Kings Mountain Memory Care Center
Limited public data on Kings Mountain Memory Care Center. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 6 Google reviews
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What this means for your family
This facility offers a warm, home-like atmosphere and high-quality dining that many residents enjoy. However, because recent reviews indicate a drop in the level of personalized care and staff friendliness, families should closely monitor the attentiveness of caregivers and ask for specific examples of how resident needs are advocated for.
Google Reviews
Google Reviews
6 reviews on Google“Families can expect a home-like environment with excellent food and a staff that has historically shown great dedication, particularly during challenging times like the pandemic. However, recent experiences suggest a decline in the quality of personalized care and staff friendliness, with some noting a lack of intimacy and advocacy for residents.”
Quality Themes
Tap a score for detailsStrengths
- Home-like environment
- Excellent food quality
- Dedicated staff during health crises
- Respectful treatment of residents
Rating Trends
Tap a year to see what changed
Distribution · 6 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Since the facility has such a cozy, small capacity, how do you ensure each resident feels like they are part of a close-knit family?
- 2We've heard wonderful things about the food quality here; could you tell us more about how the menus are planned and if residents have input on meals?
- 3How does the team stay in touch with families regarding daily updates or changes in a resident's well-being?
- 4In the event of a sudden health crisis or medical emergency, what is the specific protocol for getting the resident the care they need?
- 5What kind of daily activities or social engagement do you have planned to keep the residents active and stimulated?
- 6How do you approach training new team members to ensure they provide the same level of respectful and dedicated care that the long-term staff is known for?
Personalized based on this facility's data
Key Review Excerpts
“Kings Mountain Care Center has a home like environment and the food is excellent. The residents are taken care of like they are your mother and father.”
“Jackie, Patty, Carol, Karen and several others cared for my Mom in 2019 and 2020. I am especially grateful for the care Mom received through Covid.”
“I initially thought going in the because it was a small facility the level of care would be more intimate the experience would be more personable and above standard than at a larger corporate facility. Boy was I wrong”
State Inspection History
State Inspections
Source: NC Division of Health Service Regulation
Feb 26, 2025Complaint
The facility used a transfer belt as a physical restraint to secure a resident to a wheelchair, which is contrary to the belt's intended use for transfers and walking. The belt was positioned across the resident's chest and arms rather than around the waist, and the physician's order for a waist belt was not being followed correctly. Additionally, the facility used the same type of transfer belt as a waist restraint for several residents.
Feb 26, 2025Complaint
The facility failed to ensure that physical restraints were applied correctly according to the manufacturer's instructions. This was observed in one of three sampled residents who had orders for restraints.
Oct 15, 2015Follow-up
The facility failed to ensure that 2 of 5 sampled staff members were tested for tuberculosis disease upon employment. Specifically, one staff member had no documentation of a TB test, and another staff member lacked documentation of a required second-step TB test.
Oct 15, 2015Follow-up
The facility failed to ensure that 2 of 5 sampled staff members were tested for tuberculosis disease upon employment. Specifically, one staff member had no documentation of TB testing, and another had a first-step test but lacked documentation of a second-step test.
The facility failed to ensure that a resident's physician-ordered nutritional supplement was served as prescribed. Resident #1 was ordered to receive Ensure twice daily for weight gain, but the facility failed to consistently provide the supplement as ordered.
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
6 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
NC DHSR — View Official Record
Public-record source of inspection history and licensure data shown on this page
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