John J Hainkel Jr Home and Rehabilitation Center
Strong Medicare quality ratings; families often praise modern, renovated facility. Still worth an in-person visit.
based on 16 Google reviews
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What this means for your family
While recent rehab patients have reported a positive experience, the facility has a pattern of negative feedback regarding staffing levels and responsiveness to call bells. When touring, we strongly recommend asking for a specific plan on how the facility manages call bell response times and hygiene care to ensure your loved one's needs are met promptly.
Google Reviews
Google Reviews
16 reviews on Google“Reviews for John J Hainkel Jr Home and Rehabilitation Center are highly polarized, with recent experiences split between praise for the renovated facility and severe criticism regarding care standards. While some residents report a positive rehab experience with friendly staff, others express significant concerns about understaffing, poor response times to call bells, and inadequate hygiene management. Families should be aware that despite a recent $16 million renovation, multiple reviewers report that the physical improvements do not necessarily translate to consistent, high-quality patient care.”
Quality Themes
Tap a score for detailsStrengths
- Modern, renovated facility
- Engaging activities and programs
- Friendly and welcoming staff (per some residents)
Concerns
- Slow response to call bells and phone inquiries (mentioned by 3 reviewers)
- Understaffing and poor hygiene management (mentioned by 2 reviewers)
- Poor quality or cold food (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 16 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given the facility's recent renovations, how have these updates impacted the daily living experience and comfort for residents?
- 2I noticed some feedback regarding communication delays; what is the standard protocol for families to receive timely updates on their loved one's care?
- 3Could you walk me through the current process for responding to call bells to ensure residents feel supported and heard in a timely manner?
- 4With the focus on engaging activities, what are some of the most popular programs currently offered that encourage residents to socialize and stay active?
- 5How does the dining team handle dietary preferences and ensure that meals are served at the appropriate temperature and quality?
- 6What specific steps are taken during daily rounds to maintain high standards of hygiene and cleanliness throughout the resident living areas?
Personalized based on this facility's data
Key Review Excerpts
“I’m here at Audubon for rehab due to an injury. I can’t say anything but great things. I stayed in other facilities for rehab before and this is ‘by far’ the best.”
“Don’t let the $16 million Reno fool you…building is pretty but the care sucks, no one answers the phone or call bells and the corporation behind it is nothing but greedy.”
“A $16 million renovation means nothing if the facility forces residents to soil diapers and is understaffed.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
2
measures
2
measures
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has 9 federal deficiencies across 3 surveys with no complaint-triggered issues, suggesting families haven't filed formal reports. The most recurring problems involve resident assessment and care planning, appearing in all three surveys, along with general quality of care issues like accident prevention and wound care. While all deficiencies have been corrected by the facility, the persistent assessment planning issues indicate potential ongoing challenges with comprehensive resident evaluations.
Apr 3, 2025Routine3
Resident Assessment and Care Planning Deficiencies
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Apr 4, 2024Routine3
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Quality of Life and Care Deficiencies
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Apr 20, 2023Routine3
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Ownership & Operations
Who Operates This Facility
John J Hainkel Jr Home and Rehabilitation Center
nonprofit
Ownership & Management
Owners
Louisiana Children's Medical Center
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
16 reviews from families & visitors
Official Website
Visit hainkelhome.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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