Atria Kew Gardens
Families consistently rate this highly — reviewers highlight highly supportive and professional sales/transition team. Schedule a visit to confirm the fit.
based on 76 Google reviews
Watch Atria Kew Gardens
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
Atria Kew Gardens is highly regarded for its clean environment and dedicated sales team, making it a strong contender for those seeking a smooth transition. However, families should be aware of the mixed reports regarding memory care and medication management. We strongly recommend asking for a detailed, written breakdown of all potential fees and speaking directly with the nursing director about how they handle behavioral changes in residents.
Google Reviews
Google Reviews
76 reviews on Google“Atria Kew Gardens is widely praised for its welcoming atmosphere, clean facilities, and a highly regarded sales and administrative team that helps families navigate the difficult transition into assisted living. While many families report excellent care and peace of mind, a minority of reviewers have raised serious concerns regarding medication management, high staff turnover, and aggressive billing practices. Prospective families should carefully evaluate the specific needs of their loved ones, particularly those requiring specialized memory care, as experiences in that unit appear to vary significantly.”
Quality Themes
Tap a score for detailsStrengths
- Highly supportive and professional sales/transition team
- Clean, well-maintained, and home-like facility
- Warm and attentive nursing and care staff
- Engaging social activities and events
Concerns
- Inconsistent or poor medication management (mentioned by 2 reviewers)
- Unexpected or opaque billing and fee increases (mentioned by 3 reviewers)
- Inadequate care for residents with behavioral needs in memory care (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 104 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is very active in responding to feedback online; how do you use that resident and family input to continuously improve the daily experience here?
- 2What specific protocols are currently in place to ensure accuracy and consistency in medication management for residents?
- 3Could you walk us through how your billing structure works and how you typically communicate potential fee adjustments to families in advance?
- 4With such a vibrant calendar of events, what are some of the most popular social activities that help new residents build friendships quickly?
- 5How does your nursing team coordinate with outside physicians to ensure that medical needs are addressed promptly and effectively?
- 6For residents who may experience changes in their behavioral needs over time, what kind of specialized support or care adjustments can you offer to ensure they remain comfortable and safe?
Personalized based on this facility's data
Key Review Excerpts
“Memory care may only be appropriate if your loved one is calm and placid. If they have any degree of medium to high needs- this is not the place to go.”
“Jocelyn Wong went way above and beyond in transitioning my family into Atria Kew Gardens and was there every step of the way. She met me at work when I couldn't make it, she made sure everything was in order.”
“Atria Kew Gardens is TERRIBLE. They mismanaged my family members’ medication and nearly killed them. When concerns were brought up about well being- they deflected.”
State Inspection History
State Inspections
Source: NY Dept. of Health
Key Findings
2 violations from 7 inspections
Aug 8, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Mar 6, 2024Complaint
Resident services
Sep 14, 2023ComplaintCleanReport
No deficiencies found during this inspection.
Sep 14, 2023ComplaintCleanReport
No deficiencies found during this inspection.
Dec 13, 2022ComplaintCleanReport
No deficiencies found during this inspection.
Nov 10, 2022Other
Records and reports
Feb 10, 2022ComplaintCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
Atr New York Lh, INC.
for profit
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
76 reviews from families & visitors
Official Website
Visit atriaseniorliving.com
Medicare data downloads
Original nursing home datasets
NY DOH — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
Sanford Home
3.7 miAssisted Living · Flushing, NY
Long Island Care Center INC
4.2 miNursing Home · Flushing, NY
Queens Boulevard Extended Care Facility
4.4 miNursing Home · Woodside, NY
Brooklyn Boulevard Alp
4.8 miAssisted Living · Brooklyn, NY
Elmhurst Care Center INC
4.8 miNursing Home · East Elmhurst, NY
Elm York Home for Adults
4.9 miAssisted Living · East Elmhurst, NY