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Public Google reviewers rate this highly and often mention highly supportive and professional sales/transition team. Schedule a visit to confirm the fit.
based on 80 Google reviews
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Public Google reviewers rate Atria Kew Gardens highly. Reviewers highlight: highly supportive and professional sales/transition team, clean, well-maintained, and home-like facility. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Atria Kew Gardens is widely praised for its welcoming atmosphere, clean facilities, and a highly regarded sales and administrative team that helps families navigate the difficult transition into assisted living. While many families report excellent care and peace of mind, a minority of reviewers have raised serious concerns regarding medication management, high staff turnover, and aggressive billing practices. Prospective families should carefully evaluate the specific needs of their loved ones, particularly those requiring specialized memory care, as experiences in that unit appear to vary significantly.
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Key Review Excerpts
“Memory care may only be appropriate if your loved one is calm and placid. If they have any degree of medium to high needs- this is not the place to go.”
“Jocelyn Wong went way above and beyond in transitioning my family into Atria Kew Gardens and was there every step of the way. She met me at work when I couldn't make it, she made sure everything was in order.”
“Atria Kew Gardens is TERRIBLE. They mismanaged my family members’ medication and nearly killed them. When concerns were brought up about well being- they deflected.”
Source: NY Dept. of Health
Key Findings
2 violations from 6 inspections
No deficiencies are reported in this inspection record.
Resident services
No deficiencies are reported in this inspection record.
No deficiencies are reported in this inspection record.
No deficiencies are reported in this inspection record.
Records and reports
Atr New York Lh, INC.
for profit
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Google Maps
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Google Reviews
80 reviews from families & visitors
Official Website
Visit atriaseniorliving.com
NY DOH — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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