See every facility — official ratings, family reviews, no referral fees.
Nursing HomeMedicaid Top Rated

Huntersville Health & Rehabilitation Center

Strong Medicare quality ratings; families often praise warm and professional nursing staff. Still worth an in-person visit.

13835 Boren Street, Huntersville, NC 2807890 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
4.5/5

based on 781 Google reviews

Huntersville Health & Rehabilitation Center Nursing Home in Huntersville, NC — Street View
Street View

Watch Huntersville Health & Rehabilitation Center

Get an email when new inspections, ratings, or penalties are published for this facility.

We’ll only email you about this — no spam, unsubscribe anytime.

What this means for your family

Choosing Huntersville Health & Rehabilitation Center means your loved one is in a facility that ranks well on Medicare quality measures. Families frequently praise: warm and professional nursing staff and clean and pleasant-smelling facility. While no facility is perfect, the clinical data here is encouraging.

Google Reviews

Google Reviews

781 reviews on Google
Families generally report a warm, homelike environment with a highly praised nursing and therapy staff that provides attentive, personalized care. While many reviewers highlight the cleanliness and welcoming atmosphere, some families have experienced significant issues with communication regarding medication and delays in receiving care.

Quality Themes

Food3.0Staff9.0Clean9.0ActivitiesN/AMeds4.0MemoryN/AComms5.0ValueN/A

Strengths

  • Warm and professional nursing staff
  • Clean and pleasant-smelling facility
  • Effective and supportive physical therapy
  • Welcoming and friendly front desk reception

Concerns

  • Delays in medication administration and care response (mentioned by 2 reviewers)
  • Inconsistent communication from nursing staff during admission (mentioned by 2 reviewers)
  • Small meal portions

Rating Trends

2344.42024(16)4.32025(136)4.62026(63)

Distribution · 215 analyzed

5
168
4
18
3
6
2
0
1
23
19 reviews posted between Aug 6, 2025Aug 16, 2025 · average 3.8

How They Respond to Reviews

100%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed your team is very active in responding to online feedback; how do you use that family input to improve daily operations?
  • 2Since some families have mentioned occasional delays in care response, what is your current process for ensuring residents receive timely assistance when they press their call lights?
  • 3With the facility maintaining a 3-star staffing rating, how do you ensure that nursing staff have enough time to manage medications accurately and consistently for each resident?
  • 4We understand that dining is a big part of daily life; how do you handle feedback regarding meal portions to ensure residents are getting the nutrition they need?
  • 5Given the recent health inspection reports, what specific steps is the facility taking to improve and maintain higher standards of care?
  • 6What does a typical day look like for residents in terms of social activities, and how do you encourage participation for those who might be hesitant to join in?

Personalized based on this facility's data


Key Review Excerpts

Everyone…and I mean EVERYONE took care of my Dad as if he was their Dad!!! He and we had an amazing experience during his rehabilitation. Megan was exceptional and very informative!

Rehabilitation patient's family · Feb 2026★★★★★

The introduction meeting we had with our sister and the staff was very constructive as it outlined their plan of action in a comprehensive fashion.

New admission family · Jan 2026★★★★★

First day on his feet after surgeon approved Bill to stand! Therapy staff is awesome ❣️

Post-surgery rehabilitation · Apr 2026★★★★★
Source: 781 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.73hrs
98%
Registered nurses for medical care
Total Nursing
3.92hrs
96%
All nurses + aides combined
Staff Turnover
54%
Lower is better (< 30% = good)
RN Turnover
53%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

