Workmens Circle Multicare Center
Strong Medicare quality ratings; families often praise exceptional physical therapy and rehabilitation. Still worth an in-person visit.
based on 579 Google reviews

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What this means for your family
Choosing Workmens Circle Multicare Center means your loved one is in a facility that ranks well on Medicare quality measures. High RN hours correlate directly with lower rates of hospital readmission and better specialized care coordination. Families frequently praise: exceptional physical therapy and rehabilitation and compassionate and attentive nursing staff. While no facility is perfect, the clinical data here is encouraging.
Google Reviews
Google Reviews
579 reviews on Google“Families considering Workmens Circle Multicare Center will find a facility highly praised for its exceptional physical therapy team and compassionate nursing staff. While many residents experience significant recovery success, some families have reported critical concerns regarding inconsistent communication, delayed response times for patient assistance, and occasional issues with cleanliness and pest control.”
Quality Themes
Strengths
- Exceptional physical therapy and rehabilitation
- Compassionate and attentive nursing staff
- Clean and well-maintained environment
- Bilingual and helpful social work team
Concerns
- Inconsistent communication with family members regarding patient status (mentioned by 2 reviewers)
- Delayed response times for patient assistance/call lights (mentioned by 2 reviewers)
- Issues with facility cleanliness and pest presence (mentioned by 2 reviewers)
- Inconsistent quality of food and dining options (mentioned by 2 reviewers)
Rating Trends
Distribution · 210 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1We are so impressed by your 5-star health inspection rating; what specific protocols do you have in place to maintain such high clinical standards?
- 2Since we value staying connected, what is the best way for us to receive regular, consistent updates on our loved one's daily health and status?
- 3How does the nursing team manage call lights and response times during the busier night shifts or meal times?
- 4We've heard wonderful things about your physical therapy and rehab programs; could you tell us more about how those are integrated into a resident's daily routine?
- 5What kind of variety can we expect in the daily dining menu, and how do you ensure the food stays fresh and appetizing for everyone?
- 6In the event of a medical emergency after hours, what is the immediate process for notifying the family and coordinating care?
Personalized based on this facility's data
Key Review Excerpts
“My 2month stay at Workmen's Circle Multicare Center was stellar.I arrived on a stretcher and I'm leaving on my own 2 feet!”
“The nurses are the greatest. My aide in the morning is amazing. She helps me and motivates me to get better.”
“I have my mother at work men's circle and the staff has very very good with her needs.they also keep her very busy on a daily basis. They also keep the facility in great condition and very very clean.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
4
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents whose walking got worse
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families filed complaints that led to three deficiencies related to abuse protection and incident reporting, indicating serious concerns about resident safety and facility oversight. The facility has shown recurring issues across multiple care areas including medication management, infection control, safety hazards, and building safety systems. While all deficiencies have correction dates, the pattern of complaints and varied safety issues across different surveys suggests families should carefully evaluate this facility's track record.
Apr 10, 2025Routine2
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Oct 25, 2023Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Aug 21, 2023Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Aug 9, 2023Routine4
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Have an enclosure around a vertical opening shaft.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
May 11, 2021Routine1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Ownership & Operations
Who Operates This Facility
Workmens Circle Multicare Center
for profit
Chain Affiliation
Cassena Care
13 facilities nationwide
Chain avg rating: 3.7/5 · Rank 4 of 15 (Best)
Ownership & Management
Owners
Carillo, Joseph
Owner
Debenedictis, Pasquale
Owner
Rutenberg, Solomon
Owner
Solovey, Alex
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
579 reviews from families & visitors
Official Website
Visit wcmcc.org
Medicare data downloads
Original nursing home datasets
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