Public Google reviewers rate this highly and often mention compassionate and caring nursing staff. Schedule a visit to confirm the fit.
based on 35 Google reviews
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Public Google reviewers rate Ranson Ridge Assisted Living & Memory Care highly. Reviewers highlight: compassionate and caring nursing staff, clean and beautifully maintained facility. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Ranson Ridge is highly regarded for its compassionate, family-like care and its ability to provide a safe, clean environment, particularly noted for its excellence during the pandemic. While historical reviews overwhelmingly praise the long-term staff and quality of life, a recent review suggests that a change in ownership may have led to a decline in staff qualifications and management experience.
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Key Review Excerpts
“They have scooped my mom up with love and compassion, they’ve supported both her and me through this process, and most importantly, they see and love her exactly as she is.”
“The day to day care of my father was just wonderful and Ranson Ridge always worked with us if we had requests along the way to make his stay more comfort”
“The staff jumped into action without hesitation~ it truly showed how knowledgeable they were and how much they care. They literally saved my moms life.”
Source: NC Division of Health Service Regulation
The facility failed to administer medications as ordered for a resident in the Special Care Unit. Specifically, a medication aide administered 25mg of quetiapine instead of the prescribed 50mg dose. This error resulted in a medication error rate of 3.4% during the observed medication pass.
The facility failed to administer medications as ordered for a resident in the Special Care Unit. Specifically, a medication aide administered 25mg of quetiapine instead of the prescribed 50mg dose. This error occurred because the aide failed to verify the dosage against the eMAR and only checked the number of tablets.
The facility failed to protect a resident from further abuse and fear of physical harm by allowing a Personal Care Aide to continue working after learning the aide was accused of hitting the resident in the face with a cell phone. This failure violated the resident's right to be free from abuse and maintained an environment of potential harm.
The facility failed to protect a resident from abuse and fear of physical harm by allowing a Personal Care Aide to continue working after being informed that the aide was accused of hitting the resident with a cell phone. This failure violated the resident's right to be free from mental and physical abuse.
The facility failed to administer medications and follow physician orders for three residents. Specifically, a medication aide failed to administer amlodipine besylate to Resident #5 despite appropriate blood pressure readings, and failed to administer or verify the self-administration of Lotrisone cream for Resident #6.
The facility failed to administer medications and follow physician orders for three residents. Specifically, a Medication Aide failed to administer amlodipine besylate to Resident #5 despite appropriate vital signs, and failed to ensure the administration of Lotrisone cream for Resident #6. Additionally, expired medication was found in a resident's bathroom.
The facility failed to ensure medication was correctly labeled following a change in physician orders for one resident. Specifically, a bubble pack for Senna Plus still displayed the old dosage instructions despite a new order to discontinue the evening dose. There was no change of direction sticker applied to the medication container to alert staff to the updated instructions.
The facility failed to ensure contact with the prescribing physician for clarification of medication orders for one resident. Specifically, orders for several medications, including tramadol and omeprazole, were not properly verified or clarified with the practitioner.
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NC DHSR — View Official Record
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