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Assisted Living

Emory Adult Care Home

Limited public data on Emory Adult Care Home. Call, tour, and ask to meet current residents' families — your own impression matters most.

209 E. Sixth Street, Burlington, NC 2721512 bedsLicensed & Active
Source: NC DHSR — view official record
Google rating
3.6/5

based on 5 Google reviews

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What this means for your family

This facility has a history of providing deeply caring, personalized care that has kept families loyal for over a decade. However, you should investigate recent reports of severe understaffing and building upkeep, as a recent visitor noted a lack of supervision and poor facility conditions.

Google Reviews

Google Reviews

5 reviews on Google
Families may find comfort in the long-term, personalized care provided by specific staff members like Evelyn and Queen, which has earned the trust of long-term family members. However, recent reports indicate severe concerns regarding facility maintenance and critical understaffing during weekend shifts.

Quality Themes

Tap a score for details
FoodN/AStaff8.0Clean3.0ActivitiesN/AMedsN/AMemoryN/ACommsN/AValueN/A

Strengths

  • Caring and attentive staff members
  • Trusted by long-term family members
  • Safe environment for residents

Concerns

  • Severe understaffing during weekend shifts
  • Poor facility maintenance and appearance

Rating Trends

Tap a year to see what changed

2344.02017(1)3.02018(1)5.02019(2)1.02024(1)

Distribution · 5 analyzed

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How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Since this is such a cozy, small community, how do the residents typically spend their afternoons together?
  • 2I noticed some families have stayed with you for a very long time; what is it about the staff's care that keeps them feeling so connected to the home?
  • 3With a smaller group of 12 residents, how do you ensure there is always enough hands-on support available, especially during the weekend shifts?
  • 4What is your current routine for facility upkeep and ensuring the common areas stay fresh and clean for the residents?
  • 5If a medical emergency were to happen during the night or over a weekend, what is the specific protocol for getting help to a resident immediately?
  • 6How do you involve the residents in deciding which daily activities or outings they might enjoy?

Personalized based on this facility's data


Key Review Excerpts

My Grandmother has been there on and off over the past 10 years. This is the only place i feel safe taking care of my Grandmother after many fail attempts with bigger more well known facilities!

Long-term resident's family · 2019★★★★★

Staff is so caring about residents. Clean ,safe, caring place

Local Guide · 2019★★★★★
Source: 5 Google reviews

State Inspection History

State Inspections

Source: NC Division of Health Service Regulation

10total
10deficiencies
Apr 8, 2025Follow-up
Nutrition And Food Service10A NCAC 13F .0904(a)(4)

The facility failed to maintain a five-day supply of non-perishable foods based on the resident census and established menus. Observations of the food pantry revealed insufficient quantities of certain items, such as canned meats and non-perishable fruit, and an empty cereal container.

Apr 8, 2025Follow-up
Nutrition And Food ServiceD 285

The facility failed to maintain a five-day supply of non-perishable foods based on the resident census and established menus. An inspection of the food pantry revealed limited quantities of various canned goods, legumes, and empty cereal containers.

Nov 16, 2023Other
Tuberculosis Test, Medical Exam & ImmunizationsD 234

The facility failed to ensure that one of three sampled residents had been tested for Tuberculosis (TB) disease upon admission. A review of Resident #1's records showed no evidence of a TB screening evaluation despite the resident being admitted in October 2021.

Nov 16, 2023Other
Tuberculosis Test, Medical Exam & ImmunizationsD234

The facility failed to ensure that one of three sampled residents was tested for Tuberculosis (TB) disease in compliance with required guidelines. A review of Resident #1's record showed no evidence of a TB screening evaluation despite the resident being admitted in 2021.

Oct 20, 2021Follow-up
Infection Prevention & Control Program (temp)D 612

The facility failed to implement CDC and NCDHHS guidance and its own infection prevention policies during the COVID-19 pandemic. Specifically, the facility failed to properly screen visitors, ensure staff wore required personal protective equipment (PPE), and maintain necessary contact restrictions for residents during active COVID-19 occurrences.

Aug 4, 2021Complaint
Housekeeping and FurnishingsD 079

The facility failed to maintain the premises in a clean and orderly manner free of hazards, as evidenced by active bed bug infestations. Live and dead bed bugs were observed in multiple resident bedrooms and the living room, with visible blood spots on walls in one bedroom.

Aug 4, 2021Complaint
Housekeeping and FurnishingsD079

The facility failed to maintain the premises in a clean and orderly manner free of hazards, as evidenced by active bedbug infestations. Live bedbugs and blood spots were observed in resident bedrooms #4, #5, and #6, as well as in the common living room area. Additionally, a previous environmental inspection report from October 2020 had documented similar bedbug activity.

Sep 7, 2018Follow-up
Nutrition and Food Service: Therapeutic Diets10A NCAC 13F .0904(c)(3)

The facility failed to maintain an accurate and current listing of residents with physician-ordered therapeutic diets for food service staff guidance. Specifically, two out of four residents sampled were not correctly listed on the kitchen's therapeutic diet list, resulting in Resident #1 being served a regular diet despite having a physician-ordered low sodium heart healthy diet.

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References & Resources

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