Edgewood Place at the Village at Brookwood
Strong Medicare quality ratings; families often praise beautiful, well-maintained grounds and facilities. Still worth an in-person visit.
based on 40 Google reviews
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What this means for your family
Edgewood Place offers excellent amenities and a beautiful environment for independent living. However, families considering assisted or skilled nursing should conduct a thorough tour and ask pointed questions about current staffing ratios and turnover, as recent feedback indicates potential concerns in these areas.
Google Reviews
Google Reviews
40 reviews on Google“Edgewood Place at the Village at Brookwood is a Continuing Care Retirement Community that receives high praise for its beautiful grounds, amenities, and friendly atmosphere. While independent living residents and visitors report excellent dining and a welcoming environment, some families have raised concerns regarding staffing ratios and the quality of care in assisted and skilled nursing levels.”
Quality Themes
Tap a score for detailsStrengths
- Beautiful, well-maintained grounds and facilities
- High-quality dining options
- Proactive safety and wellness check systems
- Friendly and professional staff
Concerns
- Inadequate staffing ratios in assisted/skilled nursing (mentioned by 2 reviewers)
- Unprofessional or rude conduct by front-gate/security staff (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 42 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1With such a high CMS staffing rating, how do you ensure that the wonderful, professional care mentioned by families remains consistent during busy shifts?
- 2We've heard great things about the dining options here; could you tell us more about how meals are prepared and if residents have input on the menu?
- 3The grounds at Edgewood Place look beautiful; what kind of daily outdoor activities or social outings are available for residents to enjoy the scenery?
- 4How do your proactive safety and wellness check systems work to monitor residents throughout the day and night?
- 5In the event of a medical emergency after hours, what is the specific protocol for contacting physicians and coordinating care?
- 6We want to ensure a smooth experience for our family member; how does the front-of-house or security team interact with visiting family members during check-in?
Personalized based on this facility's data
Key Review Excerpts
“The main building has a gym, pool, hot tub, library, and game and craft rooms. Staff were all very friendly.”
“My Father was there for almost 10 years. Most of the staff was wonderful. Made. A lot of friends for life.”
“Independent is OK and amenities are nice. Assisted living is poor. Experienced unacceptable care in skilled.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
10
measures
4
measures
2
measures
Residents vaccinated for the flu
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has 13 deficiencies across 4 surveys with no complaint-triggered violations, indicating a moderate compliance record. The most recurring issues involve fire safety systems, facility maintenance, and care planning processes. All identified deficiencies have been corrected by the provider, suggesting responsive management when problems are found, though families should inquire about ongoing monitoring of these previously problematic areas.
Jul 24, 2025Routine1
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
May 10, 2024Routine1
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Mar 3, 2023Routine9
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Dec 19, 2019Routine2
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Ownership & Operations
Who Operates This Facility
Edgewood Place at the Village at Brookwood
nonprofit
Ownership & Management
Owners
Well Spring Retirement Community
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
40 reviews from families & visitors
Official Website
Visit villageatbrookwood.org
Medicare data downloads
Original nursing home datasets
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