Strong Medicare quality ratings; public reviewers often praise top-tier physical and occupational therapy. Still worth an in-person visit.
based on 95 Google reviews

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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
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Highland Meadows has a strong overall Medicare rating. Public reviewers frequently mention: top-tier physical and occupational therapy and clean and well-maintained facility. Review the component ratings and current source records before deciding.
Highland Meadows is highly regarded for its exceptional physical and occupational therapy teams, which many families credit with significant recovery milestones. While many reviewers praise the cleanliness and compassionate care, there are serious, recurring allegations regarding nursing neglect, medication errors, and hygiene issues that families should investigate closely.
Quality Themes
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Concerns
Rating Trends
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Distribution · 102 analyzed
The owner provides highly personalized and warm responses to 5-star reviews, often using the reviewer's name and celebrating specific patient successes. For negative reviews, the owner shifts to a more formal, defensive tone, using templated language to defend the facility's reputation and provide context to refute claims.
Personalized based on this facility's data
Key Review Excerpts
“The Physical therapy Director John along with his team Pedro, Mary , Crystal & Carlie are top tier. My Mother after 2 weeks of inpatient rehab was discharged from a broken hip.”
“The facility was always very clean, and the staff very caring. We were fortunate to have her stay at such a great facility.”
“My mom went here briefly after a hip fracture. The nursing staff was not good. They left my mom sitting in her wheelchair and soaked with urine for hours.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
6
measures
6
measures
5
measures
Residents whose walking got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents who lost too much weight
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Highland Meadows has concerning patterns with 13 deficiencies across 4 surveys, including 4 complaint-triggered violations where families reported issues. Problems span electrical systems (recurring generator issues), infection control, medication management, and resident safety reporting. While all deficiencies show correction dates, the facility struggled with basic safety systems and had serious lapses in notifying families about resident incidents and properly reporting suspected abuse or neglect.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Nutrition and Dietary Deficiencies
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Nocona Hospital District
for profit
HACO HEALTH SOLUTIONS, LLC
BOBBI J CROCKER
Owners
Nocona Hospital District
Owner · Organization
Key personnel
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Google Reviews
95 reviews from families & visitors
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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