The Bartlett Rehabilitation, Skilled Care and Assisted Living
Families consistently rate this highly — reviewers highlight exceptional physical and occupational therapy. Schedule a visit to confirm the fit.
based on 92 Google reviews
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What this means for your family
The Bartlett is an excellent choice for families prioritizing physical rehabilitation and a clean, professional environment. However, if your loved one requires highly sensitive or gentle nursing care, you should specifically ask about the consistency of staff empathy and bedside manner during shift changes.
Google Reviews
Google Reviews
92 reviews on Google“Families considering The Bartlett can expect high-quality rehabilitation services and a deeply compassionate nursing staff that many reviewers describe as treating residents like family. While the facility is widely praised for its cleanliness and effective physical therapy, some families have reported concerns regarding nursing empathy and occasional issues with personal property or dining area adequacy.”
Quality Themes
Tap a score for detailsStrengths
- Exceptional physical and occupational therapy
- Compassionate and attentive nursing staff
- Clean and well-maintained environment
- Professional and communicative management
Concerns
- Lack of empathy or aggressive behavior from some nursing staff (mentioned by 2 reviewers)
- Issues with personal property/belongings being handled or missing
- Dining area adequacy
Rating Trends
Tap a year to see what changed
Distribution · 31 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1With a cozy community of 70 residents, how do you ensure everyone feels included and gets personalized attention during group activities?
- 2Since you are so responsive to feedback from families, what is the best way for us to stay in regular communication with the care team?
- 3What does a typical daily schedule look like, and how much flexibility is there for residents to choose their own pace of activities?
- 4How does the facility manage medical transitions or sudden changes in health needs between assisted living and skilled care?
- 5What specific protocols are in place for handling medical emergencies or unexpected health changes during the overnight hours?
- 6How do you foster a sense of community and connection among the residents in such a close-knit setting?
Personalized based on this facility's data
Key Review Excerpts
“I picked Bartlett Skilled Nursing randomly from a list and I hit the jackpot when I picked them. I want to thank them for their professionalism and quality care they provided.”
“The nurse was always just a call away and was incredibly helpful whenever I had questions or concerns about my dad’s care.”
“The staff here on the skilled nursing side completely lack empathy for the patients. The nurses are rude and have no consideration at all.”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
The most recent comprehensive inspection on August 4, 2022, identified a total of 3 violations of state standards. While one Health Code violation regarding resident assessment and service planning was noted and corrected in June 2022, no enforcement actions are currently on record for this facility.
Aug 4, 2022Routine
Health Code (1 violations)
The facility failed to either assess a resident or to develop, approve, sign, or follow a service plan within the allowable time.
Ownership & Operations
Who Operates This Facility
Penan Retirement Centers Limited Partnership
for profit
SAL VASQUEZ
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
92 reviews from families & visitors
Official Website
Visit bartletthealth.com
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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