York Nursing and Rehabilitation Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 228 Google reviews
Watch York Nursing and Rehabilitation Center
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Abuse citation on record
- Low overall rating (1/5 stars)
- Above-median deficiencies (19 vs median 8.0)
- High staff turnover (52%)
Bottom 25% in PA · Critically understaffed (RN) · Worst in BEDROCK CARE chain · $59,351 in fines · Abuse citation
What this means for your family
York Nursing and Rehabilitation Center shows signs of recent improvement in cleanliness and staff engagement, particularly in rehabilitation services. However, due to persistent, serious reports of neglect and communication failures, we strongly advise families to visit unannounced, check the facility's latest state inspection reports, and maintain a high level of daily involvement in their loved one's care.
Google Reviews
Google Reviews
228 reviews on Google“York Nursing and Rehabilitation Center receives highly polarized feedback, with some families praising the facility for its cleanliness, friendly staff, and effective rehabilitation programs, while others report severe neglect and unprofessional behavior. Critical concerns frequently involve poor communication, slow response times to call bells, and inconsistent hygiene standards. Families considering this facility should conduct unannounced visits and closely monitor the care provided to their loved ones.”
Quality Themes
Tap a score for detailsStrengths
- Effective rehabilitation and physical therapy programs
- Friendly and helpful front desk and maintenance staff
- Some units noted for attentive and compassionate nursing care
- Clean and well-maintained environment in recent visits
Concerns
- Neglect and lack of basic patient care (hygiene, feeding, call bells) (mentioned by 12 reviewers)
- Poor communication and difficulty reaching administration (mentioned by 8 reviewers)
- Unprofessional or rude staff interactions (mentioned by 7 reviewers)
- Facility cleanliness and maintenance issues (mentioned by 6 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 212 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1We've heard great things about your physical therapy programs; could you tell us more about how the rehab team works with residents to meet their mobility goals?
- 2How does the nursing team ensure that residents' personal hygiene and daily care needs are met consistently throughout every shift?
- 3What is the best way for our family to stay in regular contact with the administration and nursing staff regarding updates on our loved one?
- 4Can you walk us through the protocols for managing medications and how you ensure accuracy during shift changes?
- 5What are some of the favorite daily activities or social events that help residents stay engaged and connected with one another?
- 6In the event of a medical emergency after hours, what is the specific process for notifying the family and coordinating with doctors?
Personalized based on this facility's data
Key Review Excerpts
“I was reluctant to place my family member here because of the reviews but it really is very clean and when I talked to a few residents they had no complaints about staff or the care they get. MUCH better than what the reviews say!”
“I stopped by to do a notarization. I was completely taken off guard at the 180 degree change in the place. Clean, freshly painted, smelled 100% better, the new administration is great and helpful. Awesome!”
“My dad was a patient there, he was a fall risk and he fell and hit his left eye. He also had a bed sore that was not taken care of because the creme my sister bought for the sore was still in his closet unopened months after when he died.”
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
6
measures
7
measures
4
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for the flu
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents whose walking got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Multiple families have filed complaints triggering 31 deficiencies, indicating serious concerns about resident protection from abuse and neglect, accident prevention, and food safety. The facility has repeatedly struggled with protecting residents from harm, maintaining safe environments, and ensuring proper nutrition and dietary services across multiple surveys. While the facility corrects violations when cited, the pattern of recurring issues in these critical care areas suggests ongoing challenges with consistent quality and safety standards.
Feb 17, 2026Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Dec 19, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Dec 19, 2025Routine13
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Environmental Deficiencies
Keep all essential equipment working safely.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Assessment and Care Planning Deficiencies
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate foot care.
Administration Deficiencies
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Aug 20, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Apr 3, 2025Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Feb 4, 2025Complaint5
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Federal Penalties
Fine
Dec 19, 2025
$28,857
Fine
Apr 3, 2025
$19,136
Fine
Oct 30, 2023
$15,593
Ownership & Operations
Who Operates This Facility
York Nursing and Rehabilitation Center
for profit
Chain Affiliation
Bedrock Care
8 facilities nationwide
Chain avg rating: 2.1/5 · Rank 9 of 10 (Worst)
Ownership & Management
Owners
Undisclosed
Ownership Data Not Available · Organization
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
228 reviews from families & visitors
Official Website
Visit yorkhealthpa.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
Elkins Crest Health & Rehabilitation Center
2.1 miNursing Home · Elkins Park, PA
Salisbury Behavioral Health LLC
3.5 miAssisted Living · Glenside, PA
St Joseph's Manor
4.3 miNursing Home · Meadowbrook, PA
Richardson Group, Senior Citizens Living Quarters
4.3 miAssisted Living · Philadelphia, PA
Chapel Manor
5.1 miNursing Home · Philadelphia, PA
Sunrise Senior Living of Dresher
6.1 miAssisted Living · Dresher, PA