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Assisted Living

Homeplace of Burlington

Families consistently rate this highly — reviewers highlight compassionate and professional nursing and care staff. Schedule a visit to confirm the fit.

118 Alamance Road, Burlington, NC 2721567 bedsLicensed & Active
Source: NC DHSR — view official record
Google rating
4.5/5

based on 32 Google reviews

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What this means for your family

This facility is an excellent choice if you prioritize a warm, family-oriented environment and high-quality dining. However, if your loved one has specific needs for consistent supply availability, you should verify their current inventory management and staffing levels during your tour.

Google Reviews

Google Reviews

32 reviews on Google
Families considering Homeplace of Burlington can expect a highly compassionate and professional staff that is frequently praised for treating residents like family. While most reviews highlight a warm, welcoming atmosphere and excellent care, one reviewer raised serious concerns regarding staffing levels and supply availability.

Quality Themes

Tap a score for details
Food9.0Staff9.0Clean10.0Activities9.0MedsN/AMemory9.0Comms8.0ValueN/A

Strengths

  • Compassionate and professional nursing and care staff
  • Warm, welcoming, and family-like community atmosphere
  • Engaging resident activities including bingo and special events
  • Spacious and clean resident rooms

Concerns

  • Staffing levels and employee turnover
  • Inconsistent supply of essential hygiene items (e.g., pull-ups)
  • Billing discrepancies regarding move-in dates

Rating Trends

Tap a year to see what changed

234'17(1)'19(1)'21(4)'23(1)'25(3)

Distribution · 30 analyzed

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How They Respond to Reviews

43%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1We love hearing about the warm, family-like atmosphere here; how do you foster that sense of community among the 67 residents?
  • 2Could you tell us more about the types of engaging activities, like bingo or special events, that residents participate in throughout the week?
  • 3How do you ensure that essential daily supplies, like hygiene items, are always well-stocked and readily available for every resident?
  • 4What is your process for managing medical care and responding to emergencies during the overnight hours?
  • 5We noticed you are very active in responding to community feedback; how does the management team use resident or family input to improve the facility?
  • 6The resident rooms look very spacious and clean; how often are they serviced to ensure they stay comfortable for our loved one?

Personalized based on this facility's data


Key Review Excerpts

The administration, nurses, assistants, receptionist and medtechs are by far the most patient friendly, professional and caring staff we have ever encountered.

Resident's family · 2025★★★★★

My wife constantly runs out of pull-ups which they are supposed to supply. They are understaffed and the employees are under paid. The employee turn over rate is incredible high.

Resident's spouse · 2020☆☆☆☆

She is provided assistance with medications and some mobility. The staff are always pleasant and lovely to work with. It’s like a cruise ship with daily activities, exercise, crafts, birthday parties and, even field trips!!

Resident's daughter · 2018★★★★★
Source: 32 Google reviews

State Inspection History

State Inspections

Source: NC Division of Health Service Regulation

11total
11deficiencies
Sep 10, 2025Other
Tuberculosis Test, Medical Exam & ImmunizationsD 234

The facility failed to ensure that 3 of 5 sampled residents had completed the required two-step tuberculosis (TB) testing upon admission. Specifically, records for Resident #3 and Resident #4 showed evidence of only a single TB skin test without documentation of the necessary second step.

Nov 8, 2024Follow-up
Medication Administration10A NCAC 13F .1004(j)

The facility failed to ensure electronic medication administration records (eMAR) were accurate for a resident regarding finger stick blood sugar (FSBS) documentation. Specifically, the eMAR lacked sufficient space to enter blood sugar results and failed to document 14 out of 21 scheduled FSBS checks. Additionally, there was no documentation of required interventions or physician notifications when blood sugar levels were outside of ordered parameters.

Nov 8, 2023Follow-up
Medication AdministrationD 367

The facility failed to ensure electronic medication administration records (eMAR) were accurate for a resident. Specifically, the facility failed to properly document the value of a resident's finger stick blood sugar (FSBS) in the medication record.

Aug 2, 2023Follow-up
Medication Administration CompetencyD 156

The facility failed to ensure that two of five sampled staff members had completed the required medication clinical skills checklist and passed the state written examination. Additionally, the facility failed to provide documentation that these staff members had completed the required medication aide training course or had verified previous employment as a medication aide.

Aug 2, 2023Follow-up
Medication Administration CompetencyD 156

The facility failed to ensure proper medication administration competency standards were met. This includes requirements for written examinations, clinical skills evaluations by a registered nurse or pharmacist, and proper documentation of the competency validation process.

Apr 24, 2023Follow-up
Health Care OrdersD 276

The facility failed to ensure the implementation of physician orders for one resident related to daily blood pressure checks. Specifically, there was significant missing documentation for blood pressure readings on the medication administration record (MAR) for both February and March 2023.

Sep 9, 2021Follow-up
Training On Cardio-Pulmonary ResuscitationD 167

The facility failed to ensure at least one staff person on the premises at all times had completed an accredited CPR and choking management course within the last 24 months. A review of schedules showed 20 out of 21 shifts between 09/02/21 and 09/08/21 were not covered by CPR certified staff. Specifically, three sampled staff members lacked documentation of current certification.

Sep 9, 2021Follow-up

Medication aides and certified nurse assistants failed to consistently obtain the daily temperatures of residents.

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References & Resources

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