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Assisted Living

Ranson Ridge Assisted Living & Memory Care

Families consistently rate this highly — reviewers highlight compassionate and caring nursing staff. Schedule a visit to confirm the fit.

13910 Hunton Lane, Huntersville, NC 28078100 bedsLicensed & Active
Source: NC DHSR — view official record
Google rating
4.6/5

based on 35 Google reviews

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What this means for your family

Ranson Ridge has a long-standing reputation for exceptional, compassionate care and a beautiful environment. However, because recent feedback suggests that a change in ownership may have impacted staff expertise, families should prioritize interviewing current caregivers and asking about recent staffing changes during their tour.

Google Reviews

Google Reviews

35 reviews on Google
Ranson Ridge is highly regarded for its compassionate, family-like care and its ability to provide a safe, clean environment, particularly noted for its excellence during the pandemic. While historical reviews overwhelmingly praise the long-term staff and quality of life, a recent review suggests that a change in ownership may have led to a decline in staff qualifications and management experience.

Quality Themes

Tap a score for details
Food9.0Staff9.0Clean10.0Activities8.0MedsN/AMemory9.0Comms9.0ValueN/A

Strengths

  • Compassionate and caring nursing staff
  • Clean and beautifully maintained facility
  • High-quality, nutritious dining options
  • Strong sense of community and resident engagement
  • Effective memory care transitions

Concerns

  • Decline in staff qualifications following ownership change
  • Instances of resident loneliness or poor treatment

Rating Trends

Tap a year to see what changed

2344.0'19(4)5.05.0'21(3)5.05.0'23(1)5.03.0'25(2)4.0'26(1)

Distribution · 30 analyzed

5
27
4
1
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How They Respond to Reviews

20%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1We've heard wonderful things about the dining experience here; could you tell us more about how the menus are planned and how much variety there is for daily meals?
  • 2The facility looks beautifully maintained; what is your routine for ensuring the common areas and resident rooms stay clean and comfortable?
  • 3How do you foster a sense of community and ensure that residents stay socially engaged and connected with one another?
  • 4With the specialized memory care wing, how do you support residents through the transition from assisted living to more intensive care?
  • 5What is the protocol for handling medical emergencies or urgent care needs during the overnight hours?
  • 6We are looking for a very high standard of care; how do you approach ongoing training and professional development for your nursing and caregiving teams?

Personalized based on this facility's data


Key Review Excerpts

They have scooped my mom up with love and compassion, they’ve supported both her and me through this process, and most importantly, they see and love her exactly as she is.

New resident's family · 2024★★★★★

The day to day care of my father was just wonderful and Ranson Ridge always worked with us if we had requests along the way to make his stay more comfort

Long-term resident's family · 2022★★★★★

The staff jumped into action without hesitation~ it truly showed how knowledgeable they were and how much they care. They literally saved my moms life.

Prospective resident's family · 2019★★★★★
Source: 35 Google reviews

State Inspection History

State Inspections

Source: NC Division of Health Service Regulation

11total
12deficiencies
Apr 9, 2025Follow-up
Medication AdministrationD358

The facility failed to administer medications as ordered for a resident in the Special Care Unit. Specifically, a medication aide administered 25mg of quetiapine instead of the prescribed 50mg dose. This error occurred because the aide failed to verify the dosage against the eMAR and only checked the number of tablets.

Apr 9, 2025Follow-up
Medication AdministrationD 358

The facility failed to administer medications as ordered for a resident in the Special Care Unit. Specifically, a medication aide administered 25mg of quetiapine instead of the prescribed 50mg dose. This error resulted in a medication error rate of 3.4% during the observed medication pass.

Oct 26, 2023Complaint
Resident’s Rights10A NCAC 13F .0909

The facility failed to protect a resident from abuse and fear of physical harm by allowing a Personal Care Aide to continue working after being informed that the aide was accused of hitting the resident with a cell phone. This failure violated the resident's right to be free from mental and physical abuse.

Oct 26, 2023Complaint
Resident's Rights10A NCAC 13F .0909

The facility failed to protect a resident from further abuse and fear of physical harm by allowing a Personal Care Aide to continue working after learning the aide was accused of hitting the resident in the face with a cell phone. This failure violated the resident's right to be free from abuse and maintained an environment of potential harm.

Oct 13, 2022Follow-up
Medication AdministrationD358

The facility failed to administer medications and follow physician orders for three residents. Specifically, a Medication Aide failed to administer amlodipine besylate to Resident #5 despite appropriate vital signs, and failed to ensure the administration of Lotrisone cream for Resident #6. Additionally, expired medication was found in a resident's bathroom.

Oct 13, 2022Follow-up
Medication AdministrationD 358

The facility failed to administer medications and follow physician orders for three residents. Specifically, a medication aide failed to administer amlodipine besylate to Resident #5 despite appropriate blood pressure readings, and failed to administer or verify the self-administration of Lotrisone cream for Resident #6.

Mar 6, 2019Other
Medication LabelsD 354

The facility failed to ensure medication was correctly labeled following a change in physician orders for one resident. Specifically, a bubble pack for Senna Plus still displayed the old dosage instructions despite a new order to discontinue the evening dose. There was no change of direction sticker applied to the medication container to alert staff to the updated instructions.

Feb 2, 2018Other
Medication OrdersD 344

The facility failed to ensure contact with the prescribing physician to clarify medication orders for one resident. Specifically, there were discrepancies between physician orders and the resident's medication list regarding dosages for omeprazole and Zyrtec, as well as missing orders for tramadol, ferrous sulfate, and ranitidine.

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References & Resources

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