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Nursing HomeMedicaid Investigative

Huntington Drive Health and Rehabilitation Center

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

400 W. Huntinton Dr., Arcadia, CA 9100799 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
3.6/5

based on 43 Google reviews

5
4
3
2
1
Huntington Drive Health and Rehabilitation Center Nursing Home in Arcadia, CA — Street View
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1/ 10
low Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Above-median deficiencies (25 vs median 13.0)

Below average in CA · Critically understaffed (RN) · No penalties on record

Source: Medicare data

What this means for your family

This facility offers an exceptional physical therapy team that is highly effective for post-surgical rehabilitation. However, families must be extremely vigilant regarding nursing care, as multiple reviewers have reported serious issues with patient neglect, failure to manage fall risks, and inadequate response to calls for help.

Google Reviews

Google Reviews

43 reviews on Google
Families seeking rehabilitation services will find a highly praised physical therapy team that excels in post-surgery recovery and strength building. However, there are significant, recurring reports of patient neglect, including failure to assist with mobility, inadequate pain management, and serious safety concerns regarding fall risks.

Quality Themes

Tap a score for details
Food4.0Staff4.0Clean5.0ActivitiesN/AMedsN/AMemoryN/AComms2.0ValueN/A

Strengths

  • Exceptional physical therapy and rehab team
  • Compassionate and kind nursing staff
  • Helpful administrative and social services
  • Clean and well-maintained facility

Concerns

  • Patient neglect and lack of mobility assistance (mentioned by 4 reviewers)
  • Inadequate staffing and slow response times (mentioned by 3 reviewers)
  • Poor management of fall risks (mentioned by 2 reviewers)
  • Communication issues and difficulty reaching staff via phone (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'14(1)'19(2)'21(6)'23(6)'25(10)'26(8)

Distribution · 45 analyzed

5
23
4
5
3
2
2
2
1
13

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1I've heard wonderful things about your physical therapy and rehab team; could you tell me more about how they work with residents to regain their mobility?
  • 2How does the nursing staff ensure that residents are assisted promptly when they need help moving around or getting out of bed?
  • 3What specific protocols do you have in place to monitor and prevent falls for residents who are at a higher risk?
  • 4What is the best way for family members to stay in regular contact with the care team and receive updates on our loved one's condition?
  • 5Could you describe the dining experience, including how much variety there is in the daily meal menus?
  • 6In the event of a medical emergency during the night, what is the process for notifying the family and coordinating care?

Personalized based on this facility's data


Key Review Excerpts

The rehab team under Karly's supervision is amazing. Thanks to Jason, Melinda, Cat, and the recent of the team whose names i can't remember, I have recuperated very quickly and feel confident that I will do well at home.

Rehab patient · 2026★★★★

The physical therapists were excellent, and a few of the nurses showed real care and professionalism. I also want to specifically mention Elise on the administrative team—she was consistently kind, helpful, and compassionate. Unfortunately, that is where the positives end.

Long-term resident's family · 2025★★★★★

My grandmother was admitted to this rehab at 9pm after being in the hospital from a fall. When my family got to the rehab, the lady in the front was asleep. She woke up from her nap, annoyingly said “visiting hours are over” and that she didn’t hear about anyone new arriving.

Long-term resident's family · 2025☆☆☆☆
Source: 43 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.34hrs
45%
Registered nurses for medical care
Total Nursing
3.89hrs
95%
All nurses + aides combined
Staff Turnover
33%
Lower is better (< 30% = good)
RN Turnover
13%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

11

measures

Worse Than Avg

2

measures

Mixed Results

4

measures

Long-Stay Residents
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility6.7%
Better than Avg
Here
6.7%
US
14.4%
CA
10.4%
Los angeles
12.5%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility7.8%
Better than Avg
Here
7.8%
US
15.3%
CA
10.5%
Los angeles
9.5%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
CA
98.6%
Los angeles
99.1%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility15.6%
Mixed vs Avgs
Here
15.6%
US
19.4%
CA
10.7%
Los angeles
9.7%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility14.4%
Mixed vs Avgs
Here
14.4%
US
19.5%
CA
13.7%
Los angeles
10.8%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
95.5%
CA
98.2%
Los angeles
97.8%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility99.3%
Better than Avg
Here
99.3%
US
79.8%
CA
93.2%
Los angeles
92.5%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility99.0%
Better than Avg
Here
99.0%
US
81.8%
CA
94.2%
Los angeles
94.5%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.0%
Better than Avg
Here
1.0%
US
1.6%
CA
1.5%
Los angeles
1.5%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

37deficiencies
Well above state avg (15.4)
39 complaint-triggered

This facility shows a concerning pattern of frequent family complaints and recurring deficiencies in medication management, quality of care, and resident rights. With 112 total deficiencies across 37 surveys, 44 were complaint-triggered, indicating families have filed reports about care issues. Problems with medication errors, proper treatment according to doctor's orders, and honoring residents' rights appear repeatedly across multiple years, suggesting systemic issues that persist despite reported corrections.

Apr 9, 2026Complaint
2
0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0691Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.

Mar 25, 2026Complaint
2
0550Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Feb 26, 2026Routine
26
0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0911Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Meet requirements for the installation and maintenance of electrical systems.

0550Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0558Potential for harm · PatternCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0676Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

0689Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0690Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0695Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0726Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

0803Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

0806Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0921Potential for harm · PatternCorrected

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0511Potential for harm · PatternCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0552Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Ensure that residents are fully informed and understand their health status, care and treatments.

0645Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0698Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0757Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

0814Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Dispose of garbage and refuse properly.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0883Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

0887Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

0761Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Jan 20, 2026Complaint
1
0921Potential for harm · IsolatedCorrected

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Jan 7, 2026Complaint
2
0550Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0688Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Nov 19, 2025Complaint
1
0695Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Huntington Drive Health and Rehabilitation Center

Organization Type

for profit

Chain Affiliation

Chain Name

Cambridge Healthcare Services

Chain Size

32 facilities nationwide

Chain avg rating: 2.6/5 · Rank 11 of 31

Ownership & Management

Owners

Hassell, Lance

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Ag Facilities Operations, LLC

Owner · Organization

100%

Ira E Smedra Living Trust

Owner (parent company) · Organization

48%

Win Win Enterprises, LLC

Owner (parent company) · Organization

48%

Key personnel

Wintner, JacobManager400 W. Huntington LLCAdp of the SnfCambridge Healthcare Services LLCAdp of the SnfWin Win Enterprises, LLCAdp of the SnfButenko, JulieAdp of the Snf
Source: Medicare provider data

Contact

Get in Touch

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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