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Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 161 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
This facility has areas of concern that warrant careful consideration. Registered Nurse hours are 31% of the EveryPlace reference benchmark; ask how RN coverage is allocated across shifts. The latest standard survey recorded 29 findings, above the PA average of 10.1. We recommend asking the administrator directly: "How are you addressing recent staffing shortfalls?" These are not reasons to panic, but they are reasons to ask tough questions and visit in person.
Independence Rehab and Nursing (also referred to as Cheltenham Nursing & Rehabilitation Center) has seen a significant shift in sentiment following a change in management in late 2024. Recent reviewers frequently praise the facility's cleanliness, improved atmosphere, and attentive staff, while older reviews and some recent critical voices highlight persistent issues with food quality, weekend staffing, and occasional lapses in basic maintenance.
Quality Themes
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Concerns
Rating Trends
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Distribution · 152 analyzed
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Key Review Excerpts
“From the moment my mother was admitted to Independence Rehab and Nursing, we felt cared for like family. The staff went above and beyond not just with her medical needs, but with genuine kindness and encouragement every step of the way.”
“New ownership has been very involved in the care for the facility and making sure the residents are active and cared for, very impressive”
“So my father has been here for a month. He has been treated pretty good but there is a constant problem with the food. It’s almost always burnt or too hard for even a non-senior 2 eat.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 16 measures
11
measures
4
measures
1
measures
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Families have repeatedly filed complaints that led to 34 deficiencies including serious issues with resident protection, accident prevention, and medication safety. Recurring problems span accident hazards, abuse and neglect prevention, appropriate treatment and care, medication management, and infection control. While most issues show correction dates, some recent deficiencies remain without correction plans, and the pattern of complaint-driven violations suggests ongoing care concerns that families should investigate thoroughly during visits.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Environmental Deficiencies
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Federal Penalties
Fine
Dec 19, 2024
$146,063
Fine
Mar 28, 2024
$60,372
Fine
Jan 18, 2024
$131,437
Fine
Oct 23, 2023
$7,796
Fine
Oct 23, 2023
$7,797
Independence Rehab and Nursing
nonprofit
Owners
Undisclosed
Ownership Data Not Available · Organization
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Medicare Care Compare
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Google Reviews
161 reviews from families & visitors
Official Website
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Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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