Hebrew Center for Health and Rehabilitation
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 324 Google reviews
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What this means for your family
While the facility is widely praised for its cleanliness and dedicated staff, the serious allegations regarding medication errors and neglect are concerning. We strongly recommend that families conduct unannounced visits, monitor medication administration closely, and maintain frequent, direct communication with the nursing supervisor rather than relying solely on administrative staff.
Google Reviews
Google Reviews
324 reviews on Google“The Hebrew Center for Health and Rehabilitation is frequently praised for its clean, modern, and odor-free environment, with many families highlighting the professional and attentive nursing staff. However, there are serious, recurring allegations from some families regarding neglect, medication errors, and poor communication from administrative staff. While many visitors report a positive, welcoming experience, potential families should be aware of these significant inconsistencies in care quality.”
Quality Themes
Tap a score for detailsStrengths
- Clean, well-maintained, and odor-free facility
- Friendly and welcoming front desk and administrative staff
- Attentive nursing and rehabilitation teams
- Efficient and secure visitor check-in process
Concerns
- Neglect and poor quality of care (e.g., hygiene, bedsores, feeding issues) (mentioned by 6 reviewers)
- Poor communication and lack of responsiveness from administration (mentioned by 4 reviewers)
- Medication errors and safety concerns (mentioned by 2 reviewers)
- Staff attitude and unprofessionalism (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 183 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1Given the facility's size of 257 residents, what specific protocols are in place to ensure consistent, personalized attention to hygiene and daily care needs for each individual?
- 2I noticed the staffing rating is a 3/5; could you explain how you manage staff-to-resident ratios to ensure timely responses to call lights and medication administration?
- 3How does your administrative team facilitate proactive communication with families, especially regarding changes in a resident's health status or care plan?
- 4I see you actively engage with feedback online; how do you use that input to address concerns regarding medication safety and quality of care?
- 5What measures are taken to ensure that residents receive consistent assistance with meals and hydration throughout the day?
- 6Could you walk me through the daily activity schedule and how you encourage residents to participate in social engagement within such a large community?
Personalized based on this facility's data
Key Review Excerpts
“The staff, from the front desk, RNs, CNAs, et al are lovely and so good to my mom. Her room is bright, cheerful, and clean. She always looks neat, clean, and well cared for.”
“The Hebrew home has been a god sent for our mom. The memory care is so kind,loving and caring. Shout out to Karen Jocelyn and Soline. For their excellent care to detail ! Memory care unit is always clean and a happy place to visit.”
“My sister Nilsa Baez who was Only 65yrs old and healthy other than the early onset Alzheimer’s unfortunately expired in this place 30 days ago. During her 1 1/2 yrs as a patient here she suffered tremendously. She was dropped, abused and neglected.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
5
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents on antipsychotic medication
Residents whose walking got worse
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed multiple complaints leading to 11 deficiencies, with concerning patterns in abuse and neglect protection, care delivery, and food services. The facility has faced repeated issues with protecting residents from abuse (five instances since 2023), providing appropriate treatment and care, and maintaining food safety standards. While all deficiencies show correction dates, the recurring nature of abuse protection failures across recent complaint investigations warrants careful consideration when evaluating this facility.
Mar 27, 2026Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Feb 19, 2026Complaint1
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Jan 12, 2026Routine27
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Administration Deficiencies
Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results.
Quality of Life and Care Deficiencies
Provide or obtain dental services for each resident.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Services Deficiencies
Install properly constructed and protected linen or trash chutes.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure medical gas and vacuum systems have documented maintenance programs.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Oct 10, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Jul 1, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Jun 13, 2024Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Federal Penalties
Fine
Apr 29, 2025
$27,927
Ownership & Operations
Who Operates This Facility
Hebrew Center for Health and Rehabilitation
for profit
Chain Affiliation
National Health Care Associates
43 facilities nationwide
Chain avg rating: 3.0/5 · Rank 10 of 43
Ownership & Management
Owners
Cedar Hill Capital LLC
Owner (parent company) · Organization
Juniper Capital Holdings LLC
Owner (parent company) · Organization
Oak Management Holdings LLC
Owner (parent company) · Organization
Ysro Trust
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
324 reviews from families & visitors
Official Website
Visit hebrewcenterrehab.com
Medicare data downloads
Original nursing home datasets
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