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Nursing HomeMedicaid Investigative

Greenwood Center

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

1139 Main Avenue, Warwick, RI 02886130 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Google rating
4.0/5

based on 92 Google reviews

5
4
3
2
1
Greenwood Center Nursing Home in Warwick, RI — Street View
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3/ 10
moderate Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (2/5 stars)
  • Above-median deficiencies (17 vs median 7)

Below average in RI · Meets national RN staffing standard · $33,121 in fines

Source: Medicare data

What this means for your family

Greenwood Center's rehabilitation team is highly regarded, making it a potential option for short-term recovery. However, the recurring, severe complaints regarding food quality, dietary management, and communication lapses are significant red flags. We strongly recommend that you observe the dining area during a tour and ask specifically how the facility manages special dietary needs and ensures timely communication with off-site family members.

Google Reviews

Google Reviews

92 reviews on Google
Greenwood Center receives polarized feedback, with many families praising the rehabilitation department and specific nursing staff for their dedication and skill. However, significant concerns persist regarding the quality of food, inconsistent staffing levels, and occasional lapses in communication and basic care standards. Families should be aware that while many report positive outcomes for short-term rehab, long-term care experiences vary significantly.

Quality Themes

Tap a score for details
Food2.0Staff7.0Clean5.0Activities3.0Meds3.0MemoryN/AComms4.0ValueN/A

Strengths

  • Highly effective physical and occupational therapy teams
  • Compassionate and attentive nursing staff
  • Supportive admissions and administrative assistance
  • Strong advocacy for resident needs by specific staff members

Concerns

  • Poor food quality and lack of regard for special dietary needs (mentioned by 7 reviewers)
  • Understaffing leading to slow response times and neglect (mentioned by 5 reviewers)
  • Communication issues and difficulty reaching staff/management (mentioned by 4 reviewers)
  • Cleanliness issues including bugs and odors (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

234'16(2)'18(2)'20(7)'22(7)'24(13)'26(5)

Distribution · 94 analyzed

5
58
4
12
3
3
2
6
1
15
16 reviews posted between May 15, 2019May 18, 2019 · 16 were 5-star

How They Respond to Reviews

90%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1We've heard wonderful things about your therapy teams; how do you coordinate physical and occupational therapy to help residents regain their independence?
  • 2How do you ensure that specific dietary needs and nutritional requirements are met during meal times?
  • 3With the high staffing rating you have, how do you ensure that nursing care remains responsive and attentive during the night shifts?
  • 4What is your process for communicating important medical updates or changes in condition to family members?
  • 5Can you tell us more about the daily activities and social events available to keep residents engaged and active?
  • 6How does the facility manage cleanliness and maintenance to ensure a comfortable and pleasant environment for everyone?

Personalized based on this facility's data


Key Review Excerpts

The Occupational and Physical therapist are amazing. Christine, John, Hanna each worked their tails off helping me reach my goals.

Rehab patient · 2019★★★★★

My mom needed rehab and went to Greenwood. I was incredibly impressed by specific staff members (nurses and CNAs). She is now a permanent resident at Greenwood and pre-COVID I visited daily.

Long-term resident's family · 2021★★★★

The nursing care is fine, but the kitchen and dietary department have no regard for special diets, like Type 2 Diabetes. I am currently a patient and have spoken to every person since i was admitted 2 weeks, and either I am fed lettuce and tomatoes or spaghetti.

Rehab patient · 2026☆☆☆☆
Source: 92 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.91hrs
OK
Registered nurses for medical care
Total Nursing
3.64hrs
89%
All nurses + aides combined
Staff Turnover
39%
Lower is better (< 30% = good)
RN Turnover
39%
Lower is better (< 30% = good)

Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

8

measures

Worse Than Avg

7

measures

Mixed Results

2

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility37.1%
Worse than Avg
Here
37.1%
US
12.1%
RI
15.5%
Kent
11.5%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility32.0%
Worse than Avg
Here
32.0%
US
19.4%
RI
22.4%
Kent
22.7%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility11.0%
Better than Avg
Here
11.0%
US
19.5%
RI
16.6%
Kent
16.8%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
RI
93.7%
Kent
94.3%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility17.0%
Mixed vs Avgs
Here
17.0%
US
15.4%
RI
22.7%
Kent
16.3%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility20.5%
Worse than Avg
Here
20.5%
US
15.3%
RI
17.5%
Kent
16.1%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility96.7%
Better than Avg
Here
96.7%
US
81.8%
RI
77.7%
Kent
83.9%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility69.7%
Worse than Avg
Here
69.7%
US
79.7%
RI
78.2%
Kent
78.9%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility3.0%
Worse than Avg
Here
3.0%
US
1.6%
RI
2.0%
Kent
2.1%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

18deficiencies
3penalties
Well above state avg (8.7)
25 complaint-triggered
$33,121 in fines

Greenwood Center has faced significant inspection challenges with 19 complaint-triggered deficiencies out of 38 total, indicating families have filed reports about care concerns. The most recurring issues involve medication management, safety hazards and accident prevention, and infection control practices. While all deficiencies show correction dates, the pattern of repeated problems across multiple surveys and the high number of family complaints suggests ongoing quality concerns that warrant careful consideration during any visit.

Feb 18, 2026Complaint
6
0726Immediate jeopardy · PatternCorrected

Nursing and Physician Services Deficiencies

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

0684Immediate jeopardy · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0550Actual harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0760Actual harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Dec 12, 2025Complaint
1
0760Actual harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

Sep 11, 2025Complaint
2
0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

Sep 4, 2025Complaint
2
0658Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0842Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Aug 14, 2025Complaint
1
0757Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Mar 6, 2025Complaint
11
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0550Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0921Potential for harm · IsolatedCorrected

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0698Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

0757Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0805Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

Federal Penalties

Fine

Feb 18, 2026

$115,500

Fine

Mar 22, 2024

$25,220

Fine

Nov 21, 2023

$7,901

Ownership & Operations

Who Operates This Facility

Owner / Operator

Greenwood Center

Organization Type

for profit

Chain Affiliation

Chain Name

Genesis Healthcare

Chain Size

187 facilities nationwide

Chain avg rating: 2.4/5 · Rank 95 of 188

Ownership & Management

Owners

Undisclosed

Ownership Data Not Available · Organization

Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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