Public Google reviewers rate this highly and often mention clean and well-maintained facilities. Schedule a visit to confirm the fit.
based on 103 Google reviews
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Public Google reviewers rate Harmony at Reynolds Mountain highly. Reviewers highlight: clean and well-maintained facilities, caring and respectful staff members. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Families may find a clean and well-maintained environment with caring staff members, but significant concerns exist regarding communication and staffing consistency. While some residents enjoy great food and active engagement, others have reported issues with unresponsiveness from the memory care unit and inadequate assistance with daily needs.
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Key Review Excerpts
“My mother is a resident of Harmony’s Assisted Living community. She is cared for by professional, caring staff in a meticulously clean, well-maintained environment.”
“The staff is wonderful to speak with, very polite, and personable. The food here is horrible and not supportive of a healthy diet for residents.”
“The facilities are nice - do not be fooled. We moved my mom there earlier this year into assisted living. She got very little assistance - just checking on her every once in a while and they would find her on the floor.”
Source: NC Division of Health Service Regulation
The facility failed to ensure that a resident who was self-administering medications had a physician's order to do so. Specifically, one resident was found keeping multiple medications, including insulin, in an unlocked storage box without documented authorization from a provider.
The facility failed to ensure that Resident #6 had the required physician's orders to self-administer several medications, including insulin, calcium carbonate, and albuterol sulfate. Additionally, the resident was found keeping these medications in an unlocked storage box in her room without proper documentation or facility oversight.
The facility failed to ensure medications were administered as ordered for one resident. Specifically, Vitamin B-12 was not administered on multiple dates in December 2024 and January 2025 because the supplement was documented as 'not in the medication cart'.
The facility failed to ensure medications were administered as ordered for one resident. Specifically, Vitamin B-12 was not administered on multiple dates between December 2024 and January 2025 because the medication was not available in the medication cart and no refill was requested from the pharmacy.
The facility failed to ensure that the Resident Register was properly completed and signed. Specifically, record reviews and interviews revealed that the Resident Register was not signed and dated by both the Administrator and the resident.
The facility failed to ensure minimum staff were present to meet the needs of residents. Specifically, the facility did not meet required aide duty hours for 3 out of 42 shifts sampled between 07/04/24 and 07/17/24.
The facility failed to maintain required staffing levels to meet resident needs. Specifically, the home did not ensure the required minimum hours of aide duty were met for the first and second shifts based on the facility's census and capacity.
The facility failed to ensure that medication aides completed required state-approved clinical skills validation and necessary medication training. Specifically, 3 of 3 sampled medication aides lacked documentation of clinical skills validation, and 1 of 3 sampled aides lacked documentation of required 5-hour, 10-hour, or 15-hour medication training.
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NC DHSR — View Official Record
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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