Ivy Park at Claremont
Families consistently rate this highly — reviewers highlight compassionate and dedicated caregiving staff. Schedule a visit to confirm the fit.
based on 37 Google reviews
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What this means for your family
This facility is an excellent choice for families seeking high-quality memory care, as the staff is frequently described as exceptionally loving and communicative. However, you should verify current staffing levels and observe staff interactions during your tour to ensure the professional standards you expect are being maintained.
Google Reviews
Google Reviews
37 reviews on Google“Families considering Ivy Park at Claremont can expect a highly compassionate staff, with many reviewers specifically praising the memory care team for their loving and attentive care. While the facility is frequently described as clean, modern, and home-like, one reviewer reported a disturbing incident involving staff behavior, and another noted a need for more consistent staffing levels.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and dedicated caregiving staff
- High-quality memory care services
- Clean, modern, and hotel-like environment
- Engaging resident activities and programs
Concerns
- Inconsistent staffing levels or need for more workers (mentioned by 2 reviewers)
- Reported incident of unprofessional staff behavior
Rating Trends
Tap a year to see what changed
Distribution · 41 analyzed
How They Respond to Reviews
The owner relies heavily on repetitive, canned templates for positive reviews, often using the exact same paragraph for multiple different users. While they attempt to personalize by using names, the core content of the response rarely changes.
Questions for Your Tour
- 1We've heard wonderful things about the hotel-like atmosphere here; could you show us some of the modern common areas where residents relax?
- 2The caregiving staff seems very dedicated based on what people say—how do you ensure that same level of compassion is maintained during shift changes?
- 3What kind of engaging daily activities or social programs do you have planned to keep residents active and connected?
- 4With the specialized memory care services you offer, how do you tailor daily routines to meet the specific needs of each resident?
- 5In the event of a medical emergency after hours, what is the specific protocol for getting immediate care for a resident?
- 6I noticed you are very active in responding to community feedback; how does the management team use resident and family input to improve the facility?
Personalized based on this facility's data
Key Review Excerpts
“Recently having to make the difficult decision to place my mom into a memory care facility and after months of visiting different places, we selected Ivy Park Claremont. Heather and Christian helped me so much, answering my questions and easing my mind.”
“The care and activities in the memory care is far superior than she was receiving. She is more engaged; mentally and physically.”
“Even after my mother's passing Veronica and her team were a great comfort to me. I will appreciate it forever.”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
May 7, 2026ComplaintClean
COMPLAINT INVESTIGATION REPORT
Apr 30, 2026ComplaintClean
COMPLAINT INVESTIGATION REPORT
Apr 30, 2026ComplaintClean
COMPLAINT INVESTIGATION REPORT
Feb 26, 2026ComplaintClean
This was a Complaint Investigation Report conducted on 02/26/2026. The investigation addressed allegations regarding the lack of hot water and improper staff hygiene practices. Both allegations were ultimately deemed unsubstantiated based on the evidence gathered during the visit.
Aug 28, 2025InspectionClean
The facility underwent an unannounced annual inspection conducted by the Licensing Program Analyst. The report indicates that the LPA observed several areas, including food service, resident rooms, and safety equipment, and noted that all required items were in place. Crucially, the report explicitly states, "No deficiencies were observed during this visit."
Jun 20, 2025OtherClean
The inspection was a Case Management visit to follow up on a previous deficiency. The report notes that a deficiency related to infection control was previously cited and subsequently dismissed after an appeal. However, a new Type A deficiency was cited today because the facility failed to maintain proper infection control practices during an active epidemic outbreak.
Apr 24, 2025ComplaintClean
This report details an unannounced complaint investigation conducted on 04/24/2025 regarding allegations of inadequate food service. The investigation found no evidence to substantiate the complaint, and the report explicitly states that no violations were observed during the visit.
Apr 3, 2025ComplaintClean
This report details an unannounced complaint investigation conducted on 04/03/2025 regarding allegations of pest infestation, inadequate food service, and failure to provide hot water. The investigation found no evidence to substantiate any of the allegations, and no violations were cited.
Ownership & Operations
Who Operates This Facility
Transformer Opco Llc;oakmont Mangement Group LLC
HERNANDEZ, DAISY
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
37 reviews from families & visitors
Official Website
Visit ivyliving.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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