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Assisted Living

Harmony Sun City Care LLC

Families consistently rate this highly — reviewers highlight exceptional management responsiveness. Schedule a visit to confirm the fit.

801 Rusty Bucket Ct, El Paso, TX 7993216 bedsLicensed & Active
Source: TX HHSC — view official record
Google rating
5.0/5

based on 17 Google reviews

5
4
3
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Harmony Sun City Care LLC Assisted Living in El Paso, TX — Street View
Street View

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What this means for your family

This facility is an excellent choice for families seeking respite care or a home-like environment, particularly if you value high-touch communication from management. The staff's dedication to medication safety and availability is a standout feature that provides significant peace of mind.

Google Reviews

Google Reviews

17 reviews on Google
Harmony Sun City Care is highly regarded by families for providing a peaceful, home-like environment that excels in respite care services. Reviewers consistently praise the exceptional responsiveness of management, specifically Mauricio, and the high quality of the nursing and medication management staff.

Quality Themes

Tap a score for details
Food5.0Staff10.0Clean5.0ActivitiesN/AMeds10.0MemoryN/AComms10.0ValueN/A

Strengths

  • Exceptional management responsiveness
  • High-quality respite care services
  • Compassionate and attentive staff
  • Clean and tranquil environment
  • Excellent medication management

Rating Trends

Tap a year to see what changed

2345.02020(5)5.02022(4)5.02023(1)5.02024(1)5.02025(4)5.02026(3)

Distribution · 18 analyzed

5
18
4
0
3
0
2
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1
0

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Since your team is so responsive to family feedback, how do you typically involve us in the care planning process?
  • 2We are looking for a peaceful atmosphere for our loved one; how do you maintain the tranquil environment mentioned in your community's reputation?
  • 3How does your medication management system ensure that every dose is tracked accurately and safely for each resident?
  • 4Could you tell us more about how your staff provides attentive care during respite stays for short-term residents?
  • 5What kind of daily activities or social outings do you organize to keep the residents engaged and connected?
  • 6In the event of a medical emergency during the night, what are your specific protocols for contacting both medical professionals and our family?

Personalized based on this facility's data


Key Review Excerpts

The best, most important phone call I made in 2024 was to Mauricio at Harmony Sun City. I was desperately looking for a very high quality assisted living environment for my mother.

Long-term resident's family · 2025★★★★★

Mauricio, in particular, was available via phone at all hours of the day and night. Additionally, he did a wonderful job keeping us updated.

Family member · 2024★★★★★

Medication management is excellent with very good documentation. Scheduled drugs locked up separately in a lock box.

Resident's family · 2022★★★★★
Source: 17 Google reviews

State Inspection History

State Inspections

Source: Texas Health & Human Services Commission

1total
8deficiencies

Key Findings

The most recent comprehensive inspection for Harmony Sun City Care LLC identified several administrative and procedural violations related to resident documentation and required facility postings. While no formal enforcement actions were found, the facility had previous citations regarding the timely completion of health exams and service plans, as well as missing regulatory notices for residents.

Jun 6, 2022Routine

Health Code (8 violations)

Health CodeCorrected Jun 7, 2022

The facility failed to ensure each resident was free from abuse, neglect, and exploitation.

Health CodeCorrected Jun 10, 2022

The facility failed to post the telephone number of the managing local ombudsman and the Ombudsman Program.

Health CodeCorrected Jun 10, 2022

The facility failed to ensure that each resident had a health examination by a physician performed within the required timeframe.

Health CodeCorrected Jun 10, 2022

The facility failed to either assess a resident or to develop, approve, sign, or follow a service plan within the allowable time.

Health CodeCorrected Jun 10, 2022

The facility failed to post HHSC telephone hotline number to report suspected abuse, neglect, or exploitation.

Health CodeCorrected Jun 10, 2022

The facility failed to post an HHSC sign that specifies how complaints may be filed with HHSC.

Health CodeCorrected Jun 10, 2022

The facility failed to post the Provider Bill of Rights.

Health CodeCorrected Jun 10, 2022

The provider failed to post the facility's normal 24-hour staffing patterns.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Adam Mc Care LLC

Organization Type

for profit

Administrator

SANDRA K MENDOZA

Source: State licensing data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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