Eastchester Rehabilitation and Health Care Center
Strong Medicare quality ratings; families often praise clean, well-maintained facility. Still worth an in-person visit.
based on 103 Google reviews
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What this means for your family
Eastchester Rehabilitation has a strong reputation for its therapy department and recent facility renovations, making it a potentially good choice for short-term recovery. However, families should be vigilant regarding communication and responsiveness; we recommend visiting at different times of the day and speaking directly with the nursing staff on the specific floor where your loved one will reside to ensure you are comfortable with the level of attention provided.
Google Reviews
Google Reviews
103 reviews on Google“Eastchester Rehabilitation and Health Care Center receives highly polarized feedback, with many residents and family members praising the facility's cleanliness, recent renovations, and attentive therapy staff. However, a significant number of reviews describe serious concerns regarding neglect, poor communication, and unprofessional behavior from certain staff members, particularly in high-stress or off-hour situations. Families should be aware that experiences appear to vary greatly depending on the specific unit and the staff on duty.”
Quality Themes
Tap a score for detailsStrengths
- Clean, well-maintained facility
- Effective physical and occupational therapy
- Friendly and accommodating nursing staff
- Welcoming atmosphere for visitors
Concerns
- Neglect and lack of responsiveness to patient needs (mentioned by 8 reviewers)
- Unprofessional or rude staff behavior (mentioned by 7 reviewers)
- Poor communication with family members (mentioned by 4 reviewers)
- Understaffing issues (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 109 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1We've heard wonderful things about how clean and well-maintained the facility is; how do you ensure the living areas stay so welcoming for residents?
- 2Since we want to stay closely involved in our loved one's care, what is your preferred process for keeping family members updated on daily changes or health status?
- 3How does your team approach medication management to ensure everything is administered accurately and on schedule?
- 4We are very impressed by the high ratings for your physical and occupational therapy programs; how do you tailor these sessions to a resident's specific recovery goals?
- 5In the event of a medical emergency during the night, what is the protocol for notifying the family and ensuring immediate care?
- 6What kind of daily social activities or group outings do you offer to help residents stay engaged and connected with one another?
Personalized based on this facility's data
Key Review Excerpts
“The nurses were kind and compassionate, especially Ms. Lenox and Ms. Stella, who treated me like I was their own mother. The entire staff made me feel supported every step of the way.”
“They’d leave them dirty with urine and feces. They treated them poorly and the head respiratory therapist was more worried about putting on a whole bottle of cologne instead of being aware of the patients on respirators.”
“The staff was very kind, attentive and loving towards her. Staff members were in and out of her room all day checking on her and bringing juice, water and other things to keep her comfortable.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
7
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents with pressure sores (bedsores)
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has a moderate deficiency record with 8 violations across three surveys, all reportedly corrected by the provider. The most recurring issues involve care planning and resident assessments, followed by resident rights problems including mismanagement of personal funds. Other deficiencies included pressure ulcer care, infection control staffing, and facility safety systems. No complaints were filed by families, and issues appear to be isolated incidents rather than ongoing patterns.
Jan 10, 2024Routine1
Infection Control Deficiencies
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Oct 8, 2021Routine4
Resident Rights Deficiencies
Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
Resident Rights Deficiencies
Assure the security of all personal funds of residents deposited with the facility.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Mar 22, 2019Routine3
Smoke Deficiencies
Install an approved automatic sprinkler system.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Ownership & Operations
Who Operates This Facility
Eastchester Rehabilitation and Health Care Center
for profit
Chain Affiliation
Benjamin Landa
49 facilities nationwide
Chain avg rating: 3.2/5 · Rank 3 of 54 (Best)
Ownership & Management
Owners
Sirkis, Moshe
Owner
Weinstock, Jerome
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
103 reviews from families & visitors
Official Website
Visit eastchesterrehab.com
Medicare data downloads
Original nursing home datasets
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