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Nursing Home Top Rated

Helen Hayes Hospital T C U

Strong Medicare quality ratings. Still worth an in-person visit before deciding.

51 N Route 9w, West Haverstraw, NY 1099324 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Helen Hayes Hospital T C U Nursing Home in West Haverstraw, NY — Street View
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What this means for your family

Choosing Helen Hayes Hospital T C U means your loved one is in a facility that ranks well on Medicare quality measures. High RN hours correlate directly with lower rates of hospital readmission and better specialized care coordination. While no facility is perfect, the clinical data here is encouraging.

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
3.46hrs
OK
Registered nurses for medical care
Total Nursing
7.62hrs
OK
All nurses + aides combined
Staff Turnover
38%
Lower is better (< 30% = good)
RN Turnover
46%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 3 measures

Medicare Rating
5/ 5
Better Than Avg

3

measures

Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility99.7%
Better than Avg
Here
99.7%
US
81.8%
NY
77.0%
Rockland
85.9%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility99.5%
Better than Avg
Here
99.5%
US
79.7%
NY
78.8%
Rockland
83.8%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
NY
1.2%
Rockland
1.6%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

0deficiencies
Well below state avg (7.6)
Clean record — no deficiencies

Helen Hayes Hospital TCU shows a very clean inspection record with only 4 minor deficiencies across two surveys spanning several years. The facility had issues with resident notification procedures and fire safety systems in 2018, and a smoking signage violation in 2022, but all deficiencies were promptly corrected. This near-clean record with no complaint-triggered violations suggests reliable care management.

Feb 24, 2022Routine
1
0741Potential for harm · PatternCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

May 7, 2018Routine
3
0623Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0625Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

0352Potential for harm · IsolatedCorrected

Smoke Deficiencies

Properly install and monitor supervisory attachments on automatic sprinkler systems.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Helen Hayes Hospital T C U

Organization Type

government

Chain Affiliation

Chain Name

State of New York Comptroller's Office

Chain Size

6 facilities nationwide

Chain avg rating: 4.7/5 · Rank 3 of 6 (Best)

Ownership & Management

Key personnel

Delgardo, ElisaManaging Control - Governing BodyEvans, YvonneManaging Control - Governing BodyFicucello, JohnManaging Control - Governing BodyGagliardo, JohnManaging Control - Governing BodyGuarracini, MaryManaging Control - Governing Body
Source: Medicare provider data

Contact

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References & Resources

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