Kings Harbor Multicare Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 415 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
Above average in NY · Below recommended RN staffing · Low staff turnover (stable workforce) · No penalties on record · Very few deficiencies
What this means for your family
Kings Harbor is widely praised for its high-quality rehabilitation therapy and friendly, attentive nursing staff on the 4th and 5th floors. However, families should be vigilant regarding personal belongings and should conduct a thorough inspection of the specific room assigned to their loved one to ensure there are no maintenance issues like leaks or pest concerns.
Google Reviews
Google Reviews
415 reviews on Google“Kings Harbor Multicare Center receives high praise for its rehabilitation services, clean environment, and attentive staff, particularly on the 4th and 5th floors. While many families report excellent care and successful recovery outcomes, a small but vocal group of reviewers has raised serious concerns regarding theft, neglect, and facility maintenance issues. Families should be aware that while the facility is widely recommended by many, there are reports of inconsistent care quality and communication challenges.”
Quality Themes
Tap a score for detailsStrengths
- Highly effective rehabilitation therapy team
- Clean, well-maintained, and modern facility
- Warm, attentive, and professional nursing/CNA staff
- Efficient and welcoming visitor check-in process
Concerns
- Allegations of patient neglect and poor hygiene (mentioned by 4 reviewers)
- Theft of personal belongings and money (mentioned by 2 reviewers)
- Inconsistent communication and social work support (mentioned by 2 reviewers)
- Pest control issues (mice) (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 226 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1Given the facility's large capacity of 720 residents, how do you ensure consistent, personalized communication between the social work team and family members?
- 2I noticed your team is very active in responding to online feedback; what is your process for addressing family concerns regarding personal property security and room cleanliness?
- 3With your highly-rated rehabilitation therapy team, how do you integrate their services into the daily activity schedule for residents who are not in active therapy?
- 4Regarding the recent health inspection findings, what specific steps has the facility taken to improve oversight and maintain the high standard of hygiene expected by families?
- 5How does the nursing staff proactively manage resident care to ensure that individual needs are met consistently, especially given the current staffing levels?
- 6What protocols do you have in place to maintain a pest-free environment throughout the facility, and how often are these areas inspected?
Personalized based on this facility's data
Key Review Excerpts
“The entire therapy staff here is excellent, and also empathetic and encouraging, especially Desiree and Jenny. The gym at KH Is large, very well-staffed, well-lit, and well-equipped.”
“The ceiling of our loved one's room was leaking from ceiling badly, for weeks, & their response was to put a large trash can under it. Then it overflowed with the water! A few days later *the ceiling fell in.*”
“Kings Harbor nursing staff and doctors have failed my grandmother. The leave her in a pamper for hours, do not clean her, and she has developed bedsore and other ailments.”
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
9
measures
3
measures
4
measures
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents needing more daily help over time
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Kings Harbor Multicare Center has a concerning pattern of family complaints that triggered 12 deficiencies across multiple surveys, indicating ongoing resident safety issues. The facility has repeatedly struggled with protecting residents from abuse and neglect, resident rights violations, and care planning problems, with these issues persisting across surveys from 2023 to 2024. While the facility reports correcting deficiencies, the recurring nature of serious problems in core care areas warrants careful consideration before placement.
Apr 6, 2026Complaint3
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Mar 5, 2026Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Dec 23, 2024Complaint1
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Dec 9, 2024Routine4
Smoke Deficiencies
Install an approved automatic sprinkler system.
Gas, Vacuum, and Electrical Systems Deficiencies
Have power receptacles that are properly grounded.
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Dec 9, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Sep 18, 2024Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Ownership & Operations
Who Operates This Facility
Kings Harbor Multicare Center
for profit
Ownership & Management
Owners
Tenenbaum, Judith
Owner
Tenenbaum, Matityahu
Owner
Tyberg, Israel
Owner
Tyberg, Miriam
Owner
Davis, Miles
Owner (parent company)
Estate of Bella Davis
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
415 reviews from families & visitors
Official Website
Visit kingsharbor.com
Medicare data downloads
Original nursing home datasets
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