Nursing Home · West Haverstraw, NY

Helen Hayes Hospital R H C F

51 N Rt 9w, West Haverstraw, NY 10993

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Medicare overall rating

5 / 5 stars

Inspection records →

Rating breakdown

Health inspections: 5 / 5
Quality measures: 5 / 5
Staffing: 5 / 5

Google reviews

Not available

Public opinions; not a clinical assessment.

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About this listing

Catalog updated Sep 1, 2026. Current services and availability are unconfirmed.

The essentials for your family

Monthly cost

Not published

Ask for the full monthly cost, including care fees and one-time charges.

Availability

Confirm directly

We don't have live openings. Ask about current availability, waiting lists, and move-in timing.

Reported capacity: 25 beds. This is not the number of openings.

Contact information →

Care & support

Nursing home

What this care includes

Provides nursing care and help with daily activities. Some offer short-term rehabilitation.

This describes the care category. Confirm support for your family member's needs.

Understand care types →

Payment options

Medicaid · Medicare

Participation is reported in our source data. Confirm eligibility, covered services, and any private-pay costs.

Medicare participation does not mean all stays or services are covered.

Your next step

Feel prepared for the first call.

You don't need to know everything. Start with these questions.

Can you meet my family member’s current care needs, and what happens if those needs change?
What is the full monthly cost, including care fees, deposits, and services charged separately?
Do you have availability, and which payment options do you accept?

3 more questions for your visit

Who provides care during the day and overnight, and how do you handle medical emergencies?
What would a typical day look like, and can we meet residents and their families?
How will you keep our family informed and handle a concern we raise?

What this means for your family

Helen Hayes Hospital R H C F has a strong overall Medicare rating. Medicare reports an average of 3.15 registered-nurse hours per resident per day. Ask how coverage varies across shifts. Review the component ratings and current source records before deciding.

Staffing

Who is there to help?

Reported nursing hours are daily averages per resident. They do not describe a specific shift or guarantee one-to-one care.

Registered nurses: 3.15hours
All nursing staff: 6.81hours
Staff turnover: 34%
RN turnover: 28%

Ask during your visit: Who will help my family member during the day and overnight? How do you plan staffing when residents need more support?

About staffing comparisons

EveryPlace uses reference points of 0.75 registered-nurse hours and 4.1 total nursing hours per resident per day. These are comparison targets, not current federal minimum requirements or a determination that a facility meets a resident's needs.

Source: Medicare provider data

Quality Measures

Resident outcomes compared with national, state, and local averages · 3 measures

Medicare Rating

5/ 5

Better Than Avg

measures

Short-Stay Residents (Rehab / Post-Acute)

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility99.7%

Better than Avg

Here

99.7%

82.0%

77.4%

Rockland

88.9%

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility99.5%

Better than Avg

Here

99.5%

79.8%

78.8%

Rockland

83.8%

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility0.3%

Better than Avg

Here

0.3%

1.6%

1.2%

Rockland

1.6%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

Detailed Medicare record · up to 3-year lookback

1findings in history

Latest survey: 1 · well below NY avg (7.6)

Helen Hayes Hospital has a nearly clean federal inspection record with only one deficiency found across surveys. The single issue involved care planning - specifically not creating immediate care plans within 48 hours of resident admission. This deficiency has been corrected by the facility, indicating responsive management when problems are identified.

Feb 7, 2025Routine1 finding

0655Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Ownership & Operations

Who Operates This Facility

Owner / Operator

Helen Hayes Hospital R H C F

Organization Type

government

Chain Affiliation

Chain Name

State of New York Comptroller's Office

Chain Size

7 facilities nationwide

Chain avg rating: 4.7/5 · Rank 1 of 6 (Highest rating)

Ownership & Management

Key personnel

Delgardo, ElisaManaging Control - Governing BodyEvans, YvonneManaging Control - Governing BodyFicucello, JohnManaging Control - Governing BodyGagliardo, JohnManaging Control - Governing BodyGuarracini, MaryManaging Control - Governing Body

Source: Medicare provider data

Contact

Make the next step your own.

Contact the provider directly when you feel ready. Have your questions handy and ask for answers in writing.

Call provider(845) 786-4000

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51 N Rt 9w, West Haverstraw, NY 10993

Sources & records

State record details

License number: Not available in our records
Reported license status: active

Confirm current status with NY Dept. of Health. A direct record link is not available in this catalog.

Medicare Care Compare

Official Medicare quality ratings, inspections & staffing data

Google Maps

Photos, directions & neighborhood info

Google Reviews

Read reviews from families & visitors

Official Website

Visit helenhayeshospital.org

Medicare data downloads

Original nursing home datasets

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.