Juniper Glen Alzheimer's Special Care Center
Families consistently rate this highly — reviewers highlight compassionate and attentive nursing staff. Schedule a visit to confirm the fit.
based on 19 Google reviews
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What this means for your family
This facility is an excellent choice for families seeking specialized expertise in managing severe dementia behaviors and a warm, person-centered environment. While there were significant management and communication failures in the past, recent reviews indicate a successful turnaround under new ownership.
Google Reviews
Google Reviews
19 reviews on Google“Families can expect a highly compassionate and attentive staff that excels at managing difficult dementia-related behaviors and creating a warm, homey atmosphere. While the facility has faced significant historical challenges with management turnover and communication, recent reviews suggest a much more stable and positive environment under new ownership.”
Quality Themes
Strengths
- Compassionate and attentive nursing staff
- Expertise in managing severe dementia behaviors
- Beautiful, homey, and safe facility design
- Engaging monthly activity calendars
Concerns
- Historical issues with management turnover and communication (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 19 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1It’s wonderful to see how much care you put into responding to families' feedback; how do you typically incorporate family suggestions into the care plans here?
- 2With 66 residents in the community, how do you ensure each person receives personalized attention during their daily routines?
- 3What kind of specialized activities or sensory programs do you have specifically designed for the Alzheimer's memory care unit?
- 4How is the medical staff structured to handle urgent health changes or emergencies during the overnight hours?
- 5How do the staff members help residents navigate transitions or moments of confusion during the day?
- 6Can you tell us more about how the dining experience is tailored to meet the specific dietary or cognitive needs of the residents?
Personalized based on this facility's data
Key Review Excerpts
“The staff is incredible-really able to proficiently handle really difficult behaviors that either stem from or are exacerbated by severe dementia.”
“Extremely caring and attentive staff. Although you can’t reverse the affects of Alzheimer’s and dementia, Juniper Glen has ensured my Mom is ensuring that the moments she is living in are happy.”
“The facility is beautiful, with a warm and homey atmosphere. Staff members know Mom and all of their residents by name; their staff demonstrates a culture of kindness, patience and care.”
State Inspection History
State Inspections
Source: NY Dept. of Health
Key Findings
31 violations from 15 inspections
Nov 18, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Sep 10, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Aug 28, 2025Complaint
Resident services
Jul 29, 2025Other
Records and reports
Mar 27, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Jan 16, 2025Complaint11Report
Resident services
Consumer and resident protections.
Resident services
Personnel.
Resident services
Admission standards
Medication management.
Disaster and emergency planning
Environmental standards
Admission standards
Resident services.
Apr 8, 2024Complaint
Resident services
Resident services.
Admission and retention standards.
Resident services
Resident services.
Jan 11, 2024ComplaintCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
Amherst Care Group, LLC
for profit
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
19 reviews from families & visitors
Official Website
Visit sunshineretirementliving.com
Medicare data downloads
Original nursing home datasets
NY DOH — View Official Record
Public-record source of inspection history and licensure data shown on this page
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