Kensington at Anna Maria
Strong Medicare quality ratings; families often praise warm, attentive nursing and support staff. Still worth an in-person visit.
based on 76 Google reviews
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What this means for your family
The Kensington at Anna Maria is highly regarded for its compassionate nursing staff and effective rehabilitation programs, making it a strong candidate for recovery. While the facility is generally well-maintained, we recommend families conduct a tour to personally assess cleanliness in common areas and ask about their specific protocols for maintaining a fresh environment.
Google Reviews
Google Reviews
76 reviews on Google“The Kensington at Anna Maria is widely praised for its dedicated nursing staff, effective rehabilitation therapy, and generally clean, modern environment. While most families report high satisfaction with the quality of care and compassion shown to their loved ones, a minority of reviewers have raised concerns regarding occasional cleanliness lapses, facility maintenance, and isolated incidents of unprofessionalism or communication issues.”
Quality Themes
Tap a score for detailsStrengths
- Warm, attentive nursing and support staff
- Effective and goal-oriented rehabilitation therapy
- Modern, well-maintained living spaces
- Compassionate end-of-life and long-term care
Concerns
- Occasional cleanliness issues (baseboards, carpets, wheelchairs) (mentioned by 2 reviewers)
- Unpleasant odors in certain areas (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 81 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1With the facility maintaining a 4-star staffing rating, how do you ensure that level of attention is consistently felt by residents during peak hours?
- 2I noticed some of the common areas are quite modern; could you walk me through your current housekeeping schedule and how you maintain the cleanliness of high-traffic zones like carpets and wheelchairs?
- 3What specific steps are taken to ensure the environment remains fresh and comfortable for residents throughout the day?
- 4Given the facility's strong reputation for goal-oriented rehabilitation, what does a typical day of therapy and engagement look like for a new resident?
- 5How does your nursing team coordinate with families when a resident experiences a sudden change in health or a medical emergency?
- 6I see that you engage with feedback online; how do you use input from families to continuously improve the quality of care provided here?
Personalized based on this facility's data
Key Review Excerpts
“The staff, from the Activites, to the Nurse, to the Social Services, all the way to Nursing Aids, to the Beauty Shop, and in between, They are all are so professional, kind, caring, and helpful.”
“I’ve been in many rehab facilities in the last 12 years and this is the only place I want to be for rehab. I was here a little over a year ago for 9 weeks. I can’t say enough about the care you receive and PT and OT are outstanding.”
“My grandma was here for rehab and she absolutely loved the place ( she's a bit hard to please). She loved the food and staff. The staff genuinely cares about the patients and go above and beyond to help them.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
5
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents needing more daily help over time
Residents vaccinated for the flu
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Kensington at Anna Maria shows recurring issues with fire safety systems and building maintenance across all three surveys, with problems in sprinkler systems, fire alarm maintenance, and smoke barriers appearing repeatedly. While all deficiencies have been corrected by the facility, the consistent pattern of fire safety violations and occasional food service issues suggest ongoing operational challenges that warrant discussion during your visit.
Dec 18, 2025Routine9
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Services Deficiencies
Meet other general requirements that are deficient.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Apr 4, 2024Routine14
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Services Deficiencies
Meet other general requirements that are deficient.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Miscellaneous Deficiencies
Have restrictions on the use of portable space heaters.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
May 24, 2023Routine7
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Ensure that waiting areas, nurse’s stations, gift shops, and cooking facilities, open to the corridor are properly protected.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Services Deficiencies
Meet other general requirements that are deficient.
Ownership & Operations
Who Operates This Facility
Kensington at Anna Maria
for profit
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
76 reviews from families & visitors
Official Website
Visit annamariaofaurora.com
Medicare data downloads
Original nursing home datasets
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