Ignite Medical Resort Okc, LLC
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 369 Google reviews
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What this means for your family
This facility offers excellent physical and occupational therapy, making it a strong candidate for short-term rehab if you are highly involved in your loved one's daily care. However, the recurring reports of neglect and slow response times are critical red flags; if you choose this facility, ensure you have a family member present frequently to advocate for basic needs and medication oversight.
Google Reviews
Google Reviews
369 reviews on Google“Ignite Medical Resort OKC is a polarizing facility where experiences are often split between high-quality rehabilitation services and severe lapses in basic patient care. While many families praise the physical therapy team and the modern, clean appearance of the building, a significant number of reviewers report dangerous neglect, including slow response times to call lights, medication errors, and poor hygiene. Prospective families should be aware that while some staff are described as compassionate and attentive, others are frequently cited for being dismissive or unavailable.”
Quality Themes
Tap a score for detailsStrengths
- Highly effective physical and occupational therapy teams
- Modern, clean, and well-maintained facility
- Friendly and helpful reception/hospitality staff
- Good variety and quality of food
Concerns
- Neglect and slow response times to call lights (mentioned by 12 reviewers)
- Poor communication and difficulty reaching staff/nurses (mentioned by 8 reviewers)
- Medication management errors or delays (mentioned by 6 reviewers)
- Unsanitary conditions and lack of room cleaning (mentioned by 5 reviewers)
- Inadequate staffing levels, particularly at night (mentioned by 4 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 210 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1We've heard wonderful things about the therapy teams and the cleanliness of the facility; could you tell us more about the physical and occupational therapy programs available?
- 2How do you ensure that call lights are answered promptly, especially during the overnight hours when the facility is quieter?
- 3What specific protocols do you have in place to ensure medication is administered accurately and on a strict schedule?
- 4How does the nursing team communicate important health updates or changes in condition to family members to ensure we are always in the loop?
- 5What does a typical day look like for residents in terms of social activities and group engagement?
- 6In the event of a medical emergency after hours, what is the immediate process for coordinating care between the on-site staff and physicians?
Personalized based on this facility's data
Key Review Excerpts
“The PT and OT department are outstanding! The food service is excellent and catered to each patients choices.”
“The day nursing team was good, but the night team never answered the call button never came to help walk to the bathroom. The beds were like jail mats, meds were late every night only one pt session a day.”
“My family is very involved with my grandparents care and although we attempted numerous times, we never saw a doctor the entire time she was there. They immediately put her on heavy pain medications and anti psychotic drugs which caused h”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 3 measures
2
measures
1
measures
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has a concerning pattern of 12 complaint-triggered deficiencies, indicating families have repeatedly reported problems. The main issues involve medication management (including medication errors and pharmaceutical services), quality of care and treatment, and care planning. While the facility has corrected most deficiencies when cited, the recurring nature of problems across multiple areas suggests ongoing challenges with consistent care delivery.
Sep 11, 2025Routine5
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Sep 11, 2025Complaint4
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Mar 13, 2025Complaint3
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Administration Deficiencies
Have an agreement with an approved laboratory to obtain services, if on-site laboratory services aren't provided.
Dec 3, 2024Complaint2
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nov 27, 2024Complaint1
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Oct 8, 2024Complaint1
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Ownership & Operations
Who Operates This Facility
Ignite Medical Resort Okc, LLC
for profit
Chain Affiliation
Ignite Medical Resorts
25 facilities nationwide
Chain avg rating: 2.7/5 · Rank 10 of 22
Ownership & Management
Owners
Ignite Oklahoma Jv, LLC
Owner · Organization
Berger Fam Tr Ua 06252014
Owner (parent company) · Organization
Blue Pearl Financial LLC
Owner (parent company) · Organization
Gold Pearl, LLC
Owner (parent company) · Organization
Ignite Post Acute Solutions LLC
Owner (parent company) · Organization
Prestige Worldwide Oklahoma, LLC
Owner (parent company) · Organization
Stern Family Investment Tr
Owner (parent company) · Organization
Carr, Jared
Owner (parent company)
Castillo-Simon, Revel
Owner (parent company)
Gobst, Ryan
Owner (parent company)
Jablonski, Nicole
Owner (parent company)
Mcfarlane, John
Owner (parent company)
Rolf, Chelsey
Owner (parent company)
Rose, Marc
Owner (parent company)
Shearer, Rachel
Owner (parent company)
Skelton, Meaghan
Owner (parent company)
Thengil, Mathew
Owner (parent company)
White, Jim
Owner (parent company)
Berger, Aviva
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Israel, Yehudis
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
369 reviews from families & visitors
Official Website
Visit ignitemedicalresorts.com
Medicare data downloads
Original nursing home datasets
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