Pilgrim Place in Claremont
Families consistently rate this highly — reviewers highlight inclusive and welcoming community culture. Schedule a visit to confirm the fit.
based on 103 Google reviews
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What this means for your family
This community is an excellent choice for seniors seeking a socially active, inclusive, and intellectually stimulating environment. While the staff and community culture are exceptional, you may want to inquire about the consistency of dining services during your tour.
Google Reviews
Google Reviews
103 reviews on Google“Pilgrim Place is highly regarded as a vibrant, inclusive, and socially active retirement community with a strong emphasis on social justice and community engagement. Families can expect a welcoming environment with many resident-led activities and a close connection to the Claremont Colleges, though one reviewer noted significant concerns regarding food quality and consistency.”
Quality Themes
Tap a score for detailsStrengths
- Inclusive and welcoming community culture
- Active social and educational programming
- Attentive and caring staff
- Prime location near Claremont Village and colleges
Concerns
- Inconsistency in food quality
Rating Trends
Tap a year to see what changed
Distribution · 107 analyzed
How They Respond to Reviews
The owner provides highly personalized responses that reference specific details from the reviewer's text, such as names, length of residency, and community values. They handle negative feedback with empathy, acknowledging specific failures and inviting further dialogue to improve.
Questions for Your Tour
- 1Since the community is so close to Claremont Village and the local colleges, are there many opportunities for residents to engage with the local campus culture or attend nearby events?
- 2We've heard wonderful things about the inclusive and welcoming culture here; how do you help new residents integrate into the social groups during their first few weeks?
- 3With such an active social and educational program, could you walk us through what a typical Tuesday might look like for a resident?
- 4We want to make sure the dining experience is consistent and enjoyable; could you tell us more about how the menus are planned and how you ensure quality at every meal?
- 5How is the medical care coordinated between the different levels of care here, and what is the protocol if a medical emergency occurs after hours?
- 6How does the staff approach personalized care to ensure that each resident's specific daily needs and preferences are being met?
Personalized based on this facility's data
Key Review Excerpts
“Amazing staff at Pilgrim Place—truly caring and responsive. The senior living community is lively and friendly!”
“After a national search of retirement communities, we chose Pilgrim Place for several reasons. It had a demonstrated longtime history of welcoming and including everyone (including LGBTQ) singles and couples.”
“Our mother is presently there, a very well managed medical facility well trained nurses and very conscious of Covid 19 care.”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
Dec 23, 2025InspectionClean
The facility underwent a required annual inspection conducted by the Licensing Program Analyst. The report indicates that the facility is compliant with all applicable regulations, as no deficiencies were observed during the visit.
Dec 4, 2025OtherClean
The facility underwent an unannounced Case Management visit to review the expansion of an Independent Living Unit. The inspection found the facility to be clean, orderly, and in good repair, with all observed safety equipment functioning correctly. No deficiencies were noted during this visit.
Jan 2, 2025OtherClean
The facility underwent a required annual inspection on 01/02/2025. While general areas like infection control and medication storage appeared compliant, deficiencies were noted regarding personnel records. Specifically, documentation for required annual staff training was incomplete for one staff member.
Dec 24, 2024ComplaintClean
This report details an investigation into two allegations: storing spoiled food and failure to repair a facility refrigerator. The investigator found that there was not a preponderance of evidence to prove either allegation, resulting in both being deemed unsubstantiated. No violations were observed during this investigation.
Dec 5, 2024InspectionClean
The facility underwent a required annual inspection. The inspector noted that disinfectant storage was appropriate, and safety measures like CO detectors and smoke alarms were observed. The report concludes that no deficiencies were cited at this time, though a follow-up inspection was scheduled due to time constraints.
Jul 16, 2024ComplaintClean
This report details an investigation into a complaint regarding vermin in the facility kitchen. The allegation was reviewed through interviews with staff and review of pest control logs. Ultimately, the allegation was deemed unsubstantiated due to a lack of evidence.
Jan 29, 2024OtherClean
The facility underwent a Case Management - Annual Continuation inspection. The review found that staffing, resident rights posting, and resident record maintenance were generally satisfactory. However, one deficiency was noted regarding incomplete Dementia training for one staff member, resulting in a technical violation citation.
Jan 23, 2024InspectionClean
The facility underwent a required annual inspection conducted by LPA Kimberly Ramirez. The report notes several positive observations regarding safety protocols, including PPE availability, signage, and screening procedures. Crucially, the report explicitly states, "No deficiencies were issued today."
Ownership & Operations
Who Operates This Facility
Pilgrim Place in Claremont, INC.
RICHARD RODAS
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
103 reviews from families & visitors
Official Website
Visit pilgrimplace.org
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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