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Assisted Living

Hunter Village

Limited public data on Hunter Village. Call, tour, and ask to meet current residents' families — your own impression matters most.

111 South Church Street, Huntersville, NC 2807068 bedsLicensed & Active
Source: NC DHSR — view official record
Google rating
3.5/5

based on 8 Google reviews

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What this means for your family

Recent reviews suggest a much more positive environment with kind and helpful staff. However, because historical reviews mention significant issues with odors and staff neglect, you should conduct an unannounced visit to personally verify the facility's cleanliness and staff attentiveness.

Google Reviews

Google Reviews

8 reviews on Google
Reviewers are deeply divided, with some families praising the kindness of the owners and staff for long-term care, while others report severe issues with cleanliness and staff engagement. While recent reviews highlight a dedicated team, older reviews contain serious allegations regarding odors and neglect.

Quality Themes

Tap a score for details
FoodN/AStaff5.0Clean1.0ActivitiesN/AMedsN/AMemoryN/ACommsN/AValueN/A

Strengths

  • Kind and helpful ownership
  • Experienced and firm staff
  • Successful pandemic management

Concerns

  • Unpleasant odors of urine in the facility (mentioned by 2 reviewers)
  • Staff lack of engagement with residents (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2345.02015(1)5.02016(1)1.02018(1)1.02019(2)5.02020(1)5.02021(1)5.02024(1)

Distribution · 8 analyzed

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How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1It’s wonderful to hear that the ownership is so hands-on and helpful; how involved are the owners in the day-to-day care of the residents?
  • 2What specific cleaning and sanitation protocols are in place to ensure the common areas and resident rooms stay fresh and odor-free?
  • 3How does the staff ensure they are actively engaging and socializing with residents throughout the day, rather than just managing tasks?
  • 4Could you walk us through what a typical daily schedule looks like, including any group activities or outings for the residents?
  • 5In the event of a medical emergency or a sudden change in health, what is the specific protocol for contacting doctors and providing immediate care?
  • 6We were impressed to learn about how well the facility managed the challenges of the pandemic; what are your current protocols for managing health risks and resident safety?

Personalized based on this facility's data


Key Review Excerpts

The owners and staff have been extremely helpful and kind.

Long-term resident's family · 2024★★★★★

The facility staff, residents, management have had 0 covid cases during this pandemic.

Family member · 2021★★★★★

The staff is kind, firm and experienced. A relative of mine lives at Hunter Village, and he has been very happy so far.

Relative of resident · 2015★★★★★
Source: 8 Google reviews

State Inspection History

State Inspections

Source: NC Division of Health Service Regulation

9total
10deficiencies
Oct 30, 2024Follow-up
Tuberculosis Test, Medical Exam & ImmunizationD 235

The facility failed to ensure that one of five sampled residents had an updated FL2 medical examination completed annually. Specifically, Resident #3's medical examination was not updated on time, as the most recent exam was not completed until 10/29/24 despite an admission date of 10/01/20.

Oct 30, 2024Follow-up
Tuberculosis Test, Medical Exam & ImmunizationsD238

The facility failed to ensure that Resident #3 had an FL2 medical examination updated annually. Records showed the most recent examination was completed on 08/01/23, which was not within the required timeframe for the resident's admission period.

Medication AdministrationD358

The facility failed to ensure medications were administered according to the physician's orders for Resident #5. Specifically, there were five instances where insulin (fiasp) was administered despite blood sugar levels being below the required threshold of 130 mg/dL.

Jul 28, 2023Follow-up
Medication AdministrationD358

The facility failed to discontinue a medication as ordered for one resident. Specifically, the resident's baclofen order was discontinued by the physician on 07/24/23, but the medication was still administered by staff on 07/26/23 because the change was not updated in the electronic medication administration record (eMAR).

Jul 26, 2023Follow-up
Medication AdministrationD 358

The facility failed to discontinue a medication as ordered for a resident. Specifically, a physician's order to discontinue baclofen was not reflected in the electronic medication administration record (eMAR), resulting in the medication being administered after the discontinuation order was issued.

Feb 2, 2022Follow-up
Activities ProgramD 315

The facility failed to ensure residents were offered activities designed to promote active involvement with each other and the community. Review of the activity calendar showed a lack of scheduled activities, and observations revealed no staff members conducting organized activities. Additionally, resident interviews indicated feelings of being trapped and boredom due to a lack of interesting activities.

Feb 2, 2022Follow-up
Activities ProgramD315

The facility failed to ensure residents were offered activities designed to promote active involvement with each other and the community. Observations and record reviews revealed that the February 2022 activity calendar lacked specific activities, and staff were not observed conducting organized activities. Additionally, residents expressed boredom and a lack of interest in the limited programming provided.

Nov 20, 2018Other
Medication AdministrationD 358

The facility failed to administer medication as ordered for one resident. Specifically, the resident's prescribed dose of Aspirin 81mg was not being administered correctly according to the hospital discharge summary and physician orders, resulting in a discrepancy in the medication count.

Sep 24, 2015Other
Physical Environment - Housekeeping storage requirementsC-tag not explicitly provided

The facility failed to ensure cleaning supplies were monitored by staff while in use, which resulted in a resident ingesting an unspecified amount of a cleaning agent. Additionally, the lockable compartment of the housekeeping cleaning cart was observed to be unlocked.

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References & Resources

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