Harris Health Center LLC
Strong Medicare quality ratings; families often praise helpful and friendly staff (isolated reports). Still worth an in-person visit.
based on 10 Google reviews

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What this means for your family
Given the serious allegations of neglect and poor facility management, we strongly advise families to look elsewhere for care. If you must consider this facility, conduct an unannounced visit to inspect cleanliness and observe staff-to-patient interactions firsthand.
Google Reviews
Google Reviews
10 reviews on Google“Harris Health Center LLC faces severe criticism regarding patient safety, facility cleanliness, and staff professionalism. Families have reported incidents of neglect, including delayed medical attention and poor management, while also noting that staff communication is often dismissive or unhelpful.”
Quality Themes
Tap a score for detailsStrengths
- Helpful and friendly staff (isolated reports)
Concerns
- Neglect and lack of medical attention (mentioned by 2 reviewers)
- Unprofessional staff communication (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 11 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1With a capacity of 31 residents, how does your team ensure that each individual receives personalized attention and consistent medical oversight throughout the day?
- 2Could you walk me through your current protocols for medication management to ensure accuracy and timely administration for residents?
- 3I noticed some feedback regarding communication; what is your standard process for keeping families updated on their loved one’s health status and daily well-being?
- 4Given the recent focus on facility maintenance, what steps are being taken to ensure the living environment remains clean, comfortable, and well-sanitized for all residents?
- 5How do you foster a sense of community and engagement for residents during their daily activities, and how do you encourage staff to build positive, professional relationships with the families?
- 6In the event of a medical concern or emergency, what is your specific escalation process to ensure a resident receives immediate and appropriate care?
Personalized based on this facility's data
Key Review Excerpts
“The place was a mess and dirty . Not enough caregivers to take care patient and no tower for staff to do the care . The door was in and out non stop . Poor management”
“My sister is handicapped and was sick for weeks.. they never got her medical attention. Then she was left on the floor out of her wheelchair and was unconscious for 24 hours before she was send for help.”
“I called there on a weekend to inquire whether they had a dining room and activities for the patients and the nurse who answered the phone was very rude and told me that she could not give me that information”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 14 measures
13
measures
1
measures
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents whose walking got worse
Residents vaccinated for pneumonia
Residents who lost too much weight
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has concerning patterns with multiple complaint-triggered deficiencies, including families reporting issues with resident safety and abuse protection, with one recent abuse protection violation still lacking a correction plan. The most recurring problems involve resident safety hazards, medication management, and care planning issues. While most deficiencies show correction dates, the persistent safety violations across multiple surveys and ongoing complaints suggest systemic issues that may not be fully resolved.
Jan 30, 2026Routine11
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Ensure that residents are fully informed and understand their health status, care and treatments.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Assessment and Care Planning Deficiencies
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
Administration Deficiencies
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Jan 30, 2026Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Sep 17, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Oct 4, 2024Routine8
Construction Deficiencies
Use approved construction type or materials.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Environmental Deficiencies
Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
Egress Deficiencies
Have corridors or aisles that are unobstructed and are at least 8 feet in width.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Feb 28, 2024Complaint1
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Nov 10, 2023Routine15
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
Infection Control Deficiencies
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Construction Deficiencies
Use approved construction type or materials.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Egress Deficiencies
Have corridors or aisles that are unobstructed and are at least 8 feet in width.
Smoke Deficiencies
Provide properly protected cooking facilities.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Federal Penalties
Fine
Oct 18, 2023
$10,276
Payment Denial
Oct 18, 2023
1-day denial
Ownership & Operations
Who Operates This Facility
Harris Health Center LLC
for profit
Ownership & Management
Owners
Harris, Charles
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
10 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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