See every facility — official ratings, family reviews, no referral fees.
Nursing HomeMedicaid

Grays Harbor Health & Rehabilitation Center

Strong Medicare quality ratings; families often praise compassionate and dedicated nursing staff. Still worth an in-person visit.

920 Anderson Drive, Aberdeen, WA 98520105 bedsLicensed & Active
4/5
Medicare
Inspection
Quality
Staffing
Google rating
4.5/5

based on 32 Google reviews

5
4
3
2
1
Grays Harbor Health & Rehabilitation Center Nursing Home in Aberdeen, WA — Street View
Street View

Watch Grays Harbor Health & Rehabilitation Center

Get an email when new inspections, ratings, or penalties are published for this facility.

We’ll only email you about this — no spam, unsubscribe anytime.

What this means for your family

This facility is highly regarded for its rehabilitation therapy and compassionate nursing staff, making it a strong candidate for recovery care. However, families should be aware of recent reports regarding inconsistent customer service and restrictive visitation policies; we recommend scheduling a tour to discuss current communication protocols and visitation rights directly with the administration.

Google Reviews

Google Reviews

32 reviews on Google
Grays Harbor Health & Rehabilitation Center is frequently praised for its dedicated, compassionate staff and effective rehabilitation services, with many families noting that the team goes above and beyond for residents. While the facility is described as older and somewhat outdated, reviewers generally find it clean and well-managed. However, recent negative feedback highlights concerns regarding communication, customer service, and restrictive visitation policies for hospice patients.

Quality Themes

Tap a score for details
Food5.0Staff9.0Clean8.0ActivitiesN/AMedsN/AMemoryN/AComms6.0ValueN/A

Strengths

  • Compassionate and dedicated nursing staff
  • Effective rehabilitation therapy services
  • Supportive social work team
  • Clean and well-maintained environment

Concerns

  • Poor customer service and lack of staff attentiveness (mentioned by 2 reviewers)
  • Restrictive visitation policies for hospice patients (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'18(2)'20(2)'22(14)'24(4)'26(3)

Distribution · 39 analyzed

5
32
4
2
3
1
2
0
1
4

How They Respond to Reviews

87%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1With such a high CMS inspection rating, how do you ensure that the high standard of clinical care is maintained during shift changes?
  • 2We noticed the facility is very well-maintained; what kind of daily activities or social programs are available to keep residents engaged and active?
  • 3How does the nursing team ensure that every resident's needs are attended to promptly, especially during busier times of the day?
  • 4What is the process for families to visit, and how do you handle visitation for residents who may be transitioning into hospice care?
  • 5It's great to see how much the management engages with feedback; how does the team use resident and family suggestions to improve daily services?
  • 6In the event of a medical emergency during the night, what is the protocol for notifying the family and providing immediate care?

Personalized based on this facility's data


Key Review Excerpts

Although a bit outdated, this facility was very clean. The food was plentiful and liked almost every day. Thankful for each and every person that helped on the path to healing.

Rehab patient's family · 2026★★★★★

No, it's not the prettiest or newest, but they did exactly what they needed to do, provided the rehab and caring nature my loved one needed.

Long-term resident's family · 2021★★★★★

Karla Stearns, the social worker, is an excellent resource and support for families.

Family member · 2023★★★★★
Source: 32 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.39hrs
53%
Registered nurses for medical care
Total Nursing
4.35hrs
OK
All nurses + aides combined
Staff Turnover
44%
Lower is better (< 30% = good)
RN Turnover
50%
Lower is better (< 30% = good)

RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

12

measures

Worse Than Avg

3

measures

Mixed Results

2

measures

Long-Stay Residents
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility7.0%
Better than Avg
Here
7.0%
US
19.5%
WA
12.2%
😔

Residents with depression symptoms

↓ Lower is better
This Facility8.6%
Better than Avg
Here
8.6%
US
12.1%
WA
17.2%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
95.5%
WA
93.8%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility21.1%
Worse than Avg
Here
21.1%
US
15.3%
WA
18.8%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility98.9%
Better than Avg
Here
98.9%
US
93.4%
WA
95.9%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility22.7%
Mixed vs Avgs
Here
22.7%
US
19.4%
WA
23.0%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility92.8%
Better than Avg
Here
92.8%
US
79.8%
WA
82.0%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility89.8%
Better than Avg
Here
89.8%
US
81.8%
WA
87.8%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.6%
Worse than Avg
Here
1.6%
US
1.6%
WA
1.3%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

10deficiencies
Near state avg (17.1)
8 complaint-triggered
$8,190 in fines

Families have filed complaints resulting in 7 deficiencies, with recurring issues in medication management appearing twice through complaint investigations. The facility shows persistent problems across fire safety systems, emergency preparedness, and resident care planning that span multiple surveys from 2023 to 2025. While all deficiencies show correction dates, the pattern of repeated violations in critical safety areas warrants careful consideration during your visit.

Mar 24, 2026Complaint
2
0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0825Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide or get specialized rehabilitative services as required for a resident.

Sep 3, 2025Complaint
1
0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

Aug 7, 2025Complaint
1
0770Potential for harm · IsolatedCorrected

Administration Deficiencies

Provide timely, quality laboratory services/tests to meet the needs of residents.

Mar 19, 2025Routine
9
0035Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Provide family notifications of emergency plan.

0222Potential for harm · WidespreadCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0582Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

0604Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

0645Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0909Potential for harm · IsolatedCorrected

Environmental Deficiencies

Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.

Feb 23, 2024Routine
12
0006Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Conduct risk assessment and an All-Hazards approach.

0015Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Address subsistence needs for staff and patients.

0032Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Provide primary/alternate means for communication.

0324Potential for harm · WidespreadCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0521Potential for harm · WidespreadCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

0761Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0685Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Assist a resident in gaining access to vision and hearing services.

0363Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0511Potential for harm · IsolatedCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

Feb 23, 2024Complaint
2
0553Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow resident to participate in the development and implementation of his or her person-centered plan of care.

0947Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Grays Harbor Health & Rehabilitation Center

Organization Type

for profit

Chain Affiliation

Chain Name

Avalon Health Care

Chain Size

16 facilities nationwide

Chain avg rating: 3.6/5 · Rank 3 of 13 (Best)

Ownership & Management

Owners

Avalon Care LLC

Owner (parent company) · Organization

Charles Kirton 2011 Irrv Tr

Owner (parent company) · Organization

Janet Kirton 2011 Irrv Tr

Owner (parent company) · Organization

The Charles R Kirton Sr 2000 Trust

Owner (parent company) · Organization

Key personnel

Dangerfield, DavidManaging Control - Governing BodyGonzales, CharlesManaging Control - Governing BodyKirton, HyrumManaging Control - Governing BodyKirton, SpencerManaging Control - Governing BodyWoltil, RobertManaging Control - Governing Body
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Nearby Alternatives

Call