Marrero Healthcare Center
Strong Medicare quality ratings; families often praise clean, well-maintained facility. Still worth an in-person visit.
based on 79 Google reviews
Watch Marrero Healthcare Center
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
While the facility is visually clean and the staff is often described as friendly, there are critical, recurring reports of neglect and poor clinical outcomes, specifically regarding wound care and medication management. We strongly advise families to look beyond the facility's appearance and conduct a thorough, unannounced visit to observe the actual quality of nursing care and responsiveness to resident needs.
Google Reviews
Google Reviews
79 reviews on Google“Marrero Healthcare Center receives high praise for its clean environment and friendly, welcoming staff, with many visitors noting a professional and compassionate atmosphere. However, there are serious, recurring reports regarding inadequate wound care, poor medication management, and neglectful supervision of residents, which contrast sharply with the positive reviews. Families should be aware of these significant discrepancies between the facility's appearance and the quality of clinical care provided.”
Quality Themes
Tap a score for detailsStrengths
- Clean, well-maintained facility
- Friendly and welcoming staff
- Professional administrative communication
- Strong initial impressions for visitors
Concerns
- Inadequate wound care and clinical oversight (mentioned by 2 reviewers)
- Poor medication management and administration (mentioned by 2 reviewers)
- Inattentive or neglectful nursing staff (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 70 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given the facility's focus on maintaining a clean and welcoming environment, how do you ensure that same level of attention is applied to clinical oversight and daily bedside care?
- 2Could you walk me through your current process for medication administration and the safety checks in place to ensure residents receive the correct dosages on time?
- 3I noticed your team is very active in responding to feedback; how do you incorporate family input when addressing concerns about a loved one's medical treatment plan?
- 4With the current staffing levels, how does your nursing team balance routine daily tasks with the need for specialized wound care and close clinical monitoring?
- 5What specific steps are taken to ensure that residents receive attentive, proactive care throughout the night and during shift changes?
- 6What does a typical day look like for a resident here, and how do you encourage social engagement while ensuring their individual health needs are being met?
Personalized based on this facility's data
Key Review Excerpts
“My husband and I better managed my medication and wound care at home than this place did.”
“She came home with barely any physical therapy. The one thing she did come home with was a stage 4 wound. How does this happen?????”
“My father had a head injury within two days of being there and no one assisted him off the floor for 15 minutes after calling the nurses.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
5
measures
2
measures
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows recurring problems with food safety and meal services appearing in three separate surveys, along with persistent issues in care planning and infection control. Families have filed complaints that led to citations for inadequate daily living assistance and pressure ulcer care. While all deficiencies show correction dates, the repeated food safety violations and complaint-triggered issues suggest ongoing quality concerns that warrant careful consideration during your visit.
Mar 24, 2026Routine3
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Administration Deficiencies
Provide timely, quality laboratory services/tests to meet the needs of residents.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Feb 25, 2025Routine4
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Feb 21, 2024Routine9
Quality of Life and Care Deficiencies
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Administration Deficiencies
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Administration Deficiencies
Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Aug 9, 2023Complaint2
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Federal Penalties
Fine
Feb 21, 2024
$46,261
Payment Denial
Feb 21, 2024
41-day denial
Ownership & Operations
Who Operates This Facility
Marrero Healthcare Center
for profit
Chain Affiliation
Nexion Health
52 facilities nationwide
Chain avg rating: 2.3/5 · Rank 40 of 51 (Worst)
Ownership & Management
Owners
Nexion Health of Ohi INC
Owner · Organization
Nexion Health Leasing, INC.
Owner (parent company) · Organization
Nexion Health, INC.
Owner (parent company) · Organization
Bolt, Bretton
Owner (parent company)
Kirley, Francis
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
79 reviews from families & visitors
Official Website
Visit nexion-health.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
Wynhoven Community Care Center
< 1 miNursing Home · Marrero, LA
John J Hainkel Jr Home and Rehabilitation Center
3.0 miNursing Home · New Orleans, LA
Covenant Home
4.5 miNursing Home · New Orleans, LA
Bayside Healthcare Center
4.6 miNursing Home · Gretna, LA
Chateau De Notre Dame Community Care Center
5.1 miNursing Home · New Orleans, LA
St Jude's Health & Wellness Center
5.1 miNursing Home · New Orleans, LA