9

measures

Worse Than Avg

6

measures

Mixed Results

2

measures

Long-Stay Residents
🚶

Residents whose walking got worse

↓ Lower is better
This Facility29.2%
Worse than Avg
Here
29.2%
US
15.3%
NC
20.2%
Mecklenburg
17.4%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility31.5%
Worse than Avg
Here
31.5%
US
19.4%
NC
21.0%
Mecklenburg
22.1%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility23.6%
Worse than Avg
Here
23.6%
US
14.4%
NC
16.4%
Mecklenburg
13.6%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility6.2%
Better than Avg
Here
6.2%
US
15.4%
NC
14.1%
Mecklenburg
11.5%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility96.3%
Better than Avg
Here
96.3%
US
93.4%
NC
91.7%
Mecklenburg
87.1%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility14.3%
Better than Avg
Here
14.3%
US
19.5%
NC
21.5%
Mecklenburg
16.1%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility91.2%
Better than Avg
Here
91.2%
US
81.8%
NC
80.1%
Mecklenburg
75.8%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility82.3%
Better than Avg
Here
82.3%
US
79.7%
NC
78.1%
Mecklenburg
74.9%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.0%
Better than Avg
Here
1.0%
US
1.6%
NC
1.5%
Mecklenburg
1.2%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

4deficiencies
Near state avg (5.6)
4 complaint-triggered

Families have filed complaints leading to 4 deficiencies, with recurring issues in infection control, medical records management, and food service safety appearing across multiple surveys from 2022 to 2024. The facility shows persistent problems with resident assessment and care planning, while most building and safety violations appear to be addressed with correction plans, though some core care issues continue to resurface.

May 7, 2025Complaint
1
0627Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.

May 7, 2025Routine
5
0644Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

0698Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0161Potential for harm · IsolatedCorrected

Construction Deficiencies

Use approved construction type or materials.

0344Potential for harm · IsolatedCorrected

Smoke Deficiencies

Have an alternate power supply for its alarm system.

Oct 2, 2024Complaint
1
0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Jan 25, 2024Routine
6
0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0867Potential for harm · PatternCorrected

Administration Deficiencies

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

0806Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

0223Potential for harm · IsolatedCorrected

Egress Deficiencies

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

0923Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0842Minimal · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Apr 10, 2023Complaint
2
0689Actual harm · IsolatedResolved (past non-compliance)

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0842Minimal · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Jun 9, 2022Routine
16
0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0511Potential for harm · WidespreadCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0521Potential for harm · WidespreadCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

0607Potential for harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

0700Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

0726Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0867Potential for harm · PatternCorrected

Administration Deficiencies

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0804Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

0100Potential for harm · IsolatedCorrected

Construction Deficiencies

Meet other general requirements.

0324Potential for harm · IsolatedCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0918Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0636Minimal · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

0655Minimal · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Ownership & Operations

Who Operates This Facility

Owner / Operator

Huntersville Health & Rehabilitation Center

Organization Type

for profit

Chain Affiliation

Chain Name

Lifeworks Rehab

Chain Size

66 facilities nationwide

Chain avg rating: 2.1/5 · Rank 15 of 57

Ownership & Management

Owners

Huntersville Holdings I LLC

Owner · Organization

100%

Charles 1994 Family Grantor Trust

Owner (parent company) · Organization

Ck 2008 Family Trust

Owner (parent company) · Organization

Drm South LLC

Owner (parent company) · Organization

Edward 1998 Family Grantor Trust

Owner (parent company) · Organization

Lauren 2020 Family Grantor Trust

Owner (parent company) · Organization

Lauren 2020 LLC

Owner (parent company) · Organization

Leps 2003 Family Trust

Owner (parent company) · Organization

Norman 5571 & Family LLC

Owner (parent company) · Organization

Norman 5571 Family Grantor Trust

Owner (parent company) · Organization

Norman 5571 LLC

Owner (parent company) · Organization

Rl 2008 Family Trust

Owner (parent company) · Organization

Robin 2008 Family Grantor Trust

Owner (parent company) · Organization

Robin 2008 LLC

Owner (parent company) · Organization

Saul 2012 Family Grantor Trust

Owner (parent company) · Organization

Springrock South LLC

Owner (parent company) · Organization

Summer South LLC

Owner (parent company) · Organization

Key personnel

Gardin, WilliamW-2 Managing EmployeeRsbrm South Manager LLCManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Nearby Alternatives

Call