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Public Google reviewers rate this highly and often mention beautiful, well-maintained grounds and gardens. Schedule a visit to confirm the fit.
based on 46 Google reviews
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Public Google reviewers rate The Osborn highly. Reviewers highlight: beautiful, well-maintained grounds and gardens, skilled and empathetic physical therapy team. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
The Osborn is highly regarded for its stunning, well-maintained campus and its skilled physical therapy team, which has helped many patients recover from surgery. However, there are serious, recurring allegations regarding neglect, slow response times to call buttons, and unprofessional behavior by certain staff members in the rehab section.
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Key Review Excerpts
“I would like to recognize the team of remarkable, empathetic, skilled therapists Led by Robert D’Elia. I was treated with empathy, consideration, all the while pushing me to my utmost.”
“I spent two weeks in rehab and only met compassion and care in every staff member! I I especially appreciated my own room and the 24 hour care I received.”
“If you care for your loved one, avoid the Pavilion at all costs. My parent was there for 6 days and was neglected. I was with there most of the time and my parent's call button was rarely answered.”
Source: NY Dept. of Health
Key Findings
2 violations from 2 inspections
Resident services
Resident services
No deficiencies are reported in this inspection record.
The Osborn
for profit
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Google Reviews
46 reviews from families & visitors
Official Website
Visit theosborn.org
NY DOH — View Official Record
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