Bristol Village, INC.
Families consistently rate this highly — reviewers highlight beautiful, well-maintained facility. Schedule a visit to confirm the fit.
based on 21 Google reviews
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What this means for your family
Bristol Village is highly regarded for its beautiful environment and active social calendar, making it a strong contender for independent or assisted living. However, given the serious safety and care concerns raised by some families regarding the memory care unit, we strongly advise you to conduct an unannounced visit and ask specific questions about their security protocols and staff-to-resident ratios during off-peak hours.
Google Reviews
Google Reviews
21 reviews on Google“Bristol Village is frequently praised for its beautiful, well-maintained physical environment and friendly staff, with many families reporting long-term satisfaction. However, critical concerns have been raised regarding the quality of memory care, specifically regarding staff responsiveness, the handling of resident safety, and reports of missing personal belongings.”
Quality Themes
Tap a score for detailsStrengths
- Beautiful, well-maintained facility
- Friendly and professional staff
- Engaging activities and social opportunities
- Strong sense of community
Concerns
- Missing personal items from resident rooms (mentioned by 2 reviewers)
- Inadequate care or understanding of dementia/Alzheimer's progression (mentioned by 2 reviewers)
- Concerns regarding resident safety and supervision (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 25 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given the strong sense of community here, what are some of the most popular activities that help new residents feel at home right away?
- 2How does your team approach the specific needs of residents as their memory care requirements evolve over time?
- 3What protocols do you have in place to ensure personal belongings are tracked and secure within resident rooms?
- 4Could you walk me through how your staff provides supervision and support to ensure resident safety throughout the day and night?
- 5I noticed you actively engage with feedback online; how do you incorporate family input into your daily operations and care planning?
- 6What specific training do your staff members receive to ensure they are well-equipped to support residents who may be experiencing cognitive decline?
Personalized based on this facility's data
Key Review Excerpts
“My mother has been at Bristol Village for over a decade. The facility itself is beautiful and well kept. The staff members are always friendly and caring, and everyone from management knows each resident by name.”
“While I will say the place is beautiful and clean there is nothing else I would say that is good. They do very little with the residents, things come up missing from residents room.”
“My grandfather stayed in the memory care unit... One day, he went missing and no one could find him. My family drove to the facility and we eventually found him facedown in a puddle, at night, during a thunderstorm.”
State Inspection History
State Inspections
Source: NY Dept. of Health
Key Findings
2 violations from 9 inspections
Oct 23, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Aug 25, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Jun 23, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Apr 15, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Jan 24, 2025Complaint
Medication management.
Operating certificates
Jan 24, 2025ComplaintCleanReport
No deficiencies found during this inspection.
May 3, 2024ComplaintCleanReport
No deficiencies found during this inspection.
Nov 8, 2022OtherCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
Bristol Village, INC.
for profit
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
21 reviews from families & visitors
Official Website
Visit bristolhome.org
Medicare data downloads
Original nursing home datasets
NY DOH — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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