16.4%
Essex
13.3%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

4deficiencies
Well below state avg (8.9)

This facility shows recurring issues with fire safety systems and care planning across all three surveys, indicating persistent operational challenges. The most common problems involve emergency preparedness and fire safety equipment, resident care planning, and family notification requirements. While the facility reports correcting deficiencies after each inspection, the pattern of repeat violations in critical areas like fire safety and care coordination suggests ongoing management difficulties that families should carefully evaluate before choosing this facility.

Jul 30, 2025Routine
9
0131Potential for harm · WidespreadCorrected

Construction Deficiencies

Meet requirements for sections of health care facilities separated by fire resistive construction.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0711Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Provide a written emergency evacuation plan.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0918Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0685Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Assist a resident in gaining access to vision and hearing services.

0637Minimal · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Assess the resident when there is a significant change in condition

Aug 7, 2024Routine
20
0131Potential for harm · Widespread

Construction Deficiencies

Meet requirements for sections of health care facilities separated by fire resistive construction.

0521Potential for harm · Pattern

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

0041Potential for harm · PatternCorrected

Emergency Preparedness Deficiencies

Implement emergency and standby power systems.

0225Potential for harm · PatternCorrected

Egress Deficiencies

Have stairways and smokeproof enclosures used as exits that meet safety requirements.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0345Potential for harm · PatternCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0911Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Meet requirements for the installation and maintenance of electrical systems.

0918Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0711Potential for harm · Isolated

Miscellaneous Deficiencies

Provide a written emergency evacuation plan.

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0604Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

0805Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

0015Potential for harm · IsolatedCorrected

Emergency Preparedness Deficiencies

Address subsistence needs for staff and patients.

0026Potential for harm · IsolatedCorrected

Emergency Preparedness Deficiencies

Establish roles under a Waiver declared by secretary.

0036Potential for harm · IsolatedCorrected

Emergency Preparedness Deficiencies

Establish emergency prep training and testing.

0037Potential for harm · IsolatedCorrected

Emergency Preparedness Deficiencies

Establish staff and initial training requirements.

0223Potential for harm · IsolatedCorrected

Egress Deficiencies

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

0324Potential for harm · IsolatedCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0712Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

Jul 13, 2023Routine
5
0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0699Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care or services that was trauma informed and/or culturally competent.

0812Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Lakeview House Skld Nrsg and Residential Care Fac

Organization Type

for profit

Ownership & Management

Owners

Gaurino, Kathleen

Owner

Guarino, Jon

Owner

Key personnel

Guarino, JonOfficer / DirectorGrimes, WilliamManagerGuarino, JonManagerRomatelli, JosephManagerGaurino, KathleenAdp of the Snf
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Nearby Alternatives

Call