Nursing Home Medicare 5-star

Helen Hayes Hospital T C U

Strong Medicare quality ratings. Still worth an in-person visit before deciding.

51 N Route 9w, West Haverstraw, NY 10993|24 beds|Licensed & active

5/5

Medicare

Inspection

Quality

Staffing

(845) 786-4000 Directions Website

Street View

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What this means for your family

Helen Hayes Hospital T C U has a strong overall Medicare rating. RN hours meet the EveryPlace reference benchmark, which is one useful staffing signal to discuss during a visit. Review the component ratings and current source records before deciding.

Staffing

Staffing Hours

per resident/day · Medicare public data

RN Hours

3.34hrs

Registered nurses for medical care

Total Nursing

7.22hrs

All nurses + aides combined

Staff Turnover

33%

Lower is better (< 30% = good)

RN Turnover

45%

Lower is better (< 30% = good)

This facility meets both EveryPlace staffing reference benchmarks. Higher staffing is generally associated with stronger day-to-day care.

Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.

Quality Measures

Resident outcomes compared with national, state, and local averages · 3 measures

Medicare Rating

5/ 5

Better Than Avg

measures

Short-Stay Residents (Rehab / Post-Acute)

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility99.7%

Better than Avg

Here

99.7%

82.0%

77.5%

Rockland

88.9%

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility99.5%

Better than Avg

Here

99.5%

79.8%

78.8%

Rockland

83.8%

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility0.0%

Better than Avg

Here

0.0%

1.6%

1.2%

Rockland

1.6%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

Detailed Medicare record · up to 3-year lookback

4findings in history

Latest survey: 0 · well below NY avg (7.6)

Helen Hayes Hospital TCU shows a very clean inspection record with only 4 minor deficiencies across two surveys spanning several years. The facility had issues with resident notification procedures and fire safety systems in 2018, and a smoking signage violation in 2022, but all deficiencies were promptly corrected. This near-clean record with no complaint-triggered violations suggests reliable care management.

Feb 24, 2022Routine1 finding

0741Potential for harm · PatternCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

May 7, 2018Routine3 findings

0623Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0625Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

0352Potential for harm · IsolatedCorrected

Smoke Deficiencies

Properly install and monitor supervisory attachments on automatic sprinkler systems.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Helen Hayes Hospital T C U

Organization Type

government

Chain Affiliation

Chain Name

State of New York Comptroller's Office

Chain Size

6 facilities nationwide

Chain avg rating: 4.7/5 · Rank 1 of 6 (Highest rating)

Ownership & Management

Key personnel

Delgardo, ElisaManaging Control - Governing BodyEvans, YvonneManaging Control - Governing BodyFicucello, JohnManaging Control - Governing BodyGagliardo, JohnManaging Control - Governing BodyGuarracini, MaryManaging Control - Governing Body

Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(845) 786-4000

helenhayeshospital.org

51 N Route 9w

West Haverstraw, NY 10993

Get Directions

References & Resources

Medicare Care Compare

Official Medicare quality ratings, inspections & staffing data

Google Maps

Photos, directions & neighborhood info

Google Reviews

Read reviews from families & visitors

Official Website

Visit helenhayeshospital.org

Medicare data downloads

Original nursing home datasets

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.