Loading EveryPlace content…
Public Google reviewers rate this highly and often mention beautiful, well-maintained grounds and facilities. Schedule a visit to confirm the fit.
based on 83 Google reviews
Email Canterbury Woods to yourself
Get a one-time email with a link to this profile so it is easy to find and share later.
This sends one email and does not add you to a mailing list.
Public Google reviewers rate Canterbury Woods highly. Reviewers highlight: beautiful, well-maintained grounds and facilities, spacious and clean living quarters. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Canterbury Woods is widely praised for its beautiful, resort-like grounds and high-quality independent living amenities. However, families report significant concerns regarding the quality of care in the skilled nursing and rehab units, specifically citing issues with medication management, patient neglect, and poor communication from administration.
Quality Themes
Tap a score for detailsStrengths
Concerns
Rating Trends
Tap a year to see what changed
Distribution · 72 analyzed
This facility rarely responds to reviews.
Personalized based on this facility's data
Key Review Excerpts
“The skilled nursing care is terrible. People move into independent living with the promise of “life care”. The end of life care is deplorable due to patient neglect.”
“Worst place for rehab. They can’t even do basic pain management. They let my mom wait 2 days in severe post surgery pain without any pain meds, saying the meds aren’t here from pharmacy.”
“The building, resident’s rooms, theater and grounds are gorgeous. The dining room is equally as impressive. However it is greatly lacking in simple daily activities that keep residents mentally stimulated.”
Source: NY Dept. of Health
Key Findings
7 violations from 11 inspections
Admission and retention standards
No deficiencies are reported in this inspection record.
No deficiencies are reported in this inspection record.
No deficiencies are reported in this inspection record.
No deficiencies are reported in this inspection record.
No deficiencies are reported in this inspection record.
Personnel.
Resident services
Structural and environmental standards.
Medication management.
Episcopal Church Home & Affiliates Life Care Community, INC.
for profit
Contact this facility directly and verify the details that matter most to your family.
Google Maps
Photos, directions & neighborhood info
Google Reviews
83 reviews from families & visitors
Official Website
Visit williamsville.canterburywoods.org
NY DOH — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Canterbury Woods
< 1 miNursing Home · Williamsville, NY
Elderwood Village at Bassett Park
< 1 miAssisted Living · Williamsville, NY
Elderwood at Williamsville
< 1 miNursing Home · Williamsville, NY
Heathwood Assisted Living at Williamsville
< 1 miAssisted Living · Williamsville, NY
The Amberleigh
1.1 miAssisted Living · Amherst, NY
Juniper Glen Alzheimer's Special Care Center
1.4 miAssisted Living · East Amherst, NY