Lakeside Health & Rehab Center
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 141 Google reviews
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What this means for your family
Lakeside Health & Rehab has a highly regarded social work and therapy team that can be a major asset for discharge planning. However, the facility has a pattern of serious complaints regarding basic hygiene and responsiveness to call buttons. We strongly recommend visiting during off-hours or weekends to observe staffing levels and response times before making a decision.
Google Reviews
Google Reviews
141 reviews on Google“Lakeside Health & Rehab Center receives polarized feedback, with many families praising the dedicated social work team and effective physical therapy, while others report serious concerns regarding neglect and understaffing. While many reviewers highlight a clean, welcoming environment and successful rehabilitation outcomes, a recurring pattern of complaints involves slow response times to call buttons and inadequate hygiene care for residents.”
Quality Themes
Tap a score for detailsStrengths
- Highly praised social work team
- Effective physical and occupational therapy
- Clean and well-maintained facility
- Attentive and compassionate individual staff members
Concerns
- Neglect and poor hygiene (e.g., residents left in soiled diapers) (mentioned by 6 reviewers)
- Slow or non-existent response to call buttons (mentioned by 4 reviewers)
- Poor communication from nursing and administrative staff (mentioned by 4 reviewers)
- Poor quality or cold meals (mentioned by 4 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 142 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your social work team receives great feedback; how do they help families stay informed and involved in their loved one's care plan?
- 2Given the importance of timely assistance, what is your current process for monitoring and responding to call buttons, especially during shift changes?
- 3We understand that maintaining high standards of hygiene is critical; could you walk us through your daily routine for ensuring resident comfort and personal care?
- 4I see that you are very active in responding to online feedback; how do you use that family input to make tangible improvements to the dining experience and meal quality?
- 5Since physical and occupational therapy are noted as strengths here, how do your therapists coordinate with nursing staff to ensure a resident's progress is maintained throughout the day?
- 6What protocols do you have in place for medical emergencies, and how quickly can a family expect to be notified if there is a change in a resident's health status?
Personalized based on this facility's data
Key Review Excerpts
“The nursing staff, especially Krista, Bobbi and Melisa, went out of their way to make sure that my mother felt comfortable and that her needs were being met. The therapy staff, especially Eli, worked tirelessly with her to help her recover and regain her mobility and independence.”
“My mother was 94 years old when she fell and broke her hip and shoulder... I was concerned from the first night due to the fact that she was put in a semi private room that had just enough space for two beds. My intention was to stay with Mom but I was informed that was not allowed.”
“I am very unhappy in reference of care for a friend. His bed is broken from day 1. He is not taking out of bed early to go in the morning. Very short of staff.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
6
measures
2
measures
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Residents vaccinated for the flu
Residents who lost too much weight
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families filed 9 complaints triggering inspections at this facility, with recurring issues in medication management, resident rights, and fire safety systems. The facility has faced repeated problems with resident assessments and medication labeling across multiple surveys. While most deficiencies show correction dates, the pattern of complaint-triggered surveys suggests ongoing care concerns that families should investigate during visits.
Dec 11, 2025Routine3
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Dec 11, 2025Complaint1
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Sep 27, 2024Complaint1
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Sep 27, 2024Routine8
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Aug 8, 2023Complaint1
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
May 25, 2023Complaint6
Quality of Life and Care Deficiencies
Provide or obtain dental services for each resident.
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Environmental Deficiencies
Provide bedrooms that don't allow residents to see each other when privacy is needed.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Federal Penalties
Fine
May 25, 2023
$3,728
Fine
May 25, 2023
$7,901
Ownership & Operations
Who Operates This Facility
Lakeside Health & Rehab Center
government
Chain Affiliation
Saber Healthcare Group
126 facilities nationwide
Chain avg rating: 3.0/5 · Rank 74 of 125
Ownership & Management
Owners
Weisberg, William
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
141 reviews from families & visitors
Official Website
Visit saberhealth.com
Medicare data downloads
Original nursing home datasets
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