Jamaica Hospital Medical Center T C U
Strong Medicare quality ratings; families often praise top-tier physical and occupational therapy. Still worth an in-person visit.
based on 113 Google reviews
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What this means for your family
This facility is an excellent choice for short-term rehabilitation, specifically for post-surgical recovery due to their highly-rated PT and OT teams. However, families should closely monitor social work communications and verify that nursing response protocols are being followed during evening and weekend hours.
Google Reviews
Google Reviews
113 reviews on Google“Families considering this facility will find a highly-regarded rehabilitation and nursing program, particularly praising the exceptional physical and occupational therapy teams. While many reviewers highlight a clean and professional environment, there are significant, recurring concerns regarding the conduct of specific social work leadership and occasional instances of inadequate nursing responsiveness during night or weekend shifts.”
Quality Themes
Tap a score for detailsStrengths
- Top-tier physical and occupational therapy
- Consistently clean and well-maintained facility
- Compassionate nursing and aide staff
- Effective post-surgical rehabilitation
Concerns
- Unprofessional conduct by social work leadership (mentioned by 4 reviewers)
- Inconsistent nursing responsiveness/neglect (mentioned by 2 reviewers)
- Food temperature and variety issues
Rating Trends
Tap a year to see what changed
Distribution · 97 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1We've heard great things about your physical and occupational therapy programs; how do you tailor these sessions to help residents recover after surgery?
- 2Since the facility is so well-maintained and clean, could you tell us more about your daily cleaning schedule and how you ensure a comfortable environment?
- 3What steps are being taken to ensure nursing staff can respond quickly to resident needs, especially during the night shifts?
- 4How do you manage communication between the social work team and families to ensure everyone is kept up to date on a resident's progress?
- 5Could you tell us a bit about the dining experience, specifically regarding how you ensure meals are served at the right temperature and offer enough variety?
- 6What is the protocol for handling medical emergencies or sudden changes in a resident's condition after hours?
Personalized based on this facility's data
Key Review Excerpts
“The PT, and OT, is top-tier. Nobody better! Attitude, cleanliness, expertise, activities, nursing, Admissions, Front Desk staff & Social Services are above the rest.”
“I cannot be thankful enough with the care and professionalism the staff treated my father with after his knee replacement. He had 2 surgeries, and both post-op treatments were taken care of at Jamaica Hospital nursing home.”
“The facility is always sterile and clean, and my dad is very comfortable living there. Thank you so much for all that you do!”
Quality Measures
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Jamaica Hospital Medical Center TCU has 3 federal deficiencies across 2 surveys, all related to building safety rather than patient care. The main recurring issue involves emergency exit accessibility, which appeared in both surveys but was corrected after the most recent inspection. Fire safety sprinkler system deficiencies were also identified and subsequently corrected.
Sep 5, 2019Routine1
Egress Deficiencies
Have exits that are accessible at all times.
Jan 19, 2018Routine2
Smoke Deficiencies
Install an approved automatic sprinkler system.
Egress Deficiencies
Have exits that are accessible at all times.
Ownership & Operations
Who Operates This Facility
Jamaica Hospital Medical Center T C U
nonprofit
Ownership & Management
Owners
Undisclosed
Ownership Data Not Available · Organization
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
113 reviews from families & visitors
Official Website
Visit jamaicahospitalnursinghome.org
Medicare data downloads
Original nursing home datasets
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