A middle-range Medicare rating. Review each component and visit in person before deciding.
based on 297 Google reviews

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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
No Medicare penalties on record
Bellevue Health & Rehabilitation Center has a middle-range Medicare overall rating. Strengths include effective physical and occupational therapy. Some reviewers note concerns about neglect and lack of responsiveness to patient needs (mentioned by 9 reviewers). Review the health-inspection, staffing, and quality-measure components separately, then visit in person.
Bellevue Health & Rehabilitation Center receives polarized feedback, with many families praising the compassionate staff and effective rehabilitation therapy, while others report serious concerns regarding neglect, hygiene, and medication management. While long-term residents and their families often describe a 'family-like' atmosphere, recent negative reviews highlight inconsistent care quality and communication issues. Prospective families should conduct a thorough tour and ask specific questions about staffing ratios and oversight protocols.
Quality Themes
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Concerns
Rating Trends
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Distribution · 170 analyzed
This facility responds to some reviews.
Personalized based on this facility's data
Key Review Excerpts
“The staff from admissions to discharge have been very helpful and easy to understand. They have navigated us through uncharted waters. The staff has treated our loved one with the utmost respect and dignity.”
“I could not believe the care my mother recieved this time around. They went from what I would have gave a 4.5 ☆ review facility to a facility with a 1☆ review. They have a few nurses/med techs that should be in front of the board of nursing and not caring for those in need.”
“The staff could care less. They let the patient lay in the bed with no attention or care all day. They don’t help feed them if bed ridden. The CNA’s hide at the opposite end of the long hallways to hide out of site.”
RN hours are below the EveryPlace reference benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
4
measures
2
measures
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents needing more daily help over time
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Families have filed complaints triggering 6 deficiencies, including recent concerns about abuse prevention and staff training on dementia care. The facility shows recurring issues with infection control, medication management, and care planning across multiple surveys. While all deficiencies have correction dates, the pattern of complaints and repeated problems in critical areas like infection control suggests families should carefully evaluate this facility's quality and safety practices.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Properly provide smoke detection systems in areas open to corridors.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Gas, Vacuum, and Electrical Systems Deficiencies
Have power receptacles that are properly grounded.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Administration Deficiencies
Develop, implement, and/or maintain an effective training program for all new and existing staff members.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Nursing and Physician Services Deficiencies
Observe each nurse aide's job performance and give regular training.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Provide properly protected cooking facilities.
Services Deficiencies
Have an externally vented heating system.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Bellevue Health & Rehabilitation Center
for profit
Owners
Bellevue Northwest Nursing Center LLC
Owner · Organization
Bellevue Convalescent Hospital, INC.
Owner (parent company) · Organization
Robert a. Thompson 2000 Irrevocable Trust
Owner (parent company) · Organization
Burgess, Diane
Owner (parent company)
Fuechsel, Kelley
Owner (parent company)
Hardeman, Nancy
Owner (parent company)
Stuart, Hollie
Owner (parent company)
Stuart, Matt
Owner (parent company)
Thompson, Norman
Owner (parent company)
Thompson, Stephen
Owner (parent company)
Thompson, Tara
Owner (parent company)
Thompson, Turner
Owner (parent company)
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
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297 reviews from families & visitors
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