Grandhaven Manor II
Families consistently rate this highly — reviewers highlight active and engaging social calendar. Schedule a visit to confirm the fit.
based on 48 Google reviews
Watch Grandhaven Manor II
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
Grandhaven Manor offers a vibrant social environment that many residents find life-changing, making it a great choice for active seniors. However, families must be vigilant regarding communication; ensure you have a clear plan for emergency notifications and verify the safety of specific units, particularly regarding patio accessibility and maintenance responsiveness.
Google Reviews
Google Reviews
48 reviews on Google“Grandhaven Manor II is generally praised for its strong sense of community, active social calendar, and friendly resident population. However, families should be aware of recurring complaints regarding unresponsive office management, difficulties with after-hours maintenance, and specific safety concerns like patio drop-offs and poor communication during medical emergencies.”
Quality Themes
Tap a score for detailsStrengths
- Active and engaging social calendar
- Friendly and supportive resident community
- Well-maintained grounds and common areas
- Convenient on-site amenities
Concerns
- Unresponsive or difficult office and after-hours management (mentioned by 4 reviewers)
- Safety hazards (patio drop-offs, uneven surfaces) (mentioned by 2 reviewers)
- Poor communication regarding medical incidents (mentioned by 2 reviewers)
- Inconsistent maintenance quality (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 102 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed you are very active in responding to feedback online; how do you use that resident and family input to improve your daily operations?
- 2With such a vibrant social calendar, what are some of the most popular activities or events that residents at Grandhaven Manor II look forward to each week?
- 3Could you walk me through your standard protocol for communicating with families when a resident experiences a medical incident or a change in health status?
- 4I see you take pride in your grounds and common areas; what is your current process for addressing maintenance requests to ensure everything remains safe and accessible for residents?
- 5Since some areas of the facility have unique architectural features like patio transitions, what steps do you take to ensure these spaces remain safe for residents with varying mobility needs?
- 6Given the concerns some families have had regarding after-hours accessibility, who is the primary point of contact for families if an urgent question or issue arises during the evening or on weekends?
Personalized based on this facility's data
Key Review Excerpts
“Twice my mother has been taken to the hospital, and the staff knew it- and I was not called.”
“1st floor patios have 3" drop, mom has fallen off this several times & they refuse to do anything about it even though 4 yrs ago was told would have rails.”
“My father-in-law has become a new person, excited about his Grand Haven events, signing up for EVERYTHING (his words), and making new friends.”
Ownership & Operations
Who Operates This Facility
Grandhaven Manor II Ldha Lp
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
48 reviews from families & visitors
Official Website
Visit grandhavenmanor.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
Grandhaven Manor
< 1 miAssisted Living · Lansing, MI
Grandhaven Living Center 2 (pier)
< 1 miAssisted Living · Lansing, MI
Grandhaven Living Center 4- Boardwalk
< 1 miAssisted Living · Lansing, MI
Grandhaven Living Center 3 (harbor)
< 1 miAssisted Living · Lansing, MI
Aria Nursing and Rehabilitation
3.4 miNursing Home · Lansing, MI
Moore Living Connections 1
3.4 miAssisted Living · Lansing, MI