See every facility — official ratings, family reviews, no referral fees.
Nursing HomeMedicaid Top Rated

Workmens Circle Multicare Center

Strong Medicare quality ratings; families often praise exceptional physical therapy and rehabilitation. Still worth an in-person visit.

3155 Grace Avenue, East Bronx · Bronx, NY 10469524 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
4.0/5

based on 579 Google reviews

Workmens Circle Multicare Center Nursing Home in Bronx, NY — Street View
Street View

Watch Workmens Circle Multicare Center

Get an email when new inspections, ratings, or penalties are published for this facility.

We’ll only email you about this — no spam, unsubscribe anytime.

What this means for your family

Choosing Workmens Circle Multicare Center means your loved one is in a facility that ranks well on Medicare quality measures. High RN hours correlate directly with lower rates of hospital readmission and better specialized care coordination. Families frequently praise: exceptional physical therapy and rehabilitation and compassionate and attentive nursing staff. While no facility is perfect, the clinical data here is encouraging.

Google Reviews

Google Reviews

579 reviews on Google
Families considering Workmens Circle Multicare Center will find a facility highly praised for its exceptional physical therapy team and compassionate nursing staff. While many residents experience significant recovery success, some families have reported critical concerns regarding inconsistent communication, delayed response times for patient assistance, and occasional issues with cleanliness and pest control.

Quality Themes

Food3.0Staff8.5Clean6.5Activities5.0MedsN/AMemoryN/AComms4.0ValueN/A

Strengths

  • Exceptional physical therapy and rehabilitation
  • Compassionate and attentive nursing staff
  • Clean and well-maintained environment
  • Bilingual and helpful social work team

Concerns

  • Inconsistent communication with family members regarding patient status (mentioned by 2 reviewers)
  • Delayed response times for patient assistance/call lights (mentioned by 2 reviewers)
  • Issues with facility cleanliness and pest presence (mentioned by 2 reviewers)
  • Inconsistent quality of food and dining options (mentioned by 2 reviewers)

Rating Trends

2344.42024(92)4.12025(94)4.62026(24)

Distribution · 210 analyzed

5
135
4
43
3
10
2
6
1
16

How They Respond to Reviews

97%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1We are so impressed by your 5-star health inspection rating; what specific protocols do you have in place to maintain such high clinical standards?
  • 2Since we value staying connected, what is the best way for us to receive regular, consistent updates on our loved one's daily health and status?
  • 3How does the nursing team manage call lights and response times during the busier night shifts or meal times?
  • 4We've heard wonderful things about your physical therapy and rehab programs; could you tell us more about how those are integrated into a resident's daily routine?
  • 5What kind of variety can we expect in the daily dining menu, and how do you ensure the food stays fresh and appetizing for everyone?
  • 6In the event of a medical emergency after hours, what is the immediate process for notifying the family and coordinating care?

Personalized based on this facility's data


Key Review Excerpts

My 2month stay at Workmen's Circle Multicare Center was stellar.I arrived on a stretcher and I'm leaving on my own 2 feet!

Long-term rehab resident · Sep 2025★★★★★

The nurses are the greatest. My aide in the morning is amazing. She helps me and motivates me to get better.

Former patient · Mar 2026★★★★★

I have my mother at work men's circle and the staff has very very good with her needs.they also keep her very busy on a daily basis. They also keep the facility in great condition and very very clean.

Family of a resident · Mar 2026★★★★★
Source: 579 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
1.09hrs
OK
Registered nurses for medical care
Total Nursing
3.35hrs
82%
All nurses + aides combined
Staff Turnover
38%
Lower is better (< 30% = good)
RN Turnover
51%
Lower is better (< 30% = good)

Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

11

measures

Worse Than Avg

4

measures

Mixed Results

2

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility57.1%
Worse than Avg
Here
57.1%
US
12.1%
NY
18.9%
Bronx
27.4%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility2.2%
Better than Avg
Here
2.2%
US
19.5%
NY
13.3%
Bronx
6.2%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility28.5%
Worse than Avg
Here
28.5%
US
19.4%
NY
20.2%
Bronx
15.7%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
NY
91.3%
Bronx
88.4%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility6.9%
Better than Avg
Here
6.9%
US
15.3%
NY
13.8%
Bronx
11.3%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility8.8%
Better than Avg
Here
8.8%
US
15.4%
NY
13.8%
Bronx
11.0%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility97.4%
Better than Avg
Here
97.4%
US
81.8%
NY
77.0%
Bronx
65.1%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility97.9%
Better than Avg
Here
97.9%
US
79.7%
NY
78.8%
Bronx
70.1%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.3%
Better than Avg
Here
1.3%
US
1.6%
NY
1.2%
Bronx
1.5%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

2deficiencies
Well below state avg (7.6)
3 complaint-triggered

Families filed complaints that led to three deficiencies related to abuse protection and incident reporting, indicating serious concerns about resident safety and facility oversight. The facility has shown recurring issues across multiple care areas including medication management, infection control, safety hazards, and building safety systems. While all deficiencies have correction dates, the pattern of complaints and varied safety issues across different surveys suggests families should carefully evaluate this facility's track record.

Apr 10, 2025Routine
2
0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Oct 25, 2023Complaint
1
0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Aug 21, 2023Complaint
2
0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

Aug 9, 2023Routine
4
0291Potential for harm · IsolatedCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0311Potential for harm · IsolatedCorrected

Smoke Deficiencies

Have an enclosure around a vertical opening shaft.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

May 11, 2021Routine
1
0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Workmens Circle Multicare Center

Organization Type

for profit

Chain Affiliation

Chain Name

Cassena Care

Chain Size

13 facilities nationwide

Chain avg rating: 3.7/5 · Rank 4 of 15 (Best)

Ownership & Management

Owners

Carillo, Joseph

Owner

25%

Debenedictis, Pasquale

Owner

25%

Rutenberg, Solomon

Owner

25%

Solovey, Alex

Owner

25%

Key personnel

Rutenberg, SolomonW-2 Managing EmployeeCarillo, JosephOfficer / DirectorDebenedictis, PasqualeOfficer / DirectorRutenberg, SolomonOfficer / DirectorSolovey, AlexOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Nearby Alternatives

Call