Pacific Care and Rehabilitation
Strong Medicare quality ratings; families often praise clean, well-maintained facility. Still worth an in-person visit.
based on 56 Google reviews
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What this means for your family
Pacific Care and Rehabilitation is highly regarded for its clean environment and effective physical therapy programs, making it a strong candidate for post-acute recovery. While the overall feedback is very positive, families should inquire about the current activity schedule to ensure it meets their loved one's social needs.
Google Reviews
Google Reviews
56 reviews on Google“Pacific Care and Rehabilitation is frequently praised for its clean, well-maintained environment and a professional, compassionate staff that excels in physical therapy and post-hospital recovery. While the facility receives high marks for its welcoming atmosphere and attentive care, some visitors have expressed a desire for more robust social activities and a return to pre-pandemic levels of engagement.”
Quality Themes
Tap a score for detailsStrengths
- Clean, well-maintained facility
- Professional and attentive nursing staff
- Effective physical and occupational therapy
- Compassionate support for families during admissions
Rating Trends
Tap a year to see what changed
Distribution · 59 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1With your 5-star CMS rating for health inspections, what specific protocols do you have in place to maintain such high standards of safety and cleanliness?
- 2I noticed your team is highly praised for their support during the admissions process; could you walk me through how you help new residents and their families settle in during those first few days?
- 3Since your staffing rating is a 4 out of 5, could you share how you ensure consistent, personalized attention for each of your 72 residents throughout the day?
- 4I see you have had a few state violations over the past year; could you explain the steps you’ve taken to address those areas and prevent them from recurring?
- 5What does a typical daily activity schedule look like to keep residents engaged and active within the facility?
- 6How does your nursing team coordinate with local hospitals or emergency services if a resident requires urgent medical care outside of standard therapy hours?
Personalized based on this facility's data
Key Review Excerpts
“So pleased with the care my mother received at Pacific. A little apprehensive going in but the people couldn’t have been nicer or more professional. Worked with my mother every day to help her recover and get stronger.”
“I felt an immediate relief upon arrival. The establishment was clean and warmly decorated. The staff were exceedingly comforting and calming. They all did everything they could to help my sister with her pain level.”
“Very impressed with the multi-team level of care as well as how they all the team meetings they have to compare my sister’s assessment and results. Every staff member is helpful and friendly and supportive in meeting her goals.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
2
measures
3
measures
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Pacific Care and Rehabilitation has ongoing issues with safety systems and care quality, with 26 deficiencies across four surveys including one complaint filed by families regarding resident rights. The facility repeatedly struggles with fire safety equipment, electrical systems, and respiratory care, with problems persisting across multiple years. While the facility corrects issues when cited, the pattern of recurring deficiencies in critical safety areas raises concerns about consistent oversight and maintenance standards.
May 23, 2025Routine7
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Aug 28, 2024Complaint1
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Apr 4, 2024Routine5
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Quality of Life and Care Deficiencies
Provide or obtain dental services for each resident.
Quality of Life and Care Deficiencies
Assist a resident in gaining access to vision and hearing services.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
May 8, 2023Routine13
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Ownership & Operations
Who Operates This Facility
Pacific Care and Rehabilitation
for profit
Chain Affiliation
The Ensign Group
342 facilities nationwide
Chain avg rating: 3.2/5 · Rank 13 of 328 (Best)
Ownership & Management
Owners
Port, Barry
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
56 reviews from families & visitors
Official Website
Visit pacificcarecenter.com
Medicare data downloads
Original nursing home datasets
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