Lakeshore Assisted Living and Memory Care
Families consistently rate this highly — reviewers highlight warm and compassionate staff. Schedule a visit to confirm the fit.
based on 43 Google reviews
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What this means for your family
This facility is highly praised for its compassionate staff and welcoming, clean environment, making it a strong candidate for those seeking a 'home-like' feel. However, because of historical reports of medication errors and staffing inconsistencies, families should perform due diligence by asking specifically about their medication administration protocols and weekend staffing ratios.
Google Reviews
Google Reviews
43 reviews on Google“Lakeshore Assisted Living and Memory Care is highly regarded by many families for its warm, home-like atmosphere and a staff that treats residents like family. While many reviewers praise the cleanliness and the engaging environment, there are serious historical concerns regarding medication errors, staffing levels, and facility maintenance issues like odors.”
Quality Themes
Tap a score for detailsStrengths
- Warm and compassionate staff
- Clean and well-maintained facility
- Home-like, inviting atmosphere
- Engaging resident activities
Concerns
- Medication management errors
- Staffing shortages or lack of attention (mentioned by 2 reviewers)
- Facility maintenance/odor issues
Rating Trends
Tap a year to see what changed
Distribution · 73 analyzed
How They Respond to Reviews
The owner provides highly personalized and emotionally resonant responses to positive reviews, often using names and expressing deep affection for families. While they attempt to address negative feedback by inviting further conversation, they occasionally lapse into defensive or dismissive tones when dealing with critical reviews.
Questions for Your Tour
- 1We love how much the management engages with the community online; could you tell us more about how the staff maintains that warm, home-like atmosphere mentioned in your community feedback?
- 2What specific protocols do you have in place to ensure medication administration is handled with 100% accuracy for every resident?
- 3With your memory care certification, what kind of engaging daily activities or specialized programs do you offer to keep residents mentally stimulated?
- 4How does the team manage resident care during busy shifts to ensure that every person receives attentive, personalized attention?
- 5Could you describe your process for facility upkeep and how you ensure the living spaces always feel fresh and well-maintained?
- 6In the event of a medical emergency after hours, what is the immediate response plan for a resident in assisted living?
Personalized based on this facility's data
Key Review Excerpts
“I love how they make my mom feel like she’s part of their family. We’ve been very pleased with the care she receives at Lakeshore Assisted Living.”
“The staff is amazing and really love there residents. This place has completely changed for the good.”
“My mother in-law has alzheimer's and lived with us for about 3 years. Arbor House has become part of our family and stepped in when we couldn't do everything.”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
Lakeshore Assisted Living and Memory Care has no current enforcement actions on record. Previous inspections identified several life safety and health code violations related to fire alarm systems, building maintenance, and lighting levels, most of which were documented as corrected in late 2018.
Mar 11, 2019Routine
Health Code (1 violations)
The facility failed to provide lighting levels in compliance with licensing standards for assisted living facilities.
Feb 25, 2019Routine
Health Code (1 violations)
The facility failed to ensure lighting levels were in compliance with licensing standards for assisted living facilities and the Illumination Engineering Society of North America.
Sep 15, 2018Routine
Life Safety Code (6 violations)
The facility failed to ensure the fire alarm and smoke detection system was in compliance with licensing standards for assisted living facilities.
The facility failed to ensure the building was kept in good repair.
The facility failed to provide a manual fire alarm pull within five feet of each exit door with a sign stating, "Pull to release door in emergency."
The facility failed to provide a site and/or building free of fire, health, or physical hazards.
The facility failed to ensure hazardous areas were constructed in compliance with licensing standards for assisted living facilities, and/or that volatile materials were not stored in the facility.
The facility failed to comply with Chapter 19 of NFPA 101.
Ownership & Operations
Who Operates This Facility
Sandstone Senior Living, INC
for profit
AMBER TUELLER
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
43 reviews from families & visitors
Official Website
Visit lakeshorememorycare.com
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
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