Belaire Health Care Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 577 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Low staffing rating (2/5 stars)
- Above-median deficiencies (7 vs median 4.0)
- High RN turnover (53%)
Below average in NC · Below recommended RN staffing · $202,719 in fines
What this means for your family
This facility has areas of concern that warrant careful consideration. Registered Nurse hours are only 58% of the national benchmark, which can affect medication management and response times. We recommend asking the administrator directly: "How are you addressing recent staffing shortfalls?" These are not reasons to panic, but they are reasons to ask tough questions and visit in person.
Google Reviews
Google Reviews
577 reviews on Google“Belaire Health Care Center is frequently praised for its clean, well-maintained facility and a highly engaging activities department that provides crafts and entertainment. While many families report exceptional care from specific therapists and CNAs, there are recurring reports of significant delays in response times to call lights and concerns regarding nursing staff shortages.”
Quality Themes
Strengths
- Clean and well-maintained facility
- Engaging activities and entertainment programs
- Compassionate and professional therapists
- Friendly and welcoming reception and administration
Concerns
- Slow response times to call lights and patient needs (mentioned by 4 reviewers)
- Nursing staff understaffed or over-stretched (mentioned by 2 reviewers)
- Issues with hygiene and incontinence care (mentioned by 2 reviewers)
Rating Trends
Distribution · 211 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is very active in responding to online feedback; how do you use that communication loop to address concerns regarding daily care or response times?
- 2Given that some families have noted challenges with timely assistance, what is your current system for monitoring call lights to ensure residents get help when they need it?
- 3With your strong focus on activities and entertainment, could you walk me through a typical week of programming and how you encourage residents to participate?
- 4I see that dining services are an area you are working to improve; what specific changes are you implementing to enhance the quality and variety of the meals served?
- 5Regarding the recent health inspection reports, could you share the steps you have taken to address those specific findings and improve the overall standard of care?
- 6How do you ensure that hygiene and incontinence care are prioritized consistently, especially during shift changes or busier times of the day?
Personalized based on this facility's data
Key Review Excerpts
“The nurses .. occupational therapist and physical therapist etc were all great in taking and care of my mom during her time in rehab”
“My dad has fell 3x since being here not even a week for short-term rehab. Also, when the call bell is pressed it takes 30-45 minutes for a CNA/nurse would check on the them.”
“The Activity Dept. Here is the best. The ladies always try to do everything with us and they are very happy when we do good.lots of fun and everyone's very happy in the activities”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
5
measures
3
measures
Residents whose walking got worse
Residents needing more daily help over time
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents who lost too much weight
Residents vaccinated for the flu
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed multiple complaints against this facility, triggering investigations that found deficiencies in resident rights, treatment quality, and care planning. Issues span resident rights violations, inadequate treatment and care, poor care planning, fire safety problems, and building maintenance concerns. While the facility reports correcting all deficiencies, the pattern of recurring problems in core care areas suggests ongoing quality concerns that warrant careful consideration.
Jul 30, 2025Routine3
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Jul 30, 2025Complaint2
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Jun 24, 2025Complaint2
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
May 9, 2024Routine5
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Nov 28, 2023Complaint2
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Jan 20, 2023Routine12
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Egress Deficiencies
Provide rooms that can be unlocked from inside without a key.
Federal Penalties
Fine
Jul 30, 2025
$84,529
Fine
Nov 28, 2023
$118,190
Ownership & Operations
Who Operates This Facility
Belaire Health Care Center
for profit
Chain Affiliation
Lifeworks Rehab
66 facilities nationwide
Chain avg rating: 2.1/5 · Rank 31 of 57
Ownership & Management
Owners
Belaire Holdings I LLC
Owner · Organization
Charles 1994 Family Grantor Trust
Owner (parent company) · Organization
Ck 2008 Family Trust
Owner (parent company) · Organization
Drm South LLC
Owner (parent company) · Organization
Edward 1998 Family Grantor Trust
Owner (parent company) · Organization
Lauren 2020 Family Grantor Trust
Owner (parent company) · Organization
Lauren 2020 LLC
Owner (parent company) · Organization
Leps 2003 Family Trust
Owner (parent company) · Organization
Norman 5571 & Family LLC
Owner (parent company) · Organization
Norman 5571 Family Grantor Trust
Owner (parent company) · Organization
Norman 5571 LLC
Owner (parent company) · Organization
Rl 2008 Family Trust
Owner (parent company) · Organization
Robin 2008 Family Grantor Trust
Owner (parent company) · Organization
Robin 2008 LLC
Owner (parent company) · Organization
Saul 2012 Family Grantor Trust
Owner (parent company) · Organization
Springrock South LLC
Owner (parent company) · Organization
Summer South LLC
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
577 reviews from families & visitors
Official Website
Visit belairehealthrehab.com
Medicare data downloads
Original nursing home datasets
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