Nursing HomeMedicaid Medicare 5-star

Eastchester Rehabilitation and Health Care Center

Strong Medicare quality ratings; public reviewers often praise clean, well-maintained facility. Still worth an in-person visit.

2700 Eastchester Road, Pelham Gardens · Bronx, NY 10469|200 beds|Licensed & active

5/5

Medicare

Inspection

Quality

Staffing

Google rating

4.2/5

based on 103 Google reviews

(718) 231-5550 Directions Website

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Public Medicare Flags to Review

These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.

Low staffing rating (1/5 stars)

No Medicare penalties on record · 1 finding in latest survey

Source: Medicare data

What this means for your family

Eastchester Rehabilitation and Health Care Center has a strong overall Medicare rating. Public reviewers frequently mention: clean, well-maintained facility and effective physical and occupational therapy. Review the component ratings and current source records before deciding.

Google Reviews

109 public Google reviews available

Eastchester Rehabilitation and Health Care Center receives highly polarized feedback, with many residents and family members praising the facility's cleanliness, recent renovations, and attentive therapy staff. However, a significant number of reviews describe serious concerns regarding neglect, poor communication, and unprofessional behavior from certain staff members, particularly in high-stress or off-hour situations. Families should be aware that experiences appear to vary greatly depending on the specific unit and the staff on duty.

Quality Themes

Tap a score for details

Strengths

Clean, well-maintained facility
Effective physical and occupational therapy
Friendly and accommodating nursing staff
Welcoming atmosphere for visitors

Concerns

Neglect and lack of responsiveness to patient needs (mentioned by 8 reviewers)
Unprofessional or rude staff behavior (mentioned by 7 reviewers)
Poor communication with family members (mentioned by 4 reviewers)
Understaffing issues (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 109 analyzed

How They Respond to Reviews

37%response rate

This facility responds to some reviews.

Questions for Your Tour

1We've heard wonderful things about how clean and well-maintained the facility is; how do you ensure the living areas stay so welcoming for residents?
2Since we want to stay closely involved in our loved one's care, what is your preferred process for keeping family members updated on daily changes or health status?
3How does your team approach medication management to ensure everything is administered accurately and on schedule?
4We are very impressed by the high ratings for your physical and occupational therapy programs; how do you tailor these sessions to a resident's specific recovery goals?
5In the event of a medical emergency during the night, what is the protocol for notifying the family and ensuring immediate care?
6What kind of daily social activities or group outings do you offer to help residents stay engaged and connected with one another?

Personalized based on this facility's data

Key Review Excerpts

“The nurses were kind and compassionate, especially Ms. Lenox and Ms. Stella, who treated me like I was their own mother. The entire staff made me feel supported every step of the way.”

Rehab patient · 2025★★★★★

“They’d leave them dirty with urine and feces. They treated them poorly and the head respiratory therapist was more worried about putting on a whole bottle of cologne instead of being aware of the patients on respirators.”

Family member · 2024★☆☆☆☆

“The staff was very kind, attentive and loving towards her. Staff members were in and out of her room all day checking on her and bringing juice, water and other things to keep her comfortable.”

Long-term resident's family · 2020★★★★★

Source: 109 Google reviews in the current analysis set

Staffing

Staffing Hours

per resident/day · Medicare public data

RN Hours

0.59hrs

78%

Registered nurses for medical care

Total Nursing

3.49hrs

85%

All nurses + aides combined

Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.

Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating

5/ 5

Better Than Avg

measures

Worse Than Avg

measures

Long-Stay Residents

Residents with depression symptoms

↓ Lower is better

This Facility10.7%

Better than Avg

Here

10.7%

12.1%

18.9%

Bronx

28.5%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

Residents on anti-anxiety or sleep medication

↓ Lower is better

This Facility4.8%

Better than Avg

Here

4.8%

19.5%

13.3%

Bronx

6.1%

Residents vaccinated for pneumonia

↑ Higher is better

This Facility80.8%

Worse than Avg

Here

80.8%

93.4%

91.3%

Bronx

88.8%

Residents on antipsychotic medication

↓ Lower is better

This Facility3.9%

Better than Avg

Here

3.9%

15.5%

13.8%

Bronx

11.3%

Residents with pressure sores (bedsores)

↓ Lower is better

This Facility15.2%

Worse than Avg

Here

15.2%

4.9%

6.8%

Bronx

5.9%

Residents vaccinated for the flu

↑ Higher is better

This Facility86.6%

Worse than Avg

Here

86.6%

95.5%

95.3%

Bronx

93.7%

Short-Stay Residents (Rehab / Post-Acute)

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility59.0%

Worse than Avg

Here

59.0%

81.8%

77.0%

Bronx

66.0%

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility58.0%

Worse than Avg

Here

58.0%

79.8%

78.8%

Bronx

71.1%

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility0.3%

Better than Avg

Here

0.3%

1.6%

1.2%

Bronx

1.5%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

Detailed Medicare record · up to 3-year lookback

9findings in history

Latest survey: 1 · well below NY avg (7.6)

This facility has a moderate deficiency record with 8 violations across three surveys, all reportedly corrected by the provider. The most recurring issues involve care planning and resident assessments, followed by resident rights problems including mismanagement of personal funds. Other deficiencies included pressure ulcer care, infection control staffing, and facility safety systems. No complaints were filed by families, and issues appear to be isolated incidents rather than ongoing patterns.

Mar 3, 2026Routine4 findings

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0761Potential for harm · PatternCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0920Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0921Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure that testing and maintenance of electrical equipment is performed.

Jan 10, 2024Routine1 finding

0882Potential for harm · PatternCorrected

Infection Control Deficiencies

Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

Oct 8, 2021Routine4 findings

0568Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.

0570Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Assure the security of all personal funds of residents deposited with the facility.

0655Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Eastchester Rehabilitation and Health Care Center

Organization Type

for profit

Chain Affiliation

Chain Name

Benjamin Landa

Chain Size

49 facilities nationwide

Chain avg rating: 3.2/5 · Rank 1 of 54 (Highest rating)

Ownership & Management

Owners

Sirkis, Moshe

Owner

Weinstock, Jerome

Owner

Key personnel

Weinstock, JeromeW-2 Managing EmployeeWeinstock, JeromeOfficer / Director

Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(718) 231-5550

eastchesterrehab.com

2700 Eastchester Road

Bronx, NY 10469

Get Directions View on Google Maps

References & Resources

Medicare Care Compare

Official Medicare quality ratings, inspections & staffing data

Google Maps

Photos, directions & neighborhood info

Google Reviews

103 reviews from families & visitors

Official Website

Visit eastchesterrehab.com

Medicare data downloads

Original nursing home datasets

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