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Assisted Living

Amber Court of Pelham Gardens

Families consistently rate this highly — reviewers highlight warm, compassionate, and professional staff. Schedule a visit to confirm the fit.

1800 Waring Avenue, Pelham Gardens · Bronx, NY 10469200 bedsLicensed & Active
Source: NY DOH — view official record
Google rating
4.4/5

based on 62 Google reviews

5
4
3
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1
Amber Court of Pelham Gardens Assisted Living in Bronx, NY — Street View
Street View

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What this means for your family

Amber Court is widely praised for its clean environment and exceptionally warm, professional staff who make the transition process feel welcoming. However, families should be very clear about insurance and room assignment policies upfront, as some reviewers reported confusion and frustration regarding these administrative details during the admission process.

Google Reviews

Google Reviews

62 reviews on Google
Amber Court of Pelham Gardens is highly regarded for its warm, professional staff, particularly during the admissions and touring process. While many families praise the clean environment and the genuine care provided to residents, some reviewers have raised concerns regarding administrative communication and policies surrounding insurance and room assignments.

Quality Themes

Tap a score for details
FoodN/AStaff9.0Clean9.0ActivitiesN/AMedsN/AMemoryN/AComms5.0Value4.0

Strengths

  • Warm, compassionate, and professional staff
  • Clean and well-maintained facility
  • Helpful and informative admissions team
  • Strong sense of community and resident engagement

Concerns

  • Poor communication and responsiveness from management (mentioned by 2 reviewers)
  • Issues with insurance/Medicaid policy transparency during admission (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'15(2)'17(3)'19(1)'21(5)'24(17)'26(6)

Distribution · 66 analyzed

5
51
4
6
3
1
2
1
1
7

How They Respond to Reviews

50%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1I noticed your team is very active in responding to feedback online; how do you ensure that same level of open communication continues once a resident has moved in?
  • 2Could you walk us through the specific steps of your admissions process regarding financial and insurance documentation to ensure everything is transparent from day one?
  • 3With such a large community of 200 residents, what are some of the most popular daily activities that help foster that sense of connection and friendship I've heard about?
  • 4How does your nursing and care staff coordinate with outside specialists or handle urgent medical needs if a resident’s health status changes suddenly?
  • 5Given the focus on maintaining a clean and well-kept environment, what is your process for keeping residents and families updated on facility management or policy changes?
  • 6What specific programs or social events do you have in place to help new residents feel at home and integrated into the community during their first few weeks?

Personalized based on this facility's data


Key Review Excerpts

I noted how kind she was to all the residents we passed while on the tour, and she not only knew every one of their names, but also their personal details as she exchanged jokes with many of them.

Prospective family member · 2025★★☆☆☆

The facility is spotlessly clean, bright and and has such a cheerful atmosphere. All of the staff seem truly happy in their work and were so accommodating to us during our tour and visit.

Prospective family member · 2024☆☆☆☆

When we first looked into Amber Court, we were shown a beautiful room and were interested in private pay for my father’s stay. They asked for his insurance information and Social Security number, which we provided right away. We were then rushed to have paperwork filled out by two providers. After completing everything, we were suddenly told that because my father had Medicaid, he couldn’t have a private room.

Family member · 2025★★☆☆☆
Source: 62 Google reviews

State Inspection History

State Inspections

Source: NY Dept. of Health

4total
1deficiencies

Key Findings

No violations found in inspection history

Jul 8, 2025Other
485.11 (b)

Records and reports

Jan 31, 2024Complaint
CleanReport

No deficiencies found during this inspection.

Dec 5, 2023Complaint
CleanReport

No deficiencies found during this inspection.

Mar 8, 2023Complaint
CleanReport

No deficiencies found during this inspection.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Judith Lynn Home for Adults, LLC

Organization Type

for profit

Source: State licensing data

Contact

Get in Touch

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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