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Nursing HomeMedicaid Investigative

Belaire Health Care Center

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

2065 Lyon Street, Gastonia, NC 2805280 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Google rating
4.6/5

based on 577 Google reviews

Belaire Health Care Center Nursing Home in Gastonia, NC — Street View
Street View

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5/ 10
high Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (2/5 stars)
  • Low staffing rating (2/5 stars)
  • Above-median deficiencies (7 vs median 4.0)
  • High RN turnover (53%)

Below average in NC · Below recommended RN staffing · $202,719 in fines

Source: Medicare data

What this means for your family

This facility has areas of concern that warrant careful consideration. Registered Nurse hours are only 58% of the national benchmark, which can affect medication management and response times. We recommend asking the administrator directly: "How are you addressing recent staffing shortfalls?" These are not reasons to panic, but they are reasons to ask tough questions and visit in person.

Google Reviews

Google Reviews

577 reviews on Google
Belaire Health Care Center is frequently praised for its clean, well-maintained facility and a highly engaging activities department that provides crafts and entertainment. While many families report exceptional care from specific therapists and CNAs, there are recurring reports of significant delays in response times to call lights and concerns regarding nursing staff shortages.

Quality Themes

Food2.0Staff7.5Clean9.0Activities9.5MedsN/AMemoryN/AComms6.0ValueN/A

Strengths

  • Clean and well-maintained facility
  • Engaging activities and entertainment programs
  • Compassionate and professional therapists
  • Friendly and welcoming reception and administration

Concerns

  • Slow response times to call lights and patient needs (mentioned by 4 reviewers)
  • Nursing staff understaffed or over-stretched (mentioned by 2 reviewers)
  • Issues with hygiene and incontinence care (mentioned by 2 reviewers)

Rating Trends

2344.62024(87)4.62025(89)4.32026(35)

Distribution · 211 analyzed

5
166
4
24
3
3
2
5
1
13

How They Respond to Reviews

97%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed your team is very active in responding to online feedback; how do you use that communication loop to address concerns regarding daily care or response times?
  • 2Given that some families have noted challenges with timely assistance, what is your current system for monitoring call lights to ensure residents get help when they need it?
  • 3With your strong focus on activities and entertainment, could you walk me through a typical week of programming and how you encourage residents to participate?
  • 4I see that dining services are an area you are working to improve; what specific changes are you implementing to enhance the quality and variety of the meals served?
  • 5Regarding the recent health inspection reports, could you share the steps you have taken to address those specific findings and improve the overall standard of care?
  • 6How do you ensure that hygiene and incontinence care are prioritized consistently, especially during shift changes or busier times of the day?

Personalized based on this facility's data


Key Review Excerpts

The nurses .. occupational therapist and physical therapist etc were all great in taking and care of my mom during her time in rehab

Rehab patient's family · Mar 2026★★★★★

My dad has fell 3x since being here not even a week for short-term rehab. Also, when the call bell is pressed it takes 30-45 minutes for a CNA/nurse would check on the them.

Short-term rehab patient's family · Feb 2026☆☆☆☆

The Activity Dept. Here is the best. The ladies always try to do everything with us and they are very happy when we do good.lots of fun and everyone's very happy in the activities

Resident/Visitor · Aug 2025★★★★★
Source: 577 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.44hrs
58%
Registered nurses for medical care
Total Nursing
3.47hrs
85%
All nurses + aides combined
Staff Turnover
43%
Lower is better (< 30% = good)
RN Turnover
43%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

9

measures

Worse Than Avg

5

measures

Mixed Results

3

measures

Long-Stay Residents
🚶

Residents whose walking got worse

↓ Lower is better
This Facility50.9%
Worse than Avg
Here
50.9%
US
15.3%
NC
20.2%
Gaston
19.8%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility28.8%
Worse than Avg
Here
28.8%
US
14.4%
NC
16.4%
Gaston
18.1%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility1.5%
Better than Avg
Here
1.5%
US
15.4%
NC
14.1%
Gaston
13.6%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility14.7%
Better than Avg
Here
14.7%
US
19.5%
NC
21.5%
Gaston
25.0%
⚖️

Residents who lost too much weight

↓ Lower is better
This Facility1.4%
Better than Avg
Here
1.4%
US
5.3%
NC
7.2%
Gaston
6.0%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
95.5%
NC
94.1%
Gaston
96.3%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility76.7%
Worse than Avg
Here
76.7%
US
79.7%
NC
78.1%
Gaston
87.0%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility76.9%
Worse than Avg
Here
76.9%
US
81.8%
NC
80.1%
Gaston
86.8%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.7%
Better than Avg
Here
0.7%
US
1.6%
NC
1.5%
Gaston
0.9%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

7deficiencies
2penalties
Above state avg (5.6)
6 complaint-triggered
$202,719 in fines

Families have filed multiple complaints against this facility, triggering investigations that found deficiencies in resident rights, treatment quality, and care planning. Issues span resident rights violations, inadequate treatment and care, poor care planning, fire safety problems, and building maintenance concerns. While the facility reports correcting all deficiencies, the pattern of recurring problems in core care areas suggests ongoing quality concerns that warrant careful consideration.

Jul 30, 2025Routine
3
0679Actual harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide activities to meet all resident's needs.

0644Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

Jul 30, 2025Complaint
2
0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0627Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.

Jun 24, 2025Complaint
2
0628Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

May 9, 2024Routine
5
0644Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

0321Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0372Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0521Potential for harm · IsolatedCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Nov 28, 2023Complaint
2
0580Immediate jeopardy · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0684Immediate jeopardy · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Jan 20, 2023Routine
12
0550Actual harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0690Actual harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0657Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0803Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

0222Potential for harm · PatternCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0806Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

0321Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0511Potential for harm · IsolatedCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0221Minimal · WidespreadCorrected

Egress Deficiencies

Provide rooms that can be unlocked from inside without a key.

Federal Penalties

Fine

Jul 30, 2025

$84,529

Fine

Nov 28, 2023

$118,190

Ownership & Operations

Who Operates This Facility

Owner / Operator

Belaire Health Care Center

Organization Type

for profit

Chain Affiliation

Chain Name

Lifeworks Rehab

Chain Size

66 facilities nationwide

Chain avg rating: 2.1/5 · Rank 31 of 57

Ownership & Management

Owners

Belaire Holdings I LLC

Owner · Organization

100%

Charles 1994 Family Grantor Trust

Owner (parent company) · Organization

Ck 2008 Family Trust

Owner (parent company) · Organization

Drm South LLC

Owner (parent company) · Organization

Edward 1998 Family Grantor Trust

Owner (parent company) · Organization

Lauren 2020 Family Grantor Trust

Owner (parent company) · Organization

Lauren 2020 LLC

Owner (parent company) · Organization

Leps 2003 Family Trust

Owner (parent company) · Organization

Norman 5571 & Family LLC

Owner (parent company) · Organization

Norman 5571 Family Grantor Trust

Owner (parent company) · Organization

Norman 5571 LLC

Owner (parent company) · Organization

Rl 2008 Family Trust

Owner (parent company) · Organization

Robin 2008 Family Grantor Trust

Owner (parent company) · Organization

Robin 2008 LLC

Owner (parent company) · Organization

Saul 2012 Family Grantor Trust

Owner (parent company) · Organization

Springrock South LLC

Owner (parent company) · Organization

Summer South LLC

Owner (parent company) · Organization

Key personnel

Carver, DennisW-2 Managing EmployeeRsbrm South Manager LLCManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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