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Public Google reviewers rate this highly and often mention engaging and frequent resident activities. Schedule a visit to confirm the fit.
based on 41 Google reviews
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Public Google reviewers rate Colonial Oaks at Rockwall highly. Reviewers highlight: engaging and frequent resident activities, compassionate and caring frontline staff. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Colonial Oaks is widely praised for its warm, homey atmosphere and a highly engaged activities program that keeps residents socially active. While many families report deep compassion from the caregiving staff, some recent reviewers have raised serious concerns regarding management accountability, laundry services, and responsiveness to specific complaints.
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Distribution · 43 analyzed
This facility rarely responds to reviews.
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Key Review Excerpts
“My daughter and I brought over some of our Nigerian dwarf goats to interact with the residents at the request of the Director. The staff was highly attentive and caring to make sure the residents Had a fun experience.”
“Colonial Oaks was recommended by two friends so we started with respite care. They earned our trust and mom seemed happy during her stays. We couldn't have made a better choice.”
Source: Texas Health & Human Services Commission
Key Findings
The most recent comprehensive inspection on July 16, 2024, identified 11 violations, primarily related to Life Safety Code standards such as fire alarm maintenance and emergency generator testing. While several historical violations were noted from 2022, there are currently no active enforcement actions listed against the facility.
Life Safety Code (10 violations)
The facility failed to ensure means of egress met the referenced codes and standards.
The facility failed to protect cooking operations according to the Life Safety Code.
The facility failed to provide smoke compartmentation where required.
The facility failed to provide proper locking devices
The facility failed to test and maintain an emergency generator that provides power to emergency lighting.
The facility failed to have a complete fire safety plan for the protection of everyone in the facility in the event of a fire.
The facility failed to ensure that all alarm initiating devices would automatically activate an audible or visual alarm at the facility.
The facility failed to conduct required fire drills and document fire drills on the required form.
The facility failed to inspect and test required smoke dampers.
The facility failed to ensure the sensitivity of smoke detectors was checked according to NFPA 72.
Colonial Oaks at Rockwall Opco, LLC
for profit
COLONIAL OAKS AT ROCKWALL MANAGER, LLC
JOANNE K WINLAND
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Official Website
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TX HHSC — View Official Record
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