Adviniacare Waterview Villas, LLC
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 79 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Above-median deficiencies (15 vs median 7)
Below average in RI · Below recommended RN staffing · $20,573 in fines
What this means for your family
The facility's activities program is genuinely exceptional and provides a high quality of life for residents who can participate. However, you must be prepared to be a very active advocate; ensure you have a clear plan for monitoring care, as multiple families have reported significant issues with staffing responsiveness and climate control during emergencies.
Google Reviews
Google Reviews
79 reviews on Google“AdviniaCare Waterview Villas receives high praise for its exceptionally dedicated activities department and warm, compassionate staff who treat residents like family. However, the facility faces serious recurring criticisms regarding understaffing, poor communication during medical emergencies, and inadequate climate control during hot weather. Families should weigh the vibrant social environment against these significant operational and care-related concerns.”
Quality Themes
Tap a score for detailsStrengths
- Highly engaging and creative activities department
- Warm, compassionate, and friendly nursing/CNA staff
- Strong sense of community and family atmosphere
- Effective physical therapy and rehabilitation services
Concerns
- Understaffing leading to slow response times and poor care (mentioned by 5 reviewers)
- Inadequate climate control/lack of cooling during heatwaves (mentioned by 3 reviewers)
- Rudeness or lack of empathy from specific nursing staff (mentioned by 4 reviewers)
- Poor communication regarding medical status and medication management (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 74 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1I noticed your activities department receives a lot of praise; could you tell me about the most popular events or social programs currently offered for residents?
- 2Given the recent feedback regarding temperature comfort, what systems or protocols do you have in place to ensure resident rooms stay comfortable during extreme heatwaves?
- 3With the current staffing levels, what is your specific process for ensuring that call lights are answered promptly and that residents receive timely assistance?
- 4I see that communication is a priority for your team; how do you keep families updated on changes in a loved one's medical status or adjustments to their medication management?
- 5I appreciate that you actively engage with online feedback; how does that resident and family input directly influence changes or improvements you make to daily operations?
- 6What steps are being taken to address the recent health inspection findings to ensure the highest quality of care and safety for all 132 residents?
Personalized based on this facility's data
Key Review Excerpts
“The activities department is absolutely amazing, creative and fun! I don't know how Barbara does it!”
“My sister is a resident and here room has been consistently over 85 deg for over a week in this hot weather. We have complained to the staff with no resolution to the issue.”
“I’ve never seen the quality of care the friendliness, the attentiveness to each patient and each patient needs by the staff too much to mention.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
4
measures
4
measures
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for the flu
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
AdviniaCare Waterview Villas has a concerning pattern with 35 deficiencies across recent surveys, including 7 complaint-triggered violations where families reported issues. The facility shows recurring problems with accident prevention, food safety and nutrition, and infection control that persist across multiple years. While the provider reports correcting violations when cited, the repeated nature of these safety and care quality issues, particularly the accident hazards cited twice in complaint investigations, suggests ongoing operational challenges families should carefully evaluate.
Feb 27, 2026Complaint1
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Dec 2, 2025Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Nov 18, 2025Complaint2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Jul 21, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jan 31, 2025Routine11
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
Aug 1, 2024Complaint2
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Federal Penalties
Fine
Jan 31, 2025
$20,573
Ownership & Operations
Who Operates This Facility
Adviniacare Waterview Villas, LLC
for profit
Chain Affiliation
Athena Healthcare Systems
24 facilities nationwide
Chain avg rating: 1.7/5 · Rank 13 of 24
Ownership & Management
Owners
Athena Health Care Systems Ri LLC
Owner · Organization
Curtis, Diane
Owner (parent company)
Hauser, Marybeth
Owner (parent company)
Hyland, Judith
Owner (parent company)
Mosier, Michael
Owner (parent company)
Santilli, Lawrence
Owner (parent company)
Senra, Priscilla
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
79 reviews from families & visitors
Official Website
Visit adviniacare.com
Medicare data downloads
Original nursing home datasets
